Learning and Teaching Coordinator

Learning and Teaching Coordinator

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Post Details

*2 Positions Available*

Full time
Open ended

The closing date for applications is midnight on Sunday 06 August 2023.

There is an expectation that work will be undertaken in the UK.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

As the Learning and Teaching Coordinator you will be responsible for delivering a range of activities relating to the administration of academic programmes and other faculty activities.

You will coordinate and supervise tasks within your team, adopting a continuous improvement approach, and ensure that systems, processes and procedures are customer focused.

A good team player, you will be process driven, can demonstrate organisational proficiency, can prioritise a range of tasks in an agile and dynamic workplace, and be able to communicate at different levels.

This post is ideally suited to a candidate with a creative and positive attitude with a commitment to providing a high-quality service to academic staff, students, and other key internal and external stakeholders and an interest in supporting the student community.

Informal enquiries should be made to –

Elizabeth Robertson, Faculty Manager, Faculty of Arts and Humanities

email: e.r.robertson@stir.ac.uk

Or

Francesca Menoni, Operations Manager, Faculty of Social Sciences

email: francesca.menoni@stir.ac.uk

Description of Duties

Experiences

• Provide administrative support across a range of academic programmes and activities
• Delivery of an efficient and effective service and experience to staff and students
• Coordinate the delivery of faculty teaching and examination activities
• Support committees, working groups and other meetings, as required
• Support preparations for internal external quality assurance purposes
• Support assigned financial tasks
• Building and maintaining relationships with colleagues and external stakeholders, sharing good practice and enable smooth running of your areas of responsibility

Skills

Here are the common skill areas you are likely to use in this role:

Communication:

• Communicating verbally and in writing
• Listening actively

Organisation and business planning:

• Coordinating and delivering work priorities
• Responding to customer requirements

Data Analysis:

• Organising information
• Overseeing records management

Digital:

• Utilising software to enable delivery

Interpersonal:

• Delivering customer service
• Managing customer expectations
• Collaborating and working as a team
• Building and maintaining good relationships

Judgement:

• Interpreting available information
• Identifying and resolving problems

Please see full job description for more details.

Essential Criteria

Qualifications

• Educated to a minimum of HND level, or equivalent professional experience

Knowledge & Experience

• Proven experience working in a busy, customer focused administrative environment
• Experience of using a range of relevant IT packages, particularly Microsoft Office applications, with particular experience in Excel
• Experience of managing sensitive/confidential issues with tact and diplomacy
• Knowledge of data protection and equality legislation and an appreciation of the potential impact of this legislation on the duties of the role

Skills & Attributes

• Excellent organisational and time management skills and ability to prioritise a demanding workload under pressure, while maintaining high standards of quality and accuracy
• Creative and positive attitude with a commitment to providing a high-quality service
• Ability to work as part of a team to achieve goals while also being capable of independent working and using individual initiative
• Excellent written and oral communication skills and ability to communicate effectively with individuals from a wide range of backgrounds and cultures
• Demonstrable ability to exercise sound judgement, identify problems and propose and implement solutions
• Ability to foster good relationships, using tact and diplomacy when required

Desirable Criteria

Knowledge & Experience

• Previous experience of working in Higher or Further Education and/or up-to-date knowledge of issues relating to the student lifecycle and experience
• Experience of working with complex (preferably student) administration systems (e.g. SITS, CMIS, Blackboard etc.)
• Experience of preparing agendas, writing minutes and taking follow up action
• Experience of continuous improvement methodologies

Skills & Attributes

• Ability to delegate work and to direct and manage staff resource
• Ability to interpret policies and procedures and offer high-quality advice to colleagues
• Highly developed IT skills including knowledge and experience of the Microsoft Office suite, particularly Excel; maintaining records in and reporting from databases; and using web-based
  applications

About Us

Part of the Student, Academic, and Corporate Services (SACS) Directorate, Student and Faculty Operations (SFO) has a remit to design, lead and deliver an informed, effective, and integrated professional service for the five faculties, which in turn will benefit both the staff and student experience. SFO delivery ranges from strategic level support and resource planning and management for Deans, to the breadth and depth of the administration and technical service of learning, teaching and research in faculties, and the fluent management of the Student Administration lifecycle from enrolment to graduation.

The Faculty of Arts and Humanities encompasses four multidisciplinary divisions: Communications, Media and Culture; History, Heritage and Politics; Literature and Languages, and Law and Philosophy. The University’s largest faculty has earned a reputation for delivering some of the most highly-rated Arts and Humanities courses in the country. With a focus on innovation, exploration and creativity, you’ll be part of a vibrant environment defined by world-class teaching and research. Staff thrive in a dynamic culture where collaboration is key, international links abound and the desire to make a meaningful contribution to society is always at the forefront of our minds. Full information about the Faculty can be found here:

www.stir.ac.uk/about/faculties/arts-humanities/

The Faculty of Social Sciences (FSS) is an integrated multi-disciplinary team of academic and professional support staff with research and teaching interests in sociology, social policy, criminology, education, housing studies, social work and dementia. Working collaboratively with students, staff and stakeholders, the Faculty provide high quality undergraduate and postgraduate education, as well as professional development in all these areas through our interdisciplinary links across the University and beyond. We have a sustained successful research record and in the 2014 Research Excellence Framework, 80% of our research was assessed as internationally excellent or world leading, with the top 23% of our work judged as world leading across two units of assessment, Education, and Social Work and Social Policy.  In addition to teaching, social scientific research is undertaken in the Faculty under the following headings: Crime and Justice; Child Welfare and Protection; Curriculum and Pedagogy; Dementia and Social Gerontology; Educational Studies; Public Services and Governance; and Social Surveys and Social Statistics. Full information about the Faculty can be found here:

www.stir.ac.uk/social-sciences/

The University

The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland’s University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University’s sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

The University has twice been recognised with a Queen’s Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership.

www.stir.ac.uk @stiruni

Available documents

• Grade 5 Learning and Teaching Coordinator Job Description (002).docx

Job number

FAC01793

Contract Type

Open Ended

Closing date

06-Aug-2023

Location:

Stirling Campus

Grade

Grade5 £24,715-£27,396 p.a.

Faculty/Service

Faculty of Arts and Humanities

Post Details

*2 Positions Available*

Full time
Open ended

The closing date for applications is midnight on Sunday 06 August 2023.

There is an expectation that work will be undertaken in the UK.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

As the Learning and Teaching Coordinator you will be responsible for delivering a range of activities relating to the administration of academic programmes and other faculty activities.

You will coordinate and supervise tasks within your team, adopting a continuous improvement approach, and ensure that systems, processes and procedures are customer focused.

A good team player, you will be process driven, can demonstrate organisational proficiency, can prioritise a range of tasks in an agile and dynamic workplace, and be able to communicate at different levels.

This post is ideally suited to a candidate with a creative and positive attitude with a commitment to providing a high-quality service to academic staff, students, and other key internal and external stakeholders and an interest in supporting the student community.

Informal enquiries should be made to –

Elizabeth Robertson, Faculty Manager, Faculty of Arts and Humanities

email: e.r.robertson@stir.ac.uk

Or

Francesca Menoni, Operations Manager, Faculty of Social Sciences

email: francesca.menoni@stir.ac.uk

Description of Duties

Experiences

• Provide administrative support across a range of academic programmes and activities
• Delivery of an efficient and effective service and experience to staff and students
• Coordinate the delivery of faculty teaching and examination activities
• Support committees, working groups and other meetings, as required
• Support preparations for internal external quality assurance purposes
• Support assigned financial tasks
• Building and maintaining relationships with colleagues and external stakeholders, sharing good practice and enable smooth running of your areas of responsibility

Skills

Here are the common skill areas you are likely to use in this role:

Communication:

• Communicating verbally and in writing
• Listening actively

Organisation and business planning:

• Coordinating and delivering work priorities
• Responding to customer requirements

Data Analysis:

• Organising information
• Overseeing records management

Digital:

• Utilising software to enable delivery

Interpersonal:

• Delivering customer service
• Managing customer expectations
• Collaborating and working as a team
• Building and maintaining good relationships

Judgement:

• Interpreting available information
• Identifying and resolving problems

Please see full job description for more details.

Essential Criteria

Qualifications

• Educated to a minimum of HND level, or equivalent professional experience

Knowledge & Experience

• Proven experience working in a busy, customer focused administrative environment
• Experience of using a range of relevant IT packages, particularly Microsoft Office applications, with particular experience in Excel
• Experience of managing sensitive/confidential issues with tact and diplomacy
• Knowledge of data protection and equality legislation and an appreciation of the potential impact of this legislation on the duties of the role

Skills & Attributes

• Excellent organisational and time management skills and ability to prioritise a demanding workload under pressure, while maintaining high standards of quality and accuracy
• Creative and positive attitude with a commitment to providing a high-quality service
• Ability to work as part of a team to achieve goals while also being capable of independent working and using individual initiative
• Excellent written and oral communication skills and ability to communicate effectively with individuals from a wide range of backgrounds and cultures
• Demonstrable ability to exercise sound judgement, identify problems and propose and implement solutions
• Ability to foster good relationships, using tact and diplomacy when required

Desirable Criteria

Knowledge & Experience

• Previous experience of working in Higher or Further Education and/or up-to-date knowledge of issues relating to the student lifecycle and experience
• Experience of working with complex (preferably student) administration systems (e.g. SITS, CMIS, Blackboard etc.)
• Experience of preparing agendas, writing minutes and taking follow up action
• Experience of continuous improvement methodologies

Skills & Attributes

• Ability to delegate work and to direct and manage staff resource
• Ability to interpret policies and procedures and offer high-quality advice to colleagues
• Highly developed IT skills including knowledge and experience of the Microsoft Office suite, particularly Excel; maintaining records in and reporting from databases; and using web-based
  applications

About Us

Part of the Student, Academic, and Corporate Services (SACS) Directorate, Student and Faculty Operations (SFO) has a remit to design, lead and deliver an informed, effective, and integrated professional service for the five faculties, which in turn will benefit both the staff and student experience. SFO delivery ranges from strategic level support and resource planning and management for Deans, to the breadth and depth of the administration and technical service of learning, teaching and research in faculties, and the fluent management of the Student Administration lifecycle from enrolment to graduation.

The Faculty of Arts and Humanities encompasses four multidisciplinary divisions: Communications, Media and Culture; History, Heritage and Politics; Literature and Languages, and Law and Philosophy. The University’s largest faculty has earned a reputation for delivering some of the most highly-rated Arts and Humanities courses in the country. With a focus on innovation, exploration and creativity, you’ll be part of a vibrant environment defined by world-class teaching and research. Staff thrive in a dynamic culture where collaboration is key, international links abound and the desire to make a meaningful contribution to society is always at the forefront of our minds. Full information about the Faculty can be found here:

www.stir.ac.uk/about/faculties/arts-humanities/

The Faculty of Social Sciences (FSS) is an integrated multi-disciplinary team of academic and professional support staff with research and teaching interests in sociology, social policy, criminology, education, housing studies, social work and dementia. Working collaboratively with students, staff and stakeholders, the Faculty provide high quality undergraduate and postgraduate education, as well as professional development in all these areas through our interdisciplinary links across the University and beyond. We have a sustained successful research record and in the 2014 Research Excellence Framework, 80% of our research was assessed as internationally excellent or world leading, with the top 23% of our work judged as world leading across two units of assessment, Education, and Social Work and Social Policy.  In addition to teaching, social scientific research is undertaken in the Faculty under the following headings: Crime and Justice; Child Welfare and Protection; Curriculum and Pedagogy; Dementia and Social Gerontology; Educational Studies; Public Services and Governance; and Social Surveys and Social Statistics. Full information about the Faculty can be found here:

www.stir.ac.uk/social-sciences/

The University

The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland’s University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University’s sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

The University has twice been recognised with a Queen’s Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership.

www.stir.ac.uk @stiruni

Available documents

• Grade 5 Learning and Teaching Coordinator Job Description (002).docx

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