Management Information System (MIS) and Digitisation Consultant, Maseru, Lesotho (120 days to be spread over 9 months )

UNICEF works in among the world’s hardest locations, to succeed in the world’s most deprived youngsters. To avoid wasting their lives. To defend their rights. To assist them fulfill their potential. 

Throughout 190 nations and territories, we work for each youngster, in every single place, daily, to construct a greater world for everybody. 

And we by no means hand over. 

For each youngster, help

The Ministry of Gender, Youth and Social Improvement (MoGYSD) with the monetary help of European Union (EU) and technical help of UNICEF developed a Administration Info System (MIS) to handle its social help programmes. MIS was developed in November 2014 and accomplished in January 2016. The system is web-based and runs on a Microsoft platform. It really works along side a cellular utility that was developed to facilitate well timed knowledge assortment and entry. The system was customized made to satisfy the MoGYSD necessities for knowledge assortment and programme help. This method particularly helps assortment and storage of focusing on knowledge via digital strategies and has modules for administration built-in social security nets such because the Lesotho Baby Grants Programme (CGP), Orphans and Susceptible Kids (OVC) Bursary, and Public Help (PA) programmes.

Digital applied sciences play an essential position in facilitating well timed availability and high quality of knowledge for higher providers provision. In Lesotho, digital transformation is more and more making high quality knowledge extra available. The nation has prioritised this and is on a journey to sturdy digital techniques as platforms for service supply and digital knowledge techniques for determination help. UNICEF Social Coverage Part has and continues to offer help to the Lesotho Authorities’s Division of Social Improvement to strengthen the social safety registry, the Nationwide Info System for Social Help (NISSA) and its administration info system, the Administration Info System for Social Help (MISSA).

This consultancy will immediately contribute to Key Motion 883/001/003 which goals at offering technical and monetary help to MoGYSD to strengthen its capability to steer, handle, implement and supply mechanisms of social help programmes.

How are you going to make a distinction? 

PURPOSE OF THE ASSIGNMENT

1. Assist Overview and Finalization of Phrases of Reference (TOR) for System Enhancement: the advisor will collaborate with the IT Crew of the Division of Social Improvement and UNICEF Social Coverage employees. Their purpose is to outline and make clear the precise system necessities for the Nationwide Info System for Social Help (NISSA) and the Administration Info System for Social Help (MISSA). This can contain a meticulous overview and refinement of the preliminary draft Phrases of Reference (TOR) for the evaluation, upgrading, and upkeep of those techniques. Moreover, the advisor will draft and finalize a complete TOR for the Civil Registry and Important Statistics (CRVS) system enhancements.
2. Assist the Recruitment of Consultants for Methods Enchancment: the advisor will actively interact with the LCO Provide and HR Models to make sure well timed commercial of the consultancy assignments associated to the enhancement of NISSA, MISSA and CRVS Methods. They’ll take a lead position in reviewing advisor submissions and actively take part within the choice course of. Furthermore, they may play an important position in supporting a clean on-boarding course of for the consultants chosen for these enhancement initiatives.
3. Present Knowledgeable Recommendation and Steerage for Efficient Execution and High quality Deliverables: the advisor will act as a priceless supply of experience and steerage for the Chief of Social Coverage, providing well timed and significant suggestions. They’ll help the Social Coverage Part in managing and supervising the recruited consultants. Moreover, they may actively interact in conducting common mission replace and progress overview conferences, involving related stakeholders. Their goal is to make sure profitable mission supply via their knowledgeable recommendation, steerage, and high quality assurance within the overview of advisor deliverables.
4. Present Primary IT Coaching to Improve Venture Administration and Oversight: The advisor will collaborate with the Social Coverage and BEADS Sections of UNICEF to design and implement a versatile coaching plan. This plan goals to handle capability wants and gaps associated to IT inside the groups. The advisor will execute the coaching plan and conduct ad-hoc capability constructing and expertise switch actions as requested, finally enhancing efficient mission administration and oversight of IT initiatives inside the group.
5. Any Different Associated Duties: This activity includes being versatile and conscious of further duties as required by the Social Coverage Specialist or the Chief of Social Coverage. The advisor might be able to carry out associated duties to make sure the profitable execution of the mission and alignment with organizational objectives and goals.

SCOPE OF WORK

This consultancy performs an important position in immediately supporting and contributing to Key Motion 883/001/003 of the Rolling Work Plan (RAWP). The target of this key motion is to offer technical and monetary help to the Ministry of Gender, Youth and Social Improvement (MoGYSD). Particularly, it goals to boost MoGYSD’s capability to successfully lead, handle, and implement social help applications. By specializing in the development of crucial IT techniques integral to social safety and youngster safety, this consultancy aligns with the goals of Key Motion 883/001/003, making certain the empowerment and effectivity of MoGYSD in executing important social help initiatives.

The important thing actions inside this project embrace for every objective:

1.       To know the wants of the Administration Info System customers and necessities, the advisor will:

1.1   Conduct a desk overview of the prevailing Administration Info System documentation, and social

help programme processes and procedures

1.2   Overview present NISSA/MISSA system structure, design capabilities, gaps and challenges.

1.3   Conduct session conferences with the Ministry IT crew and customers to collect necessities for system upgrading and/or enhancements.

 

2.     Put together a top level view of how the mission might be carried out 

2.1   In session with the Ministries of MoGYSD and Dwelling Affairs, develop practical specs for the MISSA and CRVS techniques and the applying instruments.

2.2   Develop a highway map detailing how and when the processes might be carried out all through the phases till closure.

 

3.       Assist overview and finalisation of Phrases of Reference (TOR) for the recruitment of consultants for the evaluation, upgrading and upkeep of the NISSA, MISSA, and CRVS techniques.

3.1   Overview and finalize draft ToR for techniques evaluation, upgrading and upkeep of NISSA and MISSA and digital utility for knowledge assortment.

3.2   Draft and finalize a ToR for a advisor for the evaluation and enhancements of the CRVS system.

 

4.       Present technical help throughout procurement of consultants for the NISSA and MISSA, CRVS Methods upgrading/redesign and upkeep.

4.1   Work with UNICEF Lesotho Nation Workplace Provide and HR Models on well timed promoting of the consultancy assignments.

4.2   Assist the overview of submissions/purposes and the choice course of.

4.3   Assist the onboarding strategy of the recruited consultants.

 

5         Oversee the event of the techniques and digital purposes based mostly on the findings and supply well timed knowledgeable recommendation and steerage all through the method.

5.1   Assist Social Coverage and BEADS Sections with the administration and supervision of the recruited consultants.

5.2 Assist conducting of normal mission(s) updates and progress overview conferences involving the advisor(s), Division of Social Improvement, Dwelling Affairs and UNICEF Social Coverage and BEADS groups.

1.3   Present experience and steerage to Division of Social Improvement, Dwelling Affairs and UNICEF Social Coverage and BEADS Sections to make sure profitable mission(s) supply.

 

6. Present high quality assurance on all of the Institutional Contractor(s) deliverables

6.1 Present experience and steerage to Division of Social Improvement, Dwelling Affairs and UNICEF Social Coverage and BEADS Sections to make sure profitable mission(s) supply.

6.2 Develop a high quality assurance plan with requirements and instruments.

6.3 Overview all of the institutional contractor(s) deliverables utilizing the related instruments all through the phases of growth, testing, piloting, approval, handover, mentorship help and many others.

6.4 Embrace high quality assurance part reporting within the progress experiences.

6.5 Present experience and help to Division of Social Improvement, Dwelling Affairs and UNICEF Social Coverage and BEADS Sections in high quality assurance and the overview of deliverables of consultants.

7. Present primary IT coaching to UNICEF Social Coverage and BEADS Groups to offer efficient mission administration and oversight to IT initiatives.

7.1 In liaison with Social Coverage and BEADS Part Groups, put together a versatile coaching plan to handle capability wants and gaps.

7.2   Execute the coaching plan and different ad-hoc capability constructing and expertise transfers actions as could also be requested on occasion.

The problems to be addressed contain clarifying system necessities, reviewing and finalizing TORs, supporting advisor(s) recruitment, making certain efficient mission administration, and enhancing IT capacities inside the groups. The boundaries of this project lie inside the outlined duties, duties, and goals outlined within the project description. Any duties past the required scope would require additional dialogue and settlement.

The advisor will liaise carefully with the IT Crew of the Division of Social Improvement, Dwelling Affairs and UNICEF Social Coverage and BEADS employees. The work relationship will contain collaboration with varied stakeholders, together with the LCO Provide and HR Models for advisor recruitment. The advisor’s major accountability is to offer technical experience and steerage for the profitable execution of the mission(s).

All experiences to be submitted electronically in English, adhering to outlined content material and formatting pointers, and despatched to designated recipients and should be permitted earlier than every cost an in depth construction for every deliverable should be agreed prematurely with the contract supervisor.

WORK ASSIGNMENT OVERVIEW

Duties	Deliverable/output	Timeline/deadline	Estimated price range
To know the wants of the Administration Info System customers and necessities, the advisor will	Authorised inception report detailing project method, methodology, and workplan The inception report must also embrace: Desk overview and evaluation of the MIS platforms that embrace NISSA/MISSA, and CRVS designs, capabilities, gaps, challenges and suggestions. The frequency of the direct interplay with MoGYSD, Dwelling Affairs and UNICEF to be included within the permitted inception report	March 31	15%
Put together a top level view of how the mission might be carried out	Report on practical necessities of the upgraded MIS; price efficient digital purposes for NISSA knowledge assortment and CRVS (delivery registration) A roadmap detailing how and when the totally different phases (Mobilisation and recruitment; Design of the system; Prototype and Testing; Piloting; Approval, Handover and Mentorship Assist) of the mission might be carried out	April 30	15%
Assist overview and finalization of Phrases of Reference (TOR) for the recruitment of consultants for the evaluation upgrading and upkeep of the NISSA, MISSA, and CRVS.	Authorised ToRs: A Complete ToR with a set of technical specs for NISSA/MISSA upgrading and growth of cost-effective digital knowledge assortment utility ToR for growth of digital delivery registration utility linked to CRVS	Might 30	15%
Present technical help throughout procurement of consultants for the evaluation of the NISSA and MISSA, CRVS Methods upgrading/redesign and upkeep.	Pre-Bid assembly report   Technical choice report   Inception Mission Steerage and Institutional Contractor Onboarding report	July 20   July 20     August 15	10%
Oversee the event of the MIS and digital purposes based mostly on the findings and supply well timed knowledgeable recommendation and steerage all through the method	Progress experiences on Institutional Contractor Deliverables.   Minutes of the oversight technical committee and important conferences	August – October	20%
Present high quality assurance on all of the Institutional Contractor deliverables	High quality Assurance Plan with Requirements and instruments   Reviewed Institutional Contractor(s) deliverables based mostly on the requirements and instruments	Might 15     August – October	0
Present primary IT coaching to Social Coverage and BEADS Groups to offer efficient mission administration and oversight to IT initiatives	Organise information session for the LCO to help high quality assurance sooner or later	November 20	0
Put together a closing report detailing achievements, gaps, suggestions	Last Report with annexes	December 10	25%

To qualify as an advocate for each youngster you should have… 

Enter disciplines:

Grasp’s Diploma in Info Know-how, Software program Engineering, Laptop Science, or a related computers-related discipline

Related work expertise required (in years):

• Minimal of seven years intensive expertise in Info System Administration and Software program growth
• Expertise with conducting evaluation research associated to software program growth •
• Expertise in planning, designing and implementing social money switch administration info techniques and determination help instruments.
• Sturdy data of networking, cybersecurity and inventive database expertise
• Sturdy expertise in evaluation, crucial pondering, downside fixing and reporting
• Potential to work with a crew in addition to independently in a multi-cultural surroundings.

Specialised expertise and/or coaching if wanted:

• Skilled high quality assurance or JEE certification or software program growth certification is an asset.
• Related skilled expertise in software program growth and upkeep with expertise in CentOS Linux, Python, Postgres, Database administration, Java Enterprise Version, RESTful Internet Providers, and Enterprise Intelligence instruments.

For each Baby, you reveal… 

UNICEF’s values of Care, Respect, Integrity, Belief, Accountability, and Sustainability (CRITAS). 

 To view our competency framework, please go to  here. 

 UNICEF is right here to serve the world’s most deprived youngsters and our international workforce should replicate the range of these youngsters. The UNICEF family is committed to include everyone, no matter their race/ethnicity, age, incapacity, gender id, sexual orientation, faith, nationality, socio-economic background, or every other private attribute.

“UNICEF has a zero-tolerance coverage on sexual exploitation and abuse, and on any type of harassment, together with sexual harassment, and discrimination. All chosen candidates will, due to this fact, endure rigorous reference and background checks.”

UNICEF provides reasonable accommodation for consultants with disabilities. This will likely embrace, for instance, accessible software program, journey help for missions or private attendants. We encourage you to reveal your incapacity throughout your utility in case you want cheap lodging throughout the choice course of and afterwards in your project.

Remarks:  

Solely shortlisted candidates might be contacted and advance to the following stage of the choice course of. 

People engaged below a consultancy or particular person contract is not going to be thought-about “employees members” below the Employees Rules and Guidelines of the United Nations and UNICEF’s insurance policies and procedures, and won’t be entitled to advantages supplied therein (resembling depart entitlements and medical insurance coverage protection). Their situations of service might be ruled by their contract and the Common Circumstances of Contracts for the Providers of Consultants and Particular person Contractors. Consultants and particular person contractors are accountable for figuring out their tax liabilities and for the cost of any taxes and/or duties, in accordance with native or different relevant legal guidelines. 

The chosen candidate is solely accountable to make sure that the visa (relevant) and medical health insurance required to carry out the duties of the contract are legitimate for all the interval of the contract. Chosen candidates are topic to affirmation of fully-vaccinated standing towards SARS-CoV-2 (Covid-19) with a World Well being Group (WHO)-endorsed vaccine, which should be met previous to taking on the project. It doesn’t apply to consultants who will work remotely and will not be anticipated to work on or go to UNICEF premises, programme supply places or immediately work together with communities UNICEF works with, nor to journey to carry out capabilities for UNICEF during their consultancy contracts.