Strategic Gears
Job Description:
- Present first-line technical assist to inside customers.
- Handle and monitor system inventory and lifecycle.
- Liaise with outsourced IT assist groups, making certain well timed decision of points.
- Help customers with Microsoft Workplace functions and ERPnext system queries.
- Troubleshoot {hardware}, software program, and community points.
- Guarantee IT property are well-maintained and meet firm requirements.
- Help within the onboarding course of by establishing units and accounts for brand new staff.
- Present suggestions and suggestions on potential IT enhancements.
{Qualifications}:
- Bachelor’s diploma in data expertise, Pc Science, or associated area or equal expertise.
- Familiarity with ERPnext, Microsoft Azure, Workplace functions, and person administration.
- Robust troubleshooting and problem-solving abilities.
- Wonderful communication and interpersonal abilities.
- Expertise in managing and sustaining IT property.
- Confirmed expertise with IT assist. ( minimal 2 years)
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