Learning, Development and Wellbeing Officer

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Learning, Development, and Wellbeing Officer supports the Associate Director of Learning, Development, and Wellbeing in administering and organizing training programs and wellbeing initiatives. This role ensures the smooth execution of learning activities, manages communication, and maintains accurate records to support the department’s objectives, ensuring that the team’s established processes and procedures are carried out in full and against our agreed delivery standards and in line with the annual workplan.

This role reports to the Associate Director of Learning, Development and Wellbeing.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following skills:

• Administrative Skills: Strong organizational skills to manage training logistics and administrative tasks.
• Communication Skills: Effective written and verbal communication skills for designing communications and liaising with stakeholders.
• Technical Skills: Proficiency in Microsoft Office applications and familiarity with learning management systems.
• Problem-solving Skills: Ability to identify and address issues promptly and efficiently.
• Collaboration Skills: Proven ability to work effectively with internal and external stakeholders.

To perform this role, it is essential that you have the following experience:

• Relevant experience in an administrative or coordination role, preferably in learning and development or HR.
• Experience managing logistics for training programs and events.
• Familiarity with learning management systems and e-learning platforms.
• Experience working in a fast-paced, dynamic environment.

Formal Education/qualification:

Educated to A level, T level, Level 3 BTEC, advanced apprenticeship, baccalaureate diploma, access to higher education diploma, Highers or equivalent.

• Relevant certifications such as Certificate in Learning and Development Practice (CLDP) or similar are beneficial.

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.

For this role, we’re looking for an individual who is:

• Detail-oriented: Strong attention to detail to ensure accuracy in administrative tasks and data management.
• Proactive: Demonstrates initiative and the ability to manage multiple tasks effectively.
• Adaptable: Flexible in responding to changing priorities and organizational needs.
• Empathetic: Understanding and supporting the wellbeing needs of employees.
• Collaborative: Works well within a team and contributes to a positive working environment.

Please click here to view the job framework

Location: London Support Office (hybrid working) or where any MSI country programme operates.

Part-time: 7 hours (1 day equivalent per week). These hours have the potential to increase to 14 hours (2 days equivalent per week) in 2025 (budget dependant).

Contract type: Permanent

Salary: £29,200 per annum full time equivalent, this will be pro rated for 1 day per week. Discretionary bonus + benefits. The advertised salary is for UK based candidates, for all other locations, the salary will be banded within the national context.

Salary band: BG 6

Closing date: 23rd August 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.