Knowledge/Information Management Analyst

Background

As a key partner in the Resilience debate in Zimbabwe, UNDP has in partnership with African Development Bank (AfDB) in implementing a project on mitigating fragility through the Africa disaster risk financing programme in southern Africa under the Zimbabwe Resilience Building Fund (ZRBF) Phase 2. The overall objective of the project is to enhance resilience and adaptation to climate disaster risks for vulnerable communities in Zimbabwe. The specific objectives of the project are to: (Component 1) increase institutional capacity for climate risk preparedness and management; (Component 2) increase financial protection against climate disaster risks through sovereign climate disaster risk transfer; and (Component 3) promote adoption of index-based crop insurance to mitigate against drought and other production risks at the micro-level. UNDP Zimbabwe is a technical implementing partner responsible for implementation of some activities in component 1, namely, supporting strengthening of disaster risk assessments and monitoring system and setting up Disaster Risk Information Management System linked to the National Emergency Operation Centre. The Department of Civil Protection (the “DCP”) in collaboration with the Project Management Unit (the “PMU”) based at the Ministry of Finance, Economic Development and Investment Promotion (the “MoFEDIP”) are the Executing Agency, with overall responsibility for coordinating the implementation of the project and approving requests and reports made by the UNDP. The DCP shall be responsible for providing oversight on the project, monitoring, consistently holding technical and steering committee meetings and reporting to the Fund on the project’s progress.

To contribute to the achievement of the above, the Knowledge/Information Management Analyst will support strengthening of disaster risk assessments and monitoring system and setting up Disaster Risk Information Management System linked to the National Emergency Operation Centre under the overall guidance of the Project Coordinator. The candidate will work closely with the Disaster Risk Management Analyst to deliver the project.

Duties and Responsibilities

Knowledge and Information Management Strategy Development for the project 

• Conduct a needs assessment to identify capacities, existing systems, information, knowledge needs, gaps and priorities as per the project requirements;
• Design and implement a comprehensive knowledge management strategy, including Standard operating procedures, and tools for knowledge/data and information capture, sharing, and utilization for the planned Disaster Risk Information Management System;
• Establish a knowledge management culture within DCP and its stakeholders by promoting awareness and engagement with the system;
• Participate in risk assessments and monitoring systems;
• Ensuring regular check-ins between the established system and overall National Emergency Centre reports and discuss options or needs for adaptation.

Ensure  development of Information System Management for the project. 

• Oversee the development and maintenance of a disaster information management system linked to National Emergency Centre (e.g., database, document repository) to store and access project data, reports, and best practices;
• Liaising with relevant national and sub nation level partners on the collection and analysis of information to effectively feed into the system;
• Ensure data quality and integrity through data cleaning, validation, and regular data audits;
• Participating in ground truthing missions for the established system; including data verifications and validation;
• Develop user-friendly interfaces and training materials for DCP staff on accessing and utilizing the information system.

Facilitate Knowledge and information Capture and Dissemination.

• Facilitate knowledge sharing activities such as workshops, webinars, and internal knowledge-sharing platforms;
• Develop and disseminate knowledge products including disaster monitoring reports, case studies, project briefs, success stories, and lessons learned reports;
• Conduct after-action reviews and evaluations to capture key insights and learnings from projects to support scaling up;
• Participating in the dissemination of guides and tools linked to Disaster Risk Management;
• Collaborate with project teams and project stakeholders to identify knowledge needs and integrate knowledge management practices into project cycles;
• Foster partnerships with other UN agencies, development organizations, and research institutions to share knowledge and best practices;
• Participate in the quarterly and annual review of project performance;
• Documenting and analyzing innovative strategies/best practices/new approaches that support the scaling up of the project.

Ensure Reporting and communication

• Making contributions in relation to the Knowledge Management Platforms on DRM elements monthly and quarterly reports;
• Track and measure the impact of knowledge management initiatives through key performance indicators (KPIs;.
• Regularly report on knowledge management activities and achievements to relevant stakeholders;
• Prepare all internal and external reports as required by the project.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. 

Institutional Arrangement

Under the guidance and supervision of the Project Coordinator, the Knowledge/Information Management Analyst will support the successful implementation of strengthening of disaster risk assessments and monitoring system and setting up Disaster Risk Information Management System linked to the National Emergency Operation Centre to contribute to the overall resilience of target communities.  S/he will support overall implementation and capacity building of DCP on disaster information management to ensure effective and timely reporting and response to disasters.

• Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
• Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
• Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning.
• Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
• Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
• Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build and/or /maintain coalitions/partnership.
• Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.

Functional/Technical competencies

Business Direction & Strategy

• System Thinking:  Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.

Business Development

• Knowledge Facilitation: Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.

Business Management

• Project Management: Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.

Business Management: Communication

• Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media and other appropriate channels.

2030 Agenda: People

• Disaster Risk Reduction and Recovery: Disaster Risk Reduction and Disaster Risk Management.

Partnership Management

Required Skills and Experience

Education:

• Advanced university degree (Master’s degree or equivalent) in Development Studies, Information Management, Monitoring and Evaluation or a related field is required.
• A first-level university degree (Bachelor’s degree) in the above mentioned fields in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Experience:

• Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience at the national or international level in knowledge management practices, monitoring and evaluation including designing and implementing knowledge and information management platforms or systems.

Required skills:

• Proven experience of working independently and collaboratively with diverse teams across different levels.

Desired skills:

• At least 3 years expertise in data analysis, database management, and information systems;
• Strong communication and writing skills-experience to produce clear and concise knowledge products;
• Proven familiarity or experience with project management methodologies and development issues;
• Previous UN or UNDP work experience will be an added advantage;
• Previous experience in formulating, developing and setting up DRM monitoring and information management system that connects communities with the national emergency center;
• Good expertise in early warning and information management systems;
• Experience and knowledge of data collection systems and monitoring and evaluation systems;
• Experience in developing community based information management and monitoring systems;
• Experience in ability to formulate and manage budgets.

Languages:

• Fluency in English and Shona and/or Ndebele is required.