Challenger
Job title:
Market Manager
Company
Challenger
Job description
Challenger Motor Freight Inc. is an equal opportunity employer committed to creating a diverse and inclusive workplace. We strongly encourage applications from all qualified candidates, including women, members of visible minorities, persons with disabilities, and aboriginal peoples. If you require any accommodations at any stage of the recruitment process, please don’t hesitate to reach out to us at . We are dedicated to ensuring an accessible and supportive experience for every applicant.Envision: Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to keep us on the leading edge in safety, technology, and analysis.It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit. If you’re looking to work for a dynamic, fast-paced, progressive organization then apply with us.We offer the following in our search for engaged employees looking to become part of a successful team:
- A continuous learning environment that develops your individual career goals
- A continuous improvement environment where all ideas are explored
- Engaged coaches and mentors who will provide guidance but also allow autonomy
- Team atmosphere
- Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
- Support of professional memberships and certifications
- Standard office hours; Monday to Friday from approximately 8:00am to 5:00pm
- This position has the flexibility to work remotely; based on business needs, ad-hoc travel to the Corporate Office may be required
The Opportunity:The Key Account Market Manager is responsible for actively managing key accounts, creating collaboration between internal divisions, ensuring exceptional customer experiences, and developing a strong commodity expertise. Through these efforts, they aim to retain and grow key clients as well as adding new accounts through consultative sales.Key Accountabilities:
Key Client Account Management
- Work closely with the Sales, Customer Service, Operations and Pricing departments to manage and grow client account base and share of wallet for assigned accounts
- Ensure a high level of customer satisfaction maintaining close contact with assigned customers
- Provide a solution-based sales approach to drive new business
- Exceed all standards for presentations, proposals and closes
- Conduct regular business reviews to align on achieving client and company desired outcomes
- Maintain key client SalesForce records
- Report on and ensure compliancy of client KPIs
- Occasional travel to conduct meetings with key clients
- Follow all company policies, ethics and company procedures
Key Client Market Management & Sales
- Develop a deep understanding of the specific industry or market related to your account base, including market trends, regulations, and supply chain dynamics.
- Analyze data, customer inputs and market trends to make informed decisions and predictions about market movements and areas of opportunity.
- Build and maintain a network of industry contacts, suppliers, and clients within your market.
- Discover potential opportunities, and establish a strong presence in the industry at tradeshows, conferences and educational events.
- Create and maintain customer profiles and action plans in collaboration with National Key Account Managers.
- Drive new business growth through referrals, suppliers and other clients within your vertical.
- Perform other duties as required
What You Need To Be Successful In This Role:
- Post-secondary degree or diploma
- 1-3 years’ prior work experience in a customer-facing role
- Intermediate to advanced Microsoft Office skills (Word, PowerPoint, Excel and Outlook)
- Experience working with SalesForce Lightning is an asset
- Experience or knowledge of supply chain management, logistics and/or the transportation industry is an asset
- Bilingual in both English and French is an asset
- Demonstrated ability to collaborate effectively and independently with individuals at various levels is required Strong computer skills
- Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment to meet tight deadlines.
- Active listening
- Professional writing, editing and proofreading skills
- Strong customer service focus
- Strong verbal communication skills, relationship building and interpersonal skills
- Ability to exercise tact and judgment in managing internal and external contacts
- Proactive attitude and takes initiative with ability to work independently on projects
- Well-organized, enthusiastic, creative, professional and a positive team members
How To Apply:If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Market Manager may be right for you.No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. Challenger Motor Freight Inc. is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. By submitting your resume, you consent Challenger Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.Powered by JazzHR
Expected salary
Location
Cambridge, ON
Job date
Fri, 09 Aug 2024 03:37:04 GMT
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