Key Account Manager

Key Account Manager

Salary: £40,000 per annum, with an annual performance bonus and company car/cash
allowance plus Veolia benefits and pension

Hours: Monday to Friday, 40 hours per week

Location: Westminster, London

When you see the world as we do, you see the chance to help the world take better care
of its resources, and help it become a better place for everyone. It’s why we’re looking for
someone who’s just as committed as we are, to push for genuine change and bring our ambition of
Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look
after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave 
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial
  health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community 
• Ongoing training and development opportunities, allowing you to reach your full
  potential

Job purpose:

To take strategic responsibility for both the management and progression of the
portfolio of Westminster-based accounts and brokers. The objective is to establish foundations
for a long-lasting and profitable business relationship over the full duration of the contract
ensuring exceptional levels of service and customer care are delivered whilst maintaining and
increasing the profitability of each account. The introduction of innovation, along with
value-added services to enhance the Veolia offering, should also be delivered. Ultimately this
position will place Veolia in the best possible position to either extend or renew, the
contract upon its expiry date for which this role will take the lead and ownership during the
extension or bidding process.

What you’ll be doing;

• Ensure the support service stakeholders are fully briefed and understand the
  customer’s requirements and call upon them for their assistance and expertise when
  required.
• Seek out and offer sales and growth opportunities to other business lines where
  applicable.
• Guide and support the financial modelling team and lead the subsequent commercial
  bid sign-off process aligned to the appropriate delegation of authority levels for all
  extension and renewal bids.
• Actively look to develop strong relationships with large prospective customers,
  business improvement districts and major landlords.
• Represent the interests of Veolia and Westminster City Council and promote the
  value of our strategic objectives.
• Ensure debt levels are managed within each account’s commercial terms and support
  any invoice dispute.

What we’re looking for;

• Sustainability knowledge
• Environmental legislation knowledge
• Tender management experience
• Contractual negotiation experience
• Relationship management and development experience

What’s next?

Apply today, so we can make a difference for generations to come.

We’re proud to be listed in The Sunday Times Best Places to Work 2023, being named as a
Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in
creating an environment where everyone can be their true selves and enjoy working at
Veolia.

We want to ensure that you feel supported throughout the application process and
provide reasonable adjustments where necessary and requested. If you require any reasonable
adjustments as part of your application and interview process please do not hesitate to let us
know.

Here at Veolia, we’re proud to be known as an equal opportunities employer. We know how
important it is to be fully committed to building and maintaining a diverse and inclusive place
to work for every one of our colleagues. So no matter their age, gender, gender expression,
disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who
meets the minimum requirements will be considered fully.