IRC: Department Manager – Nairobi

JOB DESCRIPTION

The International Rescue Committee (IRC) responds to the world”s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world”s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you”re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Airbel Background:

The Airbel Impact Lab, IRC’s Research & Innovation Unit, designs, tests, and scales life-changing, cost-effective solutions for or people affected by conflict and disaster. By applying deep technical expertise and field experience with a range of skills from the behavioral sciences, human-centered design, research, and strategy in humanitarian contexts, we work to develop breakthrough solutions that combine creativity and rigor, and a desire to think afresh with the experience of a large-scale implementing organization.

Position Overview:

The Department Manager is at the heart of Airbel Impact Lab’s administrative excellence. In this role, you will coordinate procurement, contracts, payments, and logistics, ensuring they are delivered flawlessly and on time. You will also be a key partner to our senior leadership, leading all aspects of schedules, coordinating meetings, supporting travel, and encouraging collaboration across our dynamic distributed team. This is an outstanding opportunity for someone who is organized, proactive, and ready to bring innovative solutions to a high-performing and ambitious international group.

Key Responsibilities:

Procurement, Operations, and Logistics

  • Lead the procurement process, acting as the main point of contact with Global Supply Chain and Accounts Payable.
  • Initiate and track Purchase Requisitions and Purchase Orders; ensure timely and accurate contract administration.
  • Coordinate contract reviews, vendor setup, and procurement documentation.
  • Monitor payments to vendors and consultants, quickly resolving delays or issues.
  • Maintain and update procurement templates, tools, and mentorship; serve as the go-to resource for procurement processes.
  • Manage IRC’s roster of short-term consultants and service providers.
  • Manage the Department Credit Card, including expense reconciliation and travel card issuance.
  • Provide high-level executive support to the Chief Research & Innovation Officer (CRIO), managing calendars, coordinating schedules, arranging travel, and preparing for meetings, which includes the creation and distribution of briefing materials, agendas, and follow-up documentation.
  • Assist the Airbel Advisory Board Chair with planning and executing board meetings, including scheduling, logistics, and related coordination to ensure efficient operations and stakeholder engagement
  • Coordinate departmental meetings, conferences, learning sessions, and project share-outs.
  • Respond to inquiries from staff, ensuring timely communication and issue resolution.

People Operations

  • Coordinate onboarding for new hires, including paperwork, equipment orders, and orientation scheduling.
  • Support staff transitions and departures.
  • Develop initiatives that strengthen an inclusive, collaborative, and high-performance culture.

Finance and Grants Administration

  • Be the first point of contact for team questions about INTEGRA, IRC’s ERP system.
  • Process and track payments, reimbursements, and expenses in INTEGRA.
  • Review expenditures for accuracy, follow up on discrepancies, and keep financial and grant tracking tools up to date.

Job Requirements:

  • 3–4 years of professional experience, preferably with an international NGO or global organization.
  • Proven ability to balance multiple priorities in a fast-paced environment.
  • Experience supporting senior leaders with scheduling, communications, and administrative tasks.
  • Strong interest in research and innovation in the humanitarian sector.
  • Flexible, proactive, and solutions-focused approach.
  • Strong interpersonal skills, with the ability to collaborate well across diverse groups and time zones.
  • Dedication to excellent customer service and timely problem-solving.
  • Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint).
  • Strong written and spoken English; proficiency in French, Spanish, or Arabic is an advantage.

______________________________________________________________________________

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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