Manager, Mid-Level Giving

International Rescue Committee


The Worldwide Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps folks to outlive and rebuild their lives. At work right this moment in over 50 nations and 28 U.S. cities, we restore security, dignity, and hope to tens of millions who’re uprooted and struggling to endure.

The IRC’s Exterior Relations workforce contains colleagues and groups delivering advertising, fundraising, model stewardship, and communications to help this work. As a part of Exterior Relations, the Mass Markets USA (MMUSA) program is chargeable for elevating $60+ million in unrestricted income yearly within the U.S. market and performs a significant strategic function within the creation of the IRC’s model, consciousness, and help for its advocacy targets.

Reporting to the Affiliate Director, Mid-level Giving, the Supervisor of Mid-level Giving is a brand new alternative aimed toward coordinating and rising our built-in mass advertising program for our mid-level donors, bringing them even nearer to the IRC’s mission. The Mid-level Giving workforce is chargeable for elevating $35+ million yearly by means of a hybrid of built-in mass advertising and high-touch engagement methods.

Job Overview:

The Supervisor of Mid-level Giving will play a significant function in reaching bold income targets from donors who give between $1,000 and $19,999 yearly to the group. This place is chargeable for mission administration and day-to-day operations as they’ll help in coordinating multi-channel advertising and high-touch cultivation and stewardship actions. In an emergency-driven setting, the best candidate will play a key function in serving to the workforce mobilize on all channels (mail, electronic mail, telemarketing, SMS, and paid media) and take a hands-on method to initiatives. We’re in search of a collaborative self-starter with a curious mindset who has a willingness to deal with duties giant and small and the power to interact professionally with a various workforce to make operational enhancements.

Main Obligations:

Marketing campaign Coordination & Execution (30%):

  • Coordinate mid-level direct advertising campaigns throughout channels (mail, electronic mail, telemarketing, SMS, paid media), main scheduling, copy/artwork trafficking, mail plans, information high quality, touchdown pages, and vendor interplay.
  • Assist acknowledgment processes, managing receipts, thank-you calls, and emails for a seamless donor expertise.
  • Help in guaranteeing marketing campaign feasibility, dealing with mission modifications, and contribute to detailed mission plans for progress monitoring.

Donor Communications & Strategic Planning (30%):

  • Handle a junior donor portfolio of 100 donors with a income goal of $150,000, using strikes administration methods for deeper donor engagement.
  • Handle the donor telephone line and electronic mail inboxes and reply to donor inquiries.
  • Contribute to planning discussions and supply insights to evolve packaging, messaging, design, and processes to enhance program effectivity.

Techniques & Processes Assist (20%):

  • Assist well timed information supply to distributors, contemplating audiences, segmentation, and helping with coding and monitoring.
  • Develop and keep documentation for workforce processes, guarantee donor information hygiene in our database, and keep correct mission monitoring on
  • Monitor all mission budgets, invoices, and associated bills.

Vendor Administration (15%):

  • Assist the day-to-day administration of distributors, performing as the primary level of contact for scheduling and manufacturing points.
  • Guarantee well timed deliverables, keep donor information high quality, and take part in conferences for program efficiency evaluate.

Collaboration & Communication (5%):

  • Join with collaborators in any respect ranges to schedule kickoff conferences, mission evaluations, and ongoing mission updates.
  • Guarantee common marketing campaign coordination throughout groups, departments, and exterior companions; talk mission progress to workforce members.

Job Necessities:


  • Bachelor’s diploma in communications, advertising, or equal three years of expertise in direct advertising, philanthropy, or growth. Transferable expertise in different fields can also be thought-about.

Work Expertise:

  • Minimal three years of earlier expertise main and implementing complicated fundraising (or related) mission administration, in addition to enhancing operational processes in a fast-paced workplace setting.
  • Confirmed mission administration expertise – we wish individuals who can carry initiatives from starting to finish, suppose by means of doable obstacles, and proactively search artistic options.
  • Expertise managing relationships and dealing with a number of initiatives, with many companions and distributors, each inside and exterior, in addition to donors.
  • Expertise coordinating with senior leaders and enormous groups in a extremely constructive and collaborative method is important.
  • Wonderful verbal and written communication, copy-editing, and proofreading abilities.
  • Excessive emotional intelligence and the power to attach and talk with a various vary of personalities.
  • Earlier direct advertising and/or omnichannel advertising expertise most popular.
  • Earlier non-profit expertise most popular.
  • CRM expertise required (RaisersEdge, TA, Blackbaud, and many others.); Salesforce and Springboard expertise a plus.
  • Digitally literate with refined laptop abilities, together with Excel, Phrase, and PowerPoint; mission administration instruments expertise most popular.

Demonstrated Expertise and Competencies:

  • Have to be pro-active, self-directed, thorough, and arranged, in addition to work independently in a digital setting. If you’re curious and have artistic approaches to downside fixing, then that is the function for you!
  • Robust social abilities to work together professionally with a number of cross-departmental collaborators and donors.
  • Potential to activity shift and juggle a number of initiatives; have glorious organizational abilities and a focus to accuracy and element.
  • Can-do demeanor with the power to regulate when crucial.
  • Robust analytical abilities and data-driven considering.
  • An distinctive customer support orientation and the power to speak passionately in regards to the IRC’s work and mission.
  • Obsessed with worldwide reduction points; embraces the mission and ideas of the Worldwide Rescue Committee with enthusiasm.
  • Dedication to variety that values all people and respects variations concerning race, ethnicity, age, gender identification and expression, sexual orientation, faith, incapacity, and socio-economic circumstance.

Most well-liked {Qualifications}:

  • Expertise and/or curiosity in working in a non-profit fundraising division or the humanitarian/worldwide reduction sector most popular.
  • Earlier expertise managing digital and in-person donor occasions.
  • Expertise with Pardot and Springboard.

Working Surroundings:

This function may fit remotely (East Coast Hours), hybrid, or in-person full time. Some occasional journey could also be required. If distant, candidates will need to have a house or alternate workspace they will successfully full their work from throughout repeatedly scheduled hours.


Posted pay ranges apply to US-based candidates. Ranges are based mostly on numerous components together with the labor market, job sort, inside fairness, and price range. Precise provides are calibrated by work location, particular person candidate expertise and abilities relative to the outlined job necessities.

Dedication to Variety and Inclusivity:

IRC is dedicated to constructing a various group and a local weather of inclusivity. We strongly encourage functions from candidates who can show that they will contribute to this objective.

Gender Equality:

IRC is dedicated to narrowing the gender hole in management positions. We provide advantages that present an enabling setting for ladies to take part in our workforce together with parental depart, gender-sensitive safety protocols and different supportive advantages and allowances.

Skilled Requirements:

The IRC and IRC employees should adhere to the values and ideas outlined in IRC Method – International Requirements for Skilled Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces insurance policies on Beneficiary Safety from Exploitation and Abuse, Youngster Safeguarding, Anti-Office Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Alternative Employer:

We’re an equal alternative employer and worth variety at our firm. We don’t discriminate on the premise of race, faith, colour, nationwide origin, intercourse, gender, gender expression, sexual orientation, age, marital standing, veteran standing, or incapacity standing. We are going to be certain that people with disabilities are offered cheap lodging to take part within the job software or interview course of, to carry out important job features, and to obtain different advantages and privileges of employment. Please contact us to request lodging.

US Advantages:

We provide a complete and extremely aggressive set of advantages. Within the US, these embrace: 10 sick days, 10 US holidays, 20-25 paid day off days (relying on function and tenure), medical insurance coverage beginning at $145 per 30 days, dental beginning at $7 per 30 days, and imaginative and prescient beginning at $5 per 30 days, FSA for healthcare, childcare, and commuter prices, a 403b retirement financial savings plans with as much as 4.5% instantly vested matching contribution, plus a 3-7% base IRC contribution (3 yr vesting), incapacity & life insurance coverage, and an Worker Help Program which is offered to our employees and their households to help counseling and care in instances of disaster and psychological well being struggles.


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