Lead Connectivity Support

Agoda

About Agoda 

Agoda is a web based journey reserving platform for lodging, flights, and extra. We construct and deploy cutting-edge expertise that connects vacationers with greater than 3.6 million lodging globally. Primarily based in Asia and a part of Reserving Holdings, our 6,000+ staff representing 90+ nationalities foster a piece atmosphere wealthy in range, creativity, and collaboration. We innovate by means of a tradition of experimentation and possession, enhancing the power for our prospects to expertise the world.

About Agoda 

Agoda is a web based journey reserving platform for lodging, flights, and extra. We construct and deploy cutting-edge expertise that connects vacationers with greater than 3.6 million lodging globally. Primarily based in Asia and a part of Reserving Holdings, our 6,000+ staff representing 90+ nationalities foster a piece atmosphere wealthy in range, creativity, and collaboration. We innovate by means of a tradition of experimentation and possession, enhancing the power for our prospects to expertise the world.

Get to know our staff: 

Connectivity Help staff creates and helps processes, techniques & tooling to allow technical excellency throughout our XML companions. They’re analytical, results-driven and consider in leveraging information to tell and design the operational processes & automations that scale assist.

On this explicit function of Lead Connectivity Help, you may be answerable for managing the staff who helps and guides our XML companions in distributing lodging stock on our platform. You’ll work intently with Business, OPS and Product groups to boost the soundness and high quality of our technical providing, whereas guaranteeing we’re continually innovating to stay on the forefront of the Connectivity area.

In This Function, You’ll Get To 

  • Handle & Develop Expertise: Oversee the Connectivity Help staff to attain set goals and actively take part of their profession improvement
  • Develop Options: Take possession to determine and clear up technical points impacting our suppliers and business efficiency. Develop and talk modern and sensible options to resolve enterprise issues or enhance effectivity in our division.
  • Venture Help & Possession: Personal the success of initiatives to roll out new instruments and companies and change into a technical advisor of API connectivity to world groups in addition to to exterior provide companions.
  • Knowledge Evaluation: Convert information into actionable insights, set up information pipelines, dashboards, and key metrics to observe and enhance enterprise efficiency.
  • Work with Provide Companions: Be on the interface between Agoda and provide companions, construct good relations, perceive enterprise necessities, and drive accomplice satisfaction.
  • Execution: Dependable execution of duties, assembly service stage timeliness and high quality. Construct new processes and clear up issues.
  • Grasp Techniques: Grasp Agoda techniques, merchandise, and applications, observe set processes and use related information to observe progress in the direction of agreed enterprise targets.
  • Versatile Help: Work in accordance with the dash plan, however preserve flexibility for inter-ops staff priorities to extend our effectivity.

What You’ll Want To Succeed

  • Minimal 3-5 years of expertise working in operational, improvement, or QA function
  • Earlier expertise straight managing a staff and contributing to their success
  • Data in SQL. Expertise in different programming languages is a plus
  • Investigative ability to shortly determine system bugs, course of points, and develop/launch modern options to repair issues at root trigger
  • Potential to determine inefficiencies and launching enchancment initiatives
  • Course of-driven mindset, stakeholder administration and challenge administration expertise
  • Mental curiosity, eagerness to tackle new challenges and quick studying curve
  • Functionality to work underneath stress in a aggressive trade/quickly altering atmosphere

Could be Most well-liked, However Not Required

  • Understanding of agile working methodology
  • Data in Python and XML, JSON connectivity options is a bonus.
  • Familiarity with Hadoop
  • Analytical and confirmed monitor report in information integrity evaluation, ETL, dashboard-building, and executing data-driven actions.

We Provide

  • Entry to Agoda vanguard provide & information expertise
  • Mentorship+ numerous alternatives for development all through the enterprise

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Equal Alternative Employer 

At Agoda, we satisfaction ourselves on being an organization represented by folks of all completely different backgrounds and orientations. We prioritize attracting numerous expertise and cultivating an inclusive atmosphere that encourages collaboration and innovation. Employment at Agoda is predicated solely on an individual’s benefit and {qualifications}. We’re dedicated to offering equal employment alternative no matter intercourse, age, race, shade, nationwide origin, faith, marital standing, being pregnant, sexual orientation, gender id, incapacity, citizenship, veteran or army standing, and different legally protected traits.

We will maintain your software on file in order that we will think about you for future vacancies and you may at all times ask to have your particulars faraway from the file. For extra particulars please learn our privacy policy.

To all recruitment businesses: Agoda doesn’t settle for third celebration resumes. Please don’t ship resumes to our jobs alias, Agoda staff or every other group location. Agoda just isn’t answerable for any charges associated to unsolicited resumes.

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