Market Development Officer (Data and Analytics), (P-2), TA (364 days), # 128465, CODAS, PFP, Geneva, Switzerland

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built, we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

In the past decade, UNICEF has built and continues to grow its private sector fundraising (PSFR) capacity in around 20 middle income – and emerging high income – countries where it maintains programmes (programme countries). These countries are where a fast-growing private sector (especially a booming middle class) provides an opportunity for generating new funding streams to support UNICEF’s work with children. As a result, several UNICEF country offices are now substantially or wholly funded by revenue generated from businesses, trusts/foundations, and individual donors within their own countries. This approach reduces dependency on UNICEF’s global resources, and it enables the organization to apply flexible resources where the needs of children are the greatest.

Within the context of UNICEF’s broader engagement with the private sector to leverage re- sources and support for children, the opportunity exists to explore private sector fundraising in over 100 programme countries globally and expand operations in the existing UNICEF PSFR countries.

For every child, a Champion

The Division of Private Sector Fundraising & Partnerships identified four key strategic shifts that will significantly impact how UNICEF works. The strategic shift that the Country Office Development and Support (CODAS) Unit is responsible for is the sustainability of country offices’ programming for children.

To successfully implement this shift, scales of the economy of fundraising operations have been identified as the most suitable business model. Therefore, this role aims to support the CODAS unit with implementing the private sector fundraising business model for country office sustainability in multiple UNICEF regions.

How can you make a difference?

Under the guidance of Market Development Manager, the incumbent will be responsible for working with diverse internal and external stakeholders to:

• Collate, assess, and document business needs.
• Support decision-making and business strategy through research and the use of data and evidence.
• Support the drafting of project implementation plans and following up on actions.
• Develop questionnaires and surveys to gather feedback and information to inform project implementation.
• Support with documenting case studies, developing learning and support tools for new business systems and processes for country office users.
• Consultation and presentation of information and data with UNICEF Regional Service Centers, country offices and   PFP stakeholders.
• Assist in the development of business cases and budgets.
• Organise webinars and information sessions for various internal audiences.
• Function as a business analyst to understand business needs and work with stakeholders to adapt these to online and digital platforms; and
• Provide customer service support to internal clients on questions, information and data or evidence.

Given the dynamic nature of implementing the key strategic shift and delivering a new business model, the SM will work closely with the supervisor to define the outcomes. Internal and external factors will impact the implementation process beyond the SM’s or CODAS’s control.

This new process requires critical thinking, business acumen and the ability to innovate and solve business problems using new thinking and ways of doing business. The candidate must be curious and willing to investigate ideas and concepts and create and propose solutions with the confidence to navigate uncertainty with agility.

DELIVERABLES: 

The role will support a new business model for UNICEF country offices and regions. The successful candidate will support the successful operational implementation of regional fundraising clusters in LACR, WCAR, ECAR, ESAR, ROSA and MENA.

 Estimated Duration of the contract

• 364 days

Reporting To:

• Market Development Manager, the Country Office Development and Support unit (CODAS) within PFP Geneva.

Working Place:

• Geneva, Switzerland is the official duty station.  (Flexible work arrangements may be applied if there is a need.)

To qualify as a Champion for every child you will have…

Education:

• A first level university degree in one of the following fields is required: Business Administration, Marketing, Communications, Fundraising, Management, Humanities, or another relevant technical field.

Experience:

• A minimum of two years of professional work experience in market development/start-ups (entering and establishing new markets) or business model innovation in fundraising or the subscription services industry is    required.
• Experience and understanding of working in developing markets is required.
• Demonstrated experience in understanding and translating abstract ideas or concepts into actionable steps is required.
• Proven experience working in a multi-cultural environment and with cross-functional teams to deliver on common goals is required.
• A strong understanding of UNICEF systems, processes, and operations of UNICEF regional and country offices is an asset.
• Experience in UNICEF and/or UN is an asset.

Language requirements:

• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drives to achieve impactful results (1)
• Manages ambiguity and complexity (1) are required.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: our competency framework. 

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks: 

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.