IT Service Analyst
TLD – IT & AV Solutions Provider
Benefits:
Not just a job…
a community
a partnership
a teamYou’ll experience them all with the TLD team.As rapidly growing Corporate subdivision of London Drugs, TLD has been a leader in Corporate IT and AV solutions in Western Canada for over 40 years. Providing an exceptional IT portfolio and dynamic AV solutions we deliver a uniquely integrated technology offering to our business clients. We strive to always provide expertise in IT and AV fields in one source, with the best technology solutions for our customers.We have a distinctive, integrated group of professionals; from account managers, inside sales support, project managers, designers, technicians, engineers, help desk service coordinators, logistics and more – we succeed as a team.We are seeking innovative, customer focused people to join our team! We currently have opportunities for:IT Service AnalystThis position is responsible for handling first level support service requests for all technology, including workstations, server, printers, networks and vendor specific hardware and software. Provide hardware warranty support for laptops such as Lenovo, HP as well as printer maintenance and support. Basic support and troubleshooting, such as password resets, break/fix instructions, license assignments, documentation preparations, printer configurations, simple software installations and windows imaging, escalation to software vendors and/or Tier 2-3 support.This position plays a supporting role to the Tier 2-3 support and requires a high level of communication, ongoing skill development and attention to detail.TLD is a corporate subdivision of London Drugs Limited and provides business to business solutions across Canada. As with all positions, this person embodies the core essence of the London Drugs Brand Framework by always going above and beyond the expected.Additional responsibilities include:
Education and Experience:
Employees will be scheduled 40 hours per week and will typically work Monday to Friday.We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience. We offer a comprehensive benefits program including:
If you possess the necessary skills and expertise and would like to join an exciting team of professionals,Apply Now!TLD is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.We will provide accommodations during the recruitment process upon request.The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, TLD does not use third party recruitment services.TLD may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.
Lethbridge, AB
Mon, 15 Jul 2024 06:34:04 GMT
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