Marketing & Communications Associate

Overview

Creative Associates International is a dynamic, global development company that specializes in education, economic growth, democratic institutions, and stabilization. Based in Chevy Chase, MD (metro Washington, D.C. area), Creative has programs in more than 30 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Founded in 1977, Creative is a minority-owned, mission-driven organization that has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

We value diversity — in backgrounds and in experiences. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking staff that are not only strong in their own aptitudes but care deeply about supporting each other’s growth. Our success depends on all our employees’ points of view, and the principle that inclusion is everyone’s responsibility.

Position Summary:

Creative seeks a dynamic Social Media & Communications Associate to join its innovative, award-winning Communications & Marketing Department and External Relations Department. Working in a fast-paced headquarters environment, the ideal candidate must have project management skills, demonstrated attention to detail and an ability to produce high-quality content. The selected candidate’s duties involve content creation, event management and office administration, among other activities, in support of Creative’s mission and vision.

Reporting & Supervision:

The selected person will have two reporting relationships: the Senior Manager of Strategic Content ; and the Vice President of External Relations.

Responsibilities

Primary Responsibilities:

Social Media – 40%

Planning & management:
* Under the direction of the Senior Manager of Strategic Content, manage Creative’s social media accounts, which focus primarily on LinkedIn, Facebook and X (Twitter), as well as Glassdoor
* In addition to Creative’s corporate accounts, provide support to the President & CEO’s official LinkedIn account
* Collaborate with the team to develop the annual social media strategy and ensure key stakeholders within the organization are aware of their roles and responsibilities
* Implement and monitor the results of the approved social media strategy
* Monitor and manage Creative’s corporate social media management accounts, including responding to messages/comments/mentions
* Build social media audiences across platforms and engage with partners, associations and other organizations to boost Creative’s messages and programs
Content:
* Maintain the social media content calendar, including major international days and key holidays
* Work closely with Communications team members to thoughtfully disseminate their content to target audiences
* Collaborate with other HQ and Field staff as they develop content for Creative’s social media platforms
* Write engaging posts that engage with our key audiences
* Collaborate with HQ and Field team members to identify content developed and posted by Creative’s program offices, partners and clients that may be reposted on Creative’s social media channels
* Maintain Creative’s YouTube channel, including uploads, organization and any maintenance
Meetings & events:
* Develop social media toolkits that are to be used during conferences and engage with HQ and Field staff in their usage of these toolkits
* Participate in external meetings to provide social media support and coverage
* Develop original content from conferences and events
* Collaborate with conference organizers to implement the social media benefits related to our sponsorship
* Monitoring & metrics:
* Regularly report on social media analytics and use this data to improve social strategy
* Monitor the social media feeds of key peer organizations, partners and clients for trends
* Monitor organizations and influencers who may have an impact on Creative’s reputation as a trusted implementer
Internal Communications – 20%
* Collaborate with the Communications, Human Resources, other departments and internal working groups to engage and inform HQ and Field staff about major topics
* Support All Staff meetings, including meeting announcements, PowerPoint presentations and collaboration with presenters
Event Management & Support – 10%
* Create and maintain an annual event calendar where Creative is sponsoring, participating and or organizing
* Supportand attend Creative-sponsored events
*
Administrative – 10%
* Support Creative’s photo and video libraries
* Handle administrative tasks, such as consulting agreements, vendor contracts, purchase orders, invoices and more
External relations – 20%
* Provide support to the Vice President of External Relations
* Develop and maintain a list of key contacts within the government and elsewhere
Qualifications

Required Skills & Qualifications:

Excellent written and verbal communications skillsin English
* Bachelor’s degree in journalism, Communications, Marketing, Public Relations or a related field
* 1-2 years of experience in similar roles
* In-depth experience with social media platforms and analytics
* Ability to produce cogent and compelling written content for distribution on internal and external platforms
* Basic photography skills
* Basic video production skills
* Intermediate-level video editing skills
* Proven ability to interact and communicate across a variety of stakeholder groups and present complex information in an easily understandable format tailored to each audience
* Collaborative working stylethatbuildsrelationships with multiple teams, as well as a willingness to learn from others
* Ability to adapt to changes in workplans, deadlines and priorities
* Available to travel approximately up to two times per year in the United States and internationally
Desired Skills & Qualifications:
* Experience with Adobe Creative Suite, especially Premiere
* Experience working at a digital media outlet, advertising/PR agency, international development organization is highly desired
* Experience with organizations like USAID and the State Department is beneficial but not required
* English is the primary language, though proficiency in a second language is desired
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The Salary Range for this position is expected to be: $54,500 to $68,000
EEOC Statement: Creative is an equal opportunity/affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, Ameri-Corps, Peace Corps, and other national service alumni are encouraged to apply.
Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Ireneb@creativedc.com. Please view Affirmative Action/Equal Employment Opportunity Posters provided by OFCCP here – http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
Pay Transparency Nondiscrimination Provision: Creative will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation. #LI-IB
Only finalists will be contacted. No phone calls, please.
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