Internal/ External Adv: Donor Relations Officer (Value Max), NO-A, Jakarta, Temporary Appt (127275) -for Indonesians only

UNICEF works in a number of the world’s hardest locations, to succeed in the world’s most deprived youngsters. To avoid wasting their lives. To defend their rights. To assist them fulfill their potential.

Throughout 190 nations and territories, we work for each baby, all over the place, daily, to construct a greater world for everybody.

And we by no means hand over.

For each baby, a hero

UNICEF Indonesia’s growing variety of particular person donors requires a extra stringent strategy to extend the retention, fulfilment and worth of our current donors, but additionally to handle dropouts and cancellations in a proactive means and search alternatives to reengage with them on the proper second.

UNICEF Indonesia is searching for a strategic multitalented one that can analyze complicated information from completely different sources to establish alternatives, whereas on the similar time additionally implement omnichannel campaigns and initiatives to drive worth maximization and enhance retention. This consists of supervising the In-Home Donor Care staff in addition to deciding on appropriate exterior service suppliers and driving innovation to make use of new channels of communication.

This function works in a really shut collaboration with colleagues in numerous groups and reporting strains: The Particular person Fundraising Acquistion and Advertising and marketing staff and particularly the Donor Journey Officer, the Digital staff, the Donor Content material Assistant, and Communication staff.

How are you going to make a distinction?

1. Establish alternatives to drive retention and worth of current donors
2. Conceptualize and implement devoted campaigns to drive particular retention and worth outcomes
3. Handle In-Home Donor Care Staff
4. Choose and handle exterior service suppliers
5. Handle budgets and RoIs
6. Drive innovation to extend effectiveness of our donor communication efforts.

Please consult with Time period of Reference hooked up for element breakdowns of the above key features.

To qualify as an advocate for each baby you’ll have…

– A college diploma in one of many following fields is required: Advertising and marketing, Communication, Enterprise Administration, or associated discipline
– A minimal of 1 (1) yr of related skilled work expertise at strategic and analytical degree is required
– Obligatory expertise in managing a name heart as a supervisor or supervisor 
– Robust teamwork abilities throughout hierarchies and inside personal staff
– Robust communication abilities
– Expertise in administration of exterior distributors and repair suppliers is an asset
– Expertise in constructing loyalty amongst clients/donors is a bonus
– Has monetary literacy and in a position to handle budgets
– Fluency in Bahasa Indonesia and English is required.

 TOR TA NOA Donor Relations Value Max for TMS.pdf

For each Baby, you reveal…

UNICEF’s Core Values of Care, Respect, Integrity, Belief and Accountability and Sustainability (CRITAS) underpin every little thing we do and the way we do it. Get acquainted with Our Values Constitution: UNICEF Values

 

UNICEF competencies required for this submit are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and moral consciousness (3) Drive to attain outcomes for impression (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

Through the recruitment course of, we check candidates following the competency framework. Familiarize your self with our competency framework and its completely different ranges: competency framework here.

UNICEF is right here to serve the world’s most deprived youngsters and our world workforce should mirror the range of these youngsters. The UNICEF family is committed to include everyone, no matter their race/ethnicity, age, incapacity, gender identification, sexual orientation, faith, nationality, socio-economic background, or another private attribute.
We provide a wide range of benefits to our staff, together with paid parental go away, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages using versatile working preparations.
UNICEF has a zero-tolerance coverage on conduct that’s incompatible with the goals and goals of the United Nations and UNICEF, together with sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is dedicated to advertise the safety and safeguarding of all youngsters. 

Remarks:

UNICEF appointments are topic to medical clearance. Appointments are additionally topic to inoculation (vaccination) necessities, together with towards SARS-CoV-2 (Covid). Must you be chosen for a place with UNICEF, you both have to be inoculated as required or obtain a medical exemption from the related division of the UN. In any other case, the choice can be cancelled.

All chosen candidates will bear rigorous reference and background checks and can be anticipated to stick to those requirements and rules. Background checks will embrace the verification of educational credential(s) and employment historical past. Chosen candidates could also be required to offer extra info to conduct a background test.

Authorities staff which are thought of for employment with UNICEF are usually required to resign from their authorities earlier than taking over an project with UNICEF. UNICEF reserves the best to withdraw a suggestion of appointment, with out compensation, if a visa or medical clearance will not be obtained, or vital inoculation necessities usually are not met, inside an inexpensive interval for any cause.

Solely shortlisted candidates can be contacted and advance to the subsequent stage of the choice course of. This emptiness is open for Indonesians solely.