Lead, Dietary Call Center- 4S Ranch

Lead, Dietary Call Center- 4S Ranch – 252003472

Description

This is a full-time position located at our Scripps Corporate Dietary Call Center in 4S Ranch. Must be available to work weekends (Both Saturday and Sunday) and evenings (11:00am-7:30pm).

Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.

Why join Scripps Health?

At Scripps Health, your ambition is empowered, and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

The Lead, Dietary Call Center will provide leadership and coordination supporting the Diet Clerk team. The Diet Clerk responsibilities include processing diet orders, assisting patients with menu selections, and distinguishing between food and medication allergies, maintaining current diet orders and menus to ensure compliance to the physician diet order. Diet Clerks must be able to function effectively in a high-volume call center environment. Serving as the liaison between Nursing and Food and Nutrition Services departments handling patient complaints, food issues and basic questions about meals/diets.

Qualifications

Required Qualifications:

• 1 year of experience in Food and Nutrition Services
• ServSafe Manager Food Protection Certification

Preferred Qualifications:

• Associate degree in related field
• Experience in a leadership role
• Proficient computer skills; experience using multiple applications at one time
• Strong organizational skills, ability to prioritize and ability to work in a fast-paced office environment
• Excellent customer service skills

Job

: Food / Nutrition

Primary Location

: Central San Diego County-SAN DIEGO-HOSPITAL CENTRALIZED SERVICES

Work Locations

:

HOSPITAL CENTRALIZED SERVICES

4555 EXECUTIVE DR

SAN DIEGO 92121

Organization

: Scripps Health Corp

Job Posting

: Jun 6, 2025, 8:27:46 PM

Benefit Status: FT – FULL-TIME WITH BENEFITS

Minimum Rate (USD)

: 24.91 –

Maximum Rate (USD)

: 31.45

In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer. Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.

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