Knowledge Management / Communications Specialist, IICA-3, Greece (based in UNEP)

The United Nations Environment Programme (UNEP) is the United Nations system’s designated entity for addressing environmental issues at the global and regional levels. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action. United Nation’s Environment Ecosystems Division works with international and national partners, providing technical assistance and advisory services for the implementation of environmental policy, and strengthening the environmental management capacity of developing countries and countries with economies in transition. This assignment is for the Mediterranean Action Plan (MAP) – MedProgramme Coordinating Unit (MedPCU), Athens, Greece in the framework of the Global Environment Facility (GEF) funded Mediterranean Sea Programme (MedProgramme): “Enhancing Environmental Security” (GEF ID 9607).

The MedProgramme Sea Programme (MedProgramme) is part of UNEP’s Mediterranean Action Plan (MAP) and represents the first Global Environment Facility (GEF) programmatic multi-focal area initiative in the Mediterranean Sea, aiming specifically at operationalizing priority actions to reduce major transboundary environmental stresses in its coastal areas, while strengthening, at the same time, climate resilience and water security, and improving the health and livelihoods of coastal populations.

The MedProgramme is implemented in nine (9) beneficiary countries sharing the Mediterranean basin, i.e.: Albania, Algeria, Bosnia and Herzegovina, Egypt, Lebanon, Libya, Montenegro, Morocco and Tunisia. It involves a wide spectrum of developmental and societal sectors, ranging from banking institutions, private sector, governmental and non-governmental bodies, industry, research, media, and various other organizations.

The MedProgramme is articulated around four components reflecting the priorities adopted by the Contracting Parties to the Barcelona Convention, namely:

1. Reduction of land-based pollution in priority coastal hotspots and measuring progress to impacts.
2. Enhancing Sustainability and Climate Resilience in the Coastal Zone.
3. Protecting Marine Biodiversity.
4. Knowledge Management and Programme Coordination.

As part of the Knowledge Management component, the MedProgramme executes a specific Knowledge Management Strategy (KM Strategy) aimed at: i) leveraging and systematically sharing knowledge assets generated by the Child Projects with the intended beneficiaries and audiences; ii) strengthening the science-policy interface (SPI) and influencing decision-making through data and information sharing, capacity building, and regional stakeholder engagement; iii) supporting the objectives of the Barcelona, Stockholm and Minamata Conventions and the work of the UNEP/MAP through effective stocktaking and scaling up, and broader adoption of MedProgramme’s approaches and results; and iv) fostering incremental innovation within GEF programmatic approaches and enriching the knowledge base of GEF Implementing and Executing Agencies.

To date, work is underway to establish a web-based knowledge management (KM) platform for the MedProgramme. This KM platform will contribute to strengthening the institutional format and systematic documentation, dissemination and transfer of lessons learned and good practices and knowledge between and across Child Projects thereby contributing to knowledge exchange experience. It will become the go to place for knowledge for the Child Projects within the MedProgramme. This KM platform consists of a data and information management system and a combination of visualization tools to serve the portfolio’s needs built around three major components:

1. A project management tool (PMT) along with a collaborative working environment (CWE).
2. A public facing website.
3. An information visualization tool (dashboard).

The University of Geneva (UNIGE), through its GRID-Geneva bureau, oversees the development of the platform. Once completed, the platform will be deployed and integrated into INFO/RAC system where it will be hosted.

Functional Responsibilities

Summary of Key Functions

1. Provide technical guidance, expertise and support to the MedProgramme Coordinating Unit (MedPCU) for the execution of the MedProgramme KM Strategy.
2. Design and develop a Communications Strategy and related products in support of implementation of the KM Strategy.
3. Provide cross cutting support to the eight Child Projects of the MedProgramme, and the interlinkages with the knowledge management and communications activities executed within the framework of the MedProgramme.

1. Provide technical guidance, expertise and support to the MedProgramme Coordinating Unit (MedPCU), for the execution of the MedProgramme Knowledge Management (KM) Strategy, focusing on achievement of the following results:

1. Update the knowledge management (KM) strategy and action plan in coordination with the thematic experts, reflecting annually updated workplans and developed calendars further to consultations with MedProgramme stakeholders. Submit the action plan to executing and implementing agencies for their review and approval.

2. Deliver the KM strategy in line with the approved action plan with the aim to enhance the capacity of key regional stakeholders and Child Projects teams, as well as informing/interacting on issues of interest nationally and regionally.

   This includes:

• Compiling knowledge, best practices and emerging issues of relevance to the Child Projects from global processes and policies related to the sustainable management of natural resources in coastal areas for sharing among MedProgramme stakeholders and Child Projects teams.
• Supporting specific capacity building activities foreseen by each Child Project by taking stock and amplifying results through the programme-wide outreach.
• Organizing regular knowledge exchange events to build the capacities of the Executing Partners and Child Projects teams in order to help them deliver better project results and achieve greater impact. Modalities of exchange may include face to face, virtual meetings, communities of practice, expert visits, study tours, etc. Topics can address gender mainstreaming, scientific communication, bridging the gap between scientists, technical practitioners and media specialists, lessons learned, etc.
• Designing and rolling out of ad hoc knowledge exchanges and trainings for presentation at regional/international fora on selected topics taking inspiration and practical lessons learned from implementation of the Child Projects.
• Supporting MedPCU in preparing contributions to relevant policy processes, related initiatives, and partnerships (e.g. Agenda 2030, SDG goals, MAP communication strategy, MEAs, etc.)

2. Design and develop a Communications Strategy and related products in support of implementation of the KM Strategy which promotes the implementation of effective communication processes that inform and engage stakeholders, partners, and all categories of audiences, focusing on achievement of the following results:

1. Update the communication strategy and action plan reflecting annually updated work plans and developed calendars further to consultations with MedProgramme stakeholders. Submit the action plan to executing and implementing agencies for their review and approval.

2. Develop terms of reference for the lead agency to be contracted for supporting the implementation of the Communication Strategy through the development of required communication and outreach materials.

3. Rollout the communication strategy in line with the approved action plan with the aim of sharing experiences and enhancing visibility of the MedProgramme and its Chile Projects.

   This includes:

• Managing and coordinating the work of the lead agency in order to prepare quarterly communication packages in line with the action plan of the communications strategy and defined key messages.
• Story writing and message creation for communications and outreach materials, media, press, electronic publications, MedBulletin, events, etc.
• Liaising with internal and external stakeholders and pitching to media and social media where applicable for delivering communication/outreach materials (stories, videos, articles, news, photos, events, digital and social media assets, infographics, publications, etc.)
• Supporting the process of populating the MedProgramme knowledge management platform by preparing, editing and uploading engaging content (case studies, experience notes, stories, videos, articles, news, photos, events, publications, etc.) containing relevant information on the child projects.
• Support MedProgramme to be featured in all relevant GEF events including contribution to GEF IW:LEARN communication community of practice with engaging activities (e.g. preparation of Experience Notes, contribution to publications and information material, participation to relevant trainings and workshops among others).

3.Provide cross cutting support to the eight Child Projects of the MedProgramme, and the interlinkages with the communications and knowledge management activities executed by MedPCU; the Executing Partners of the MedProgramme; and the Coordination Unit (CU) of UNEP/MAP – Barcelona Convention System, focusing on achievement of the following results:

1. Monitor the appropriate use of the branding and visibility guideline for MedProgramme partners and executing agencies.
2. Follow-up on capacity building initiatives/ training on use of the KM platform, data analytics, project management tools, visualization tools, and support Executing Agencies to populate key information showcasing progress towards impact and contribution of the MedProgramme to global and regional environmental goals.
3. Assist in the organization of the MedProgramme Annual Stock Taking Meetings tentatively planned in April 2024 and March 2025 including provision of communication materials designed for dissemination to the meetings’ participants.
4. Provide inputs to the preparation of regular MedPCU reports (i.e. quarterly reports, PIR, etc.) documenting progress achieved in implementation of knowledge management and communications activities for submission to the Implementing Agency.
5. Submit reports on the deliverables realized in accordance with the planned tasks in the approved annual action plans of the KM and communications strategies. Reports to be submitted at the end of assignment.

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education:

• Minimum advanced university degree (Master’s or equivalent) or higher degree preferably in communications, international development, marketing, public administration, scientific communication or other relevant fields is required.
• A first university degree (Bachelor’s or equivalent) preferably in above-mentioned fields with two (2) additional years of relevant experience may be considered in lieu of an advanced degree or higher degree.

Experience:

• A minimum of 7 years of relevant work experience, preferably in strategic communications/ knowledge management/ capacity development, or related is required.
• Experience in stakeholders’ engagement and facilitation of strategic partnerships to strengthen the science policy interface is desirable.
• Experience in design and production of knowledge management tools and services and communications and multimedia materials is required.
• Experience in monitoring and evaluation (M&E) and results-based frameworks for reporting and assessing the progress to impacts of knowledge management (KM) activities is desirable.
• Experience in facilitation skills for meetings and training, including capacity development and consultative workshops is desirable.
• Working knowledge of GEF projects is desirable.
• Working experience within the Mediterranean region is desirable.

Language Requirements:

• Full working knowledge (Fluency both oral and written) and excellent writing skills in English are required.
• Working knowledge of French and/or Arabic is an asset.

Contract type, level and duration

• Contract type: International Individual Contractor Agreement (IICA)
• Contract level: ICS 11 / IICA 3
• Contract duration: 10 months with the possibility of extension subject to satisfactory performance and funding availability

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Disclaimer: If the selected candidate is a national of the duty station, a Local Individual Contractor Agreement (LICA) will be issued.

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.