Legal Clinic Administrator

King's College London

Job description

We are now seeking to employ a Legal Clinic Administrator to help with the day to day administration of  the Dickson Poon School of Law’s award winning Legal Clinic, King’s Legal Clinic.  They will work under the Legal Clinic Manager and be expected to provide administrative support in a varied and demanding environment.

A key function will be the day-to-day administration and promotion of the Legal Clinic .  This will include working with students to deal with  initial client enquiries in a range of clinics,  booking appointments, supporting students in the organisation of client interviews and management of case files, managing the administration of the office in accordance with  the Clinic’s policies and procedures and liaising with members of the public, the legal profession and voluntary organisations.

The role holder must have excellent organisational, IT, and communication skills and an ability to relate to and work with a diverse range of students, partner organisations and clients.

The position is likely to be of particular interest to either:-

  • an experienced legal administrator/legal secretary with an interest in access to justice and higher education;
  • or a well-organised, proactive graduate with good academic qualifications  and some experience of working in a legal environment and/or Higher Education with an interest in access to justice.

The Dickson Poon School of Law embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.

This post will be offered on an indefinite contract

This is a part time post – 50% full time equivalent/17.5 hours per week

Key responsibilities

  • Supporting the smooth running of the day-to-day operations of the Legal Clinic.
  • Providing administrative support to the Clinic Director and Supervising Solicitors,  including arranging and servicing meetings.
  • Be part of the Legal Clinic administrative team providing support for client and student enquiries, booking client appointments, managing and maintaining the digital case management system including data input, procedural training and supporting students and Clinic partners.
  • First point of contact for all general enquiries.
  • To oversee day and some evening clinics and provide support and IT assistance to students, partners, and Clinic staff.
  • Assist in planning, organisation and promotion of Clinic events and activities.
  • Liaise with others to ensure data management systems are maintained and in line with faculty processes ensuring easy access and GDPR compliance
  • Collating, maintaining, and updating of data and information for regular reporting, including budgets, reports and proposal documents
  • Carry out the day-to-day financial administration and processing as necessary including procurement, processing of expenses claims, invoicing etc. in line with KCL and Faculty financial processes and procedures
  • Handle confidential information with appropriate care.
  • In all of the above roles, the role-holder will be expected to work closely with the School’s wider professional services team.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Skills, knowledge, and experience 

Essential criteria

1.      First degree or equivalent, relevant experience 

2.      Demonstrable knowledge and understanding of the English legal system, data protection requirements  and professional standards applicable to legal service providers  

3.      Excellent written and verbal communication skills, including the ability to draft correspondence and documents with a high level of accuracy for diverse audiences 

4.      Excellent administrative support skills 

5.      Excellent IT skills including Microsoft Office, Microsoft Teams ,   

Excel and knowledge of  how to operate a legal case management system.   

6.      Previous employment or experience in a law firm, legal advice or information service provider, charity, non-governmental organisation, government department, or Higher Education, or in a role that involves frequent contact with members of the public in relation to legal issues. 

7.      Ability to work independently and proactively  

8.      Ability to balance competing priorities under pressure of deadlines and workload 

9.      The ability to communicate and work  with individuals at all levels, including the Clinic’s partner and service users, from a wide range of backgrounds,  from vulnerable and  diverse communities where English is a second language  

10.    A high level of tact and discretion and able to keep information confidential 

11.    The ability to work collaboratively in a team  

12.    Willingness to be flexible and take on wide variety of tasks 

Desirable criteria

1.     Law Degree or Degree and demonstrable interest in/ experience of the provision of legal services related to social justice issues 

2.     Experience (including volunteer experience) of management or administration or other support of community projects at local, national or international level. 

3.     Knowledge of and skill in composing and managing web content and/or organisational social media account 

The successful candidate will be expected to work on campus. 

The interview will take  place in person at the Strand Campus the week commencing  the 10 July 2023.  

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