Foundever
Job title:
Intuit French Bilingual Buyer Service Consultant
Firm
Foundever
Job description
French Bilingual Buyer Service ConsultantSykes and Sitel are actually Foundever™. At Foundever, we ship main CX options to international business purchasers that provide their customers an array of merchandise together with customer support, technical assist and guarantee choices. You will see that our name heart jobs stunning. All our calls are inbound calls solely – no chilly calling. We spend money on our individuals by offering paid coaching alongside development and improvement alternatives. 84% of our administration are promoted from inside.Location Necessities: Should legally reside Canada. At the moment hiring in AB, SK, ON, NB, NL, NS and PEICore Obligations
- Deal with inbound service calls in each French and English
- Perceive and attempt to satisfy or exceed metrics whereas offering wonderful clients service
- Drive buyer satisfaction by way of voice, chat, and e-mail communications
- Navigate by way of a number of programs
Gear and Inernet Necessities
- Web Velocity – 5.0 Mbps obtain pace and 5.0 Mbps add pace
- House router with wired hyperlink to PC
- Desktop laptop with Home windows 10 (Apple/Mac, Tablets, Winbooks, Sensible units, Chromebook and Android programs should not appropriate)
- 19″ Twin Displays
{Qualifications}
- You may converse and write each French and English fluently
- You’re 18 years of age or older
- You’ve a highschool diploma (or GED equal)
- You may cross a felony background examine
- You’re desperate to advance your profession with a dependable firm
- You’re employed effectively with a crew or independently
- You’ll be able to commit 40 working hours per week
- You’ve a minimal of 6mth customer support or name heart expertise
- Accounting and payroll expertise a plus
Work with Us and You will Get pleasure from
- Palms-on paid coaching
- Full-time coaching and part-time or full-time obtainable after
- Work at home advantages embrace saving time, cash and the atmosphere
- Advantages together with medical, dental, life and imaginative and prescient insurance coverage, firm matched RRSP contribution, and beneficiant paid time without work
About FoundeverFoundever™ is a worldwide chief within the buyer expertise (CX) business. With 170,000 associates throughout the globe, we’re the crew behind the most effective experiences for +750 of the world’s main and digital-first manufacturers. Our modern CX options, know-how and experience are designed to assist operational wants for our purchasers and ship a seamless expertise to clients within the moments that matter.Supporting +9 million buyer conversationsevery day in +60 languages throughout 45 nations, Foundever combines international power and scale with the agile, entrepreneurial strategy of our founder-led tradition, enabling corporations of all sizes and industries to rework their CX.Get to know us at www.foundever.com and join with us on Fb, LinkedIn and Twitter.EEO AssertionFoundever is dedicated to World Ethics and is an equal alternative employer. We’re dedicated to fostering a various, inclusive and equitable work atmosphere the place all associates are represented, supported and handled with equity and respect. We consider in deciding on, growing and rewarding the most effective candidate for the job based mostly on the necessities and obligations of the function. If you’re contacted for any alternative with us and require any lodging throughout the recruitment and choice course of please you should definitely talk your wants together with your recruiter. Any info shared might be handled confidentially and can solely be shared to be able to present a optimistic and accessible candidate expertise.Please word that Foundever Teleservices Canada Inc headquarters is predicated in Ontario. Another place can be a distant place.
Anticipated wage
Location
Canada
Job date
Wed, 20 Mar 2024 23:03:43 GMT
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