Leadership Framework Assistant Manager

Durham University

Leadership Framework Assistant Manager (
Job Number:
Student Enrichment Directorate
Grade 6:  £28,929 – £35,308 per annum
Open-Ended/Permanent  Full Time
Contracted Hours per Week: 35
Working Arrangements: To be agreed with Line Manager
Closing Date
: 29-Jun-2023, 6:59:00 PM
Disclosure and Barring Service Requirement: Not Applicable. 

The University 
At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.  

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.  

We would be thrilled if you would consider joining our thriving University.  Further information about the University can be found here
The Role and the Department 

The Leadership Framework sits within the Student Enrichment Directorate. The Assistant Manager for the Leadership Framework will be part of the Leadership Framework Team which encompasses the following programmes: Emerging Leadership, Leadership Academy, Graduate Internship Programme and the Laidlaw Leadership and Research Scholarships. 

This post seeks to appoint an Assistant Manager to specifically assist in driving forward and further developing the key areas of the; Leadership Academy, Graduate Internship Programme and On-line Leadership toolkit. 

Background to the Leadership Framework:

The Leadership Framework is a leadership development programme which aims to support students who are currently in Leadership roles while at the University, this includes recent graduates who are employed by the University in a Leadership/ development role.

The programme focuses on key leadership development skills which can be put into practice and subsequently reflected on for their future professional careers.  The post holder will have responsibility for supporting the Student Enrichment Senior Manager (Leadership Framework and Laidlaw Research and Leadership Programme – (Laidlaw L& R) to ensure the continued delivery of multiple Leadership Development Programmes. around leadership skills development and reflection. The post holder will also work within Leadership Framework Team to cover and support other areas of the Leadership Framework with specifically the Laidlaw L&R programme and the Emerging Leadership Programme.  This may include supporting the Senior Manager (Leadership Framework and Laidlaw) with the further development and outputs of the Graduate Skills Attributes specifically related to Leadership skills development.

The post holder will be required to work collaboratively with the Senior Manager Leadership and Laidlaw to sustain and foster internal and external stakeholders and partners to ensure we meet the participation objectives set, preparing, and supporting students to engage in Leadership opportunities while at Durham University. The Leadership Framework delivers a substantial proportion of the programme through in person events in collaboration with external and internal partners.


Typical Role Requirements  

The role involves:

Excellent presentation skills, with experience in delivering presentations to external partners, internal stakeholders, and students. 

Design and deliver leadership development workshops, speaker series and training to those engaged on the programme.

Manage the agreed budget for the day-to-day delivery of the programme in collaboration with the Student Enrichment Senior Manager (Leadership Framework and Laidlaw Programme), along with the support of the Leadership and Laidlaw Administrator.

Excellent project management and event coordination skills, which would include the organisation of the Mentoring Network Event in London and Durham, The Welcome and Celebration Event, Speaker Series and Think Tanks.  This would include managing the programme and operations of the event.

The post holder will support the Senior Manager (Leadership and Laidlaw) to solicit, steward and train mentors to support the students on the Leadership Academy and Graduate Intern programme.

As the programmes are delivered both in-person and virtually, the post will also involve managing the online content of the virtual programme including promoting the opportunities to students and staff within the University.

The post holder will line manage the dedicated supportive administration post that supports the Leadership Framework.

The Leadership Framework has a complement of 5 staff members who are located within the broader Student Enrichment Directorate.

The role requires the candidate to work unsociable hours along with pre-arranged weekends.  There is also a requirement for the candidate to travel outside of Durham overnight to deliver elements of the programme.

Working at Durham   
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:  
•    27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year. 
•    No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. 
•    Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. 
•    On site nursery is available and access to holiday camps for children aged 5-16 throughout the year. 
•    Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). 
•    There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University.  All staff have dedicated annual time to concentrate on their personal development opportunities.  
•    The opportunity to take part in staff volunteering activities to make a difference in the local community 
•    Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.  
•    We offer generous pension schemes.  


Durham University is committed to equality, diversity and inclusion

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.   As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI. 
We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.

What you need to demonstrate when you apply/Person Specification  
When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role.  Further information about the role and responsibilities is at the end of this job description.  Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered.    
Your application should cover the following criteria:  

Essential Criteria


  • Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience working withing Learning and development in a professional or academic setting.
  • Excellent oral and written communication skills and the ability to develop effective working relationships with key stakeholders and influential partners.
  • Experience in training/ teaching and creation of content for workshops and presentations.
  • Ability to effectively network and exchange advice and information for development purposes
  • Experience in event management.
  • Experience of implementing policies and procedures.
  • Experience of managing people or a line management qualification.
  • Ability to contribute to planning at operational level with reference in handling and processing assessment data, and the day to day managing and reporting on planning and managing expenditure according to the budgets set for each programme.
  • Skills/Abilities/Knowledge
    9.    Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally.
    10.    Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, business systems, social media platforms and virtual classrooms.
    11.    Committed to continuing professional development.
    12.    Ability to plan and organise events and activities involving the service.
    13.    Ability to solve problems as part of a team and decide on and plan appropriate solutions.
    11.    Ability to participate in networks to share and discuss good practice and exchange information.

    Desirable Criteria

    1.     Experience of devising and initiating higher education programmes.

    2.     Experience of facilitating student mentoring programmes.

    3.     Experience of supervising or advising students.


    How to apply 
    To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above.  Where there are desirable criteria we would also urge you to provide any relevant evidence.  Please don’t forget to check if there is any weighted criteria (see above). 
    While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.   
    Submitting your application  
    We prefer to receive applications online.  We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails  
    What you are required to submit: 
    •    A CV  
    •    A covering letter or statement which shows examples of how you meet all of the criteria within the Person Specification   

    Contact details  

    If you would like to have a chat or ask any questions about the role, the Senior Manager Leadership and Laidlaw would be happy to speak to you. [email protected] 


    Service Delivery

    • Show a commitment to equality, diversity and inclusion and the University’s values.
    • Ensure that any procedures and expectations that apply throughout the University are reflected in all aspects of the service provided by the team and adapt ways of working where this is not evident.
    • Provide specialist advice and resolve problems relating to the services you are responsible  for example providing support and advice to mentors and mentees on the programme, with particular reference to safe-guarding and reputational risk.
    • Use your experience and problem-solving skills to investigate and resolve issues relevant to your role such as [evaluating the contents and participation in the programme to foster sustained engagement and clear outputs. And make recommendations based on your findings.
    • Manage, maintain and monitor designated equipment, facilities, and systems to ensure safety, security and compliance.
    • Provide the best possible service to staff, students and others who you work with by reviewing and making suggestions to improve the service.
    • Collect and record data and information (such as customer feedback) accurately to provide reports to senior colleagues.
    • Implement any changes or processes to ensure the accuracy and integrity of data and information.


    Planning and Organisation
    •    Plan and organise operational activities carried out by the Leadership Framework which you are responsible for.
    •    Manage budgets and expenditure including buying (and returning) goods and services and provide related advice and guidance to other staff.


    Team Development
    •    Supervise team members and manage any other people/resources that are assigned to you and provide an initial response to any related HR issues.
    •    Explain systems and procedures to induct new starters into the team and provide specialist advice and guidance including any training (including customer service excellence) .
    •    Contribute to performance review processes by providing feedback on individual and team objectives and expectations and considering any development needs.


    •    Develop and improve services by taking part in meetings, working groups and committees.
    •    Create good working relationships, including internal and external networks which allow you to increase your knowledge and skills, while swapping information with peers.
    •    Build relationships with external partners, alumni mentors and trainers, internal stakeholders to share good practice, exchange information and work together on joint initiatives.

    •    Any other reasonable duties.

    Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices – Durham University  which provides information on the collation, storing and use of data.   

    When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

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