Kinney Homecare Customer Service Representative in Plattsburgh, New York

Overview

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.

Responsibilities

Job Responsibilities:

• Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system

• Verify all types of insurance and assist in creative financing when no insurance is available

• Set up initial paperwork

• Pre-qualify customers for reimbursement purposes

• Answer phone calls in a professional manner

• Project a positive first impression by greeting customers with exceptional customer care

• Computer input to include new patient data and various patient updates

• Unpack shipment when received and stock shelves as required.

Qualifications

Education:

• Minimum: High School Diploma or GED

Experience:

• Preferred: 0-1 years previous experience in related position

• Preferred: Previous Healthcare or DME experience

Special Conditions of Employment

• Drug test

• Initial and continuous exclusion and sanction/disciplinary monitoring

• Any and all additional eligibility requirements based on the specific position

Compensation:

$15.25 – $17.14 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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Job Locations US-NY-Plattsburgh

Posted Date 4 hours ago (3/13/2025 1:26 PM)

Requisition ID 2025-13926

# of Openings 2

Category Customer Service/Support

Location : Location US-NY-Plattsburgh