Local Retrofit Co-ordination Officer x2

Local Retrofit Co-ordination Officer:

• Sheffield Hub – R70
• Blackburn, Burnley or Hyndburn Hub – R74

Location: Sheffield and Blackburn, Burnley or Hyndburn
Two-year Fixed Term Contract
Full time – 37 hours per week

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to
improve and promote energy efficiency brings social, environmental, housing and employment
benefits. We believe everyone should be able to afford to keep their homes warm and safe,
however, low incomes, high energy bills and poor energy efficiency currently deny this to
millions of households across the UK. Never has this been more important than
today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our
expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career
with a not-for-profit organisation that is proud to make a genuine difference to people’s lives
each and every day.

The role

National Energy Action (NEA) has recently secured funding to develop a new pilot project that
aims to help local people reduce their heating bills, create healthier homes, and be ready for
the transition to net zero. Over two years, a local retrofit hub will be established in three
different locations, each with two members of staff who will help build trust, provide guidance
and support, harness opportunities, and empower local people to achieve and benefit from
change. The key will be to work at the heart of the community to encourage / support / enable
householders to take up existing grants for energy efficiency measures but in addition,
practical (funded) assistance will be available to enable retrofit works and to offer
additional non-funded support as necessary.

The Local Retrofit Co-ordination Officers will be one of two staff based in, and working to
establish, a new local retrofit hub in Sheffield and in either Blackburn, Burnley or Hyndburn (exact location TBC). We are also recruiting for Local Retrofit Support Officers in the same locations. The Local Retrofit Co-ordination Officers will carry out development work to understand the make-up of the local area, the housing stock,
existing networks and strategies and to identify gaps in provision. They will be responsible
for identifying opportunities for significant schemes such as ECO to be implemented on a larger
scale and to build partnerships with organisations working locally where they can add to the
retrofit experience. Through the action taking place in the community, the Local Retrofit
Co-ordination Officers will build local capacity with installers and supply chains to deliver
energy retrofit measures in a supportive environment. They will also co-ordinate or deliver
advice and events in the community to householders and/or others to raise awareness of retrofit
practice and technologies as well as to inform and de-mystify. Impeccable customer service will
be at the heart of all community engagement.

The Local Retrofit Co-ordination Officers will work alongside other NEA departments to share
experiences and learnings and to assist with the progression of other elements of the project.
They will be expected to identify local/regional funding opportunities and assist NEA’s
Fundraising and Partnerships team to produce proposals where applicable.

NEA’s Local Retrofit Co-ordination Officer role sits in the Directorate of Homes and will
report to the Community Retrofit Project Manager.

What you will need to succeed

Local Retrofit Co-ordination Officers will have experience working in energy retrofit,
community development and regeneration or housing sectors. They will also be an excellent
communicator with experience and understanding of how to effectively address the energy needs
of low income, vulnerable or disadvantaged householders – with the desire to make a positive
difference to people’s lives.

The job description provides a list of the duties of the post and the person specification
provides the list of essential and desirable criteria.

Post holders must be resident within the UK and be able to provide their Right to Work
in the UK. 

We are offering:

• £32,641 to £37,304 per annum (Scale SO1 – SO2, Points 23 – 28). New appointments will
  usually begin at the starting point of the scale.
• 11½% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our
  offices close; plus, all public holidays per annum for full time staff, pro-rata for part time
  staff.
• Flexible working arrangements.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

For an informal chat about this vacancy please contact NEA’s Director of Homes, Colin Timmins
on 07355 091268 or Lorraine Donaldson on 07714 294025.

The closing date for applications is 12 noon on Monday 22 July
2024. Interviews will be held in the two weeks commencing 29 July
2024. Full details of these posts and an application form are available on our
website.