IT Officer, Business Solutions Architech

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Description

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Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Unit Context

• The ITSEF is a unit within the ITS Operations & Country Engagement Solutions (ITSOE) that focuses on delivering data and knowledge solutions that provide business insights to frontline teams and management for improved decision making, transparency, and risk mitigation, while facilitating knowledge capture, curation, and dissemination.
• The Operations Effectiveness (ITSEF) unit is looking for a Solutions Architect to join the Knowledge Platforms and Rapid Web Solutions team. The Solutions Architect will support the Product team to deliver innovative solutions and lead the overall AI and knowledge architecture and frameworks with solid performance, and metrics.
• The candidate will work closely with the Product Manager, Design, and Engineering teams. We are looking for an individual who has a strong technical background and leadership skills who will make continual efforts to ensure that our solutions meet client expectations and deliver customer value and satisfaction.

Duties and Responsibilities:

• Leading the technical architecture and implementation within a product team and utilizing Agile processes to manage and deliver results for the World Bank’s Knowledge and Rapid Web Solutions team.
• Review and assess business requirements (process, tools, and workflow).  Gain an in-depth understanding of the business and its underlying processes and data.
• Use latest technologies like Generative AI / LLM etc., to build a knowledge graph that maps World Bank’s operations metadata.
• Interact, initiate, and collaborate with cross functions teams to ensure timely delivery of knowledge products.
• Design the solution to fit the business requirements. Make sure design is aligned with Information Technology strategies and integration with other systems are optimized.
• Guide the future of all knowledge solutions and leading the development team to success through innovation, planning and execution.    
• Ensure that projects within the portfolio are executed under ITS guidelines and standards for technology, security, web publishing, development methodology, outsourcing/offshoring and other governance practices.
• Review business requirement documents and provide feedback on implementation feasibility.
• Participates in full SDLC lifecycle tasks from requirement phase to deployment phase for new application development.
• Interact with other enterprise system teams on solution design and integration.
• Integrate with Bank’s preferred social collaboration platforms.
• Identify and provide cloud solutions for different implementations and problems.
• Identify performance improvements and provide solutions.
• Front End Integration for contents that originate outside of CMS using data extracts.  Data extract APIs will be provided.
• Provide solution for content delivery for various form factors based
• Provide solution that performs well in low bandwidth countries.
• Ability to identify improvements wherever applicable and guide & lead the team towards the implementation and make it successful.
• Provides input for development of standards, policies, procedures, data/information quality metrics, etc.
• Work with the central deployment team to set up application build and deploy process.
• Provide solutions to build reports on – User, Usage and other reports based on the user needs.

Selection Criteria

• Master’s degree with 5 years relevant experience working in various platforms and technologies like Generative AI, C#, Python, .Net, Azure Cloud, Google Cloud, AWS Cloud, Angular, HTML etc OR equivalent combination of education and experience.
• Strong working knowledge and experience in utilizing Generative AI across suite of products.
• Minimum 5 years of experience designing and architecting scalable cloud-based solutions.
• Minimum 5 years of experience building knowledge platforms utilizing AI / ML.
• Minimum 5 years of experience engaging with Clients, assessing business requirements.
• Experience in designing solutions that follows strong security guidelines. Working relationships with data and OIS teams a plus.
• Strong knowledge, experience in AD, ADFS, OAuth, OpenID connect & Forms based Authentication.
• Proven ability and experience in ensuring compliance with security and data privacy policies and regulations.
• Strong knowledge on managing metadata and generate schema mappings.
• Proven ability to multi-task and operate effectively in a matrix management and high-pressure environment.
• Strong client and service orientation, with a high level of passion for service excellence.
• Develop solutions for Large Enterprise (10,000+) applications with branch offices connecting from high, and low bandwidth.
• Managed and facilitated communications on all business requests and issues to ensure client programs were operating with maximum efficiency.
• Demonstrated knowledge integrating with LOB applications, ECM and Enterprise search, Business Connectivity services to various back-end systems.
• Excellent analytical and problem-solving skills as well as attention to detail
• Strong knowledge on various Enterprise & O365 collaboration platforms.
• Strong track record of business and technical problem solving and can learn new skills quickly.
• Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
• Demonstrated knowledge, experience in implementing best practices.  
• Strong knowledge on caching, at application and various other layers, in the http request/response.
• Strong knowledge developing dashboard using reporting services.
• Strong knowledge and experience working on Mobile applications on different platforms.           
• Ability to excel in a fast-paced and demanding work context.
• Design, implement, and maintain Azure-based solutions for clients.
• Work with clients to understand their requirements and design cloud-based solutions that meet their needs.
• Troubleshoot and provide technical support for cloud-based solutions.
• Stay up to date with the latest Azure, AWS, Google technologies and trends
• Demonstrated track record of success and career progression.
• SharePoint online SPFX experience is a plus.       
• Cloud certification is a plus.
• Experience migrating between different CMS solutions is a plus.
• Worked on end-to-end deliverables on projects is a plus.
• Security certification is a plus.
• Experience working on Analytics / metrics is a plus.

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=29282&site=1

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