IT Officer

Job Summary:

ITSPS seeks a highly motivated and experienced IT professional with a strong expertise in PeopleSoft Administration particularly in HCM Application on Oracle Database to join their existing team. The ideal candidate should have strong technical knowledge in managing complex PeopleSoft applications. Experience in managing PeopleSoft on OCI is highly desirable. The candidate should possess strong analytical and communication skills, good knowledge on project management pertaining infrastructure or upgrade needs, resource management, strong inter-personal relationships to work with various units across ITS and be able to work within tight timelines.

Roles and Responsibilities:

• Design, architect, and capacity planning of infrastructure needs to support the needs of WBG Human Capital Management PeopleSoft applications.
• Closely work with development team in supporting their day-day needs and participate in design discussions and solutioning.
• 24×7 Monitoring of PeopleSoft applications including infrastructure components, scheduled processes, and online access.
• Technical and analytical capabilities in addressing any performance issues reported.
• Work closely with development team in understanding the needs and help in tuning the processes or batch programs.
• Design, plan and sequence the upgrade activities for PeopleSoft HCM applications including People Tools by working closely with technical teams and business teams.
• Conduct, monitor periodic refreshes of lower environment to support the development and project needs.
• Adhere to existing change management processes and carry-out migration of codes across environments including deployment of codes in Production.
• Participate in quarterly and yearly audits pertaining change management, compliance, security, and data privacy.
• Innovate in automation of mundane tasks by developing or identifying tools, scripts and implement.
• Work closely with Infrastructure and other IT teams in regular maintenance and patching of infrastructure components and support their needs.
• Work closely with Office of information security in addressing any security vulnerabilities identified, compliance requirements and security related patching.
• Develop, maintain, and manage existing python and shell scripts for various automation activities.
• Work closely with technical team in designing and developing Integration solutions with various internal and external systems.
• Participate in the technical analysis for new requirements and modifications to the existing systems as part of any major initiatives.
• Develop and maintain technical architecture diagrams, SOP’s and audit artifacts.
• Provide regular status updates to Supervisor ensuring timely completion of assigned tasks and responsibilities.
• Raise risks, technical deficiencies in solution or any potential roadblocks to the attention of technical team and supervisor and suggest mitigation options.
• Diligently manage confidential information and comply with WBG data privacy policies & procedures.
• Adhere to quality standards and procedures, review modules for quality assurance and compliance.
• Participates, as appropriate, in user training of new or revised systems/applications.

Selection Criteria

• Master’s degree in engineering, information technology, or a related field with 5 years relevant experience or bachelor’s degree with a minimum of 7 years relevant experience.
• Solid PeopleSoft Administration experience as an IT professional with experience in managing PeopleSoft on Cloud is desired.

Required Skills & Experience:

• Strong PeopleSoft Management and Administration skills including and not limited to systems and server administration, security, integration tools, monitoring tools etc.
• Strong technical knowledge on PeopleSoft Lifecycle management tools like Change Assistant, PeopleSoft Update Manager, Impact analyzer, testing tools etc.
• Strong technical knowledge of Oracle Cloud Manager, Oracle Integration Cloud, and other services is desired.
• Ability to work in high pressure situations and tight schedules, quickly resolving problems and production issues.
• Proactive monitoring and willingness to provide on-Call support on a rotation basis.
• Advanced understanding of technical infrastructure standards and requirements for the integration of PeopleSoft modules
• Proficiency in People Code, Application Engine, Application Designer, PeopleSoft Workflow, and PeopleSoft Security
• Proficiency in Oracle SQL/PLSQL, Oracle DBA and Oracle technology, including Materialized Views, Partitioning, Triggers, and Security.
• Familiarity with modern authentication like SAML2.0, OAuth, Certificates, Azure AD/ADFS.
• Advanced knowledge of Unix commands, including scripting, crontab, and system monitoring.
• Strong scripting knowledge preferably Python.
• Knowledge on Jenkins, Ansible, etc. a plus
• Prior experience with ServiceNow, PHIRE, Azure DevOps etc. a plus
• Good understanding of Cloud technology and integration with Azure or AWS.
• Exposure to emerging technologies (Artificial Intelligence, Blockchain, Robotic Software).
• Solid troubleshooting, analytical, and problem-solving skills.
• Advanced knowledge of compliance requirements with financial system controls and audits.
• Willingness and ability to approach work with energy and a positive, constructive attitude.
• Excellent verbal and written communication and interpersonal skills
• Team player with a results-oriented track record and the maturity to escalate issues, as needed.

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=27119&site=1