Matariki Network Manager

Durham University

Matariki Network Manager (
Job Number:
International Office
Grade 7:  £36,333 – £43,155 per annum / per annum (Pro Rata)
Fixed Term  Full Time
Contracted Hours per Week: 35
Closing Date
: 28-Jun-2023, 6:59:00 PM
Disclosure and Barring Service Requirement: Not Applicable. 

The University 
At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.   

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  We would be thrilled if you would consider joining our thriving University.  Further information about the University can be found here


The Role and Department 

The International Office is responsible for:

The recruitment of international students to all areas of the university to meet institutional targets
and managing the developing of international partnerships to raise the University’s global profile and to support academic colleagues in developing international links and collaborations
Managing the university’s student mobility programmes (Turing and other exchange partnerships) to meet the University’s student mobility targets.

Working alongside colleagues in the International Office at Durham University, the post-holder is line managed by the Head of International Partnerships and relations and reports to Matariki Executive Board (Vice-Chancellors/Principals of the seven member institutions).

The Matariki Network of Universities (MNU) is an international alliance of similar institutions focussed on research-led teaching, sharing best practice and the development of joint research- and education initiatives; to achieve internationalisation objectives and increase individual and collective international profile. Current members of the Network are: Dartmouth College, USA; Durham University, UK; University of Otago, New Zealand; Queen’s University, Canada; University of Tübingen, Germany; Uppsala University, Sweden; University of Western Australia, Australia. The MNU Manager position is a shared role; financially supported by all seven partner universities but located at and contracted by Durham University. 

Working closely with the MNU Executive Board, International Leads Group, and nominated contacts at each partner institution, the post-holder manages all strategic activities undertaken across the Network. This includes: Maintaining central records of all Network activity; reporting to the Board on the success of various research-, education- and benchmarking initiatives against defined Key Performance Indicators (KPIs); forward planning and co-ordination of major meetings and events; management of a central budget; support for the development of the MNU strategy; horizon-scanning for opportunities for innovative MNU projects; the development of streamlined communications and publicity; all general administration required to deliver an effective international Secretariat, (supported by a part-time Administrative Assistant).

Working arrangements will be hybrid and subject to discussion and operational need.
Further information about the role and the responsibilities is at the bottom of this job description. 

Working at Durham  
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:  

·         30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 42 days per year;

·         The University closes between Christmas and New Year;

·         We offer a generous pension scheme, As a new member of staff you will be automatically enrolled  into the University Superannuation Scheme (USS); 

·         No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies;

·         There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University.  All staff have dedicated annual time to concentrate on their personal development opportunities;  

·         Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme

·         On site nursery is available and children’s clubs in the summer holidays; 

·         Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers); 

·         The opportunity to take part in staff volunteering activities to make a difference in the local community

·         Discounts are available via our benefits portal; including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions;  

·         A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits

·         If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools.  If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. 


Durham University is committed to equality, diversity and inclusion 

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.   As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI. 
We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.

Role Requirements:

Service Delivery

·         Identify and design activities to meet Network objectives;

·         Organise and contribute to business meetings, working groups and sub-committees. Including the administration of annual Executive Board meetings and teleconferences, annual meetings of International Leads, and other agreed meetings of key stakeholder groups (e.g. Research Affairs Group);

·         Working closely with the MNU Chair and leadership groups (Executive Board and International Leads), contribute to delivery of the MNU Strategy;

·         Co-ordinate benchmarking activity within the Network on agreed issues such as student experience, researcher development, sustainability policies, etc. working with third party organisations as appropriate.

·       Record and promote all current network-wide activities in Research, Education and Benchmarking, ensuring that key contacts at all member institutions are kept informed of new developments.

·         Provide input to the design and development of service processes, techniques and deliverables for one or more service areas or projects;  

·         Provide advice and support to the MNU Chair and Executive Board as well as professional and academic colleagues at Network partners using a variety data and information sources, interpretation and analysis;

·         Responsible for managing the MNU budget for consumables and some capital items, keeping records for the Executive Board and processing invoices for the annual membership levy; 

·         Prepare and manage the service area budget and monitor expenditure to ensure cost-effective service delivery;

Show a commitment to equality, diversity and inclusion and the University’s values.



·         Manage and monitor service performance and provide metrics and reports to the Executives and International Leads, making recommendations as appropriate; 

·         Develop, modify and optimise service protocols

·         Produce and analyse statistical service metrics to identify successful delivery and areas for future improvement, and produce a biennial MNU Report;

·         Manage operational service activities to ensure excellence in the stakeholder experience;

·         Collect and analyse stakeholder feedback to help define needs and requirements and the design and planning of services;

·         Horizon-scan for opportunities to develop innovative schemes for MNU within a changing HE environment and support the start-up phase of agreed new research and education activities, identifying key contacts and leaders at each institution, and co-ordinating input from across the Network.


·        Use operational expertise to lead and participate in business meetings, working groups and sub-committees.

·         Participate in and monitor communities of practice and partnership working across the Network;

·         Network and engage with MNU stakeholders (external and internal) to gather feedback and identify future service needs, to ensure excellence in service provision;

·         Through the development of internal/external communications strategies, communicate with internal and external stakeholders using appropriate media and methods to include social media, e-newsletters and publicity materials, ongoing maintenance and development of the MNU website and the MNU brand;

·         Represent the MNU at education conferences and other meetings, as appropriate

·       Maintain regular contact with the designated MNU Co-ordinators at each member institution to facilitate, distribute and process key Network information to all stakeholders.


·       Flexible approach to working patterns which will include commitment to working outside office hours when necessary to accommodate equitable operation across different time zone. 

·       Ability to travel in the UK and overseas as required.

 Useful links 
If you would like further information
, you may find the following will help

Person Specification


When you apply, it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role.  Further information about the role and responsibilities is at the end of this job description.   
Your application should cover the following criteria: 

Essential Criteria


1.     Educated to degree level

2.     Professional practitioner with knowledge and expertise of working in Global Higher Education or related field.

3.     Experience of planning development and delivery services, events and activities within an organisation;

4.     Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues

5.     Experience of being able to network effectively and develop strong and productive working relationships, to influence perceptions of the Network, including experience of working with staff at a senior level (Vice-Chancellors, CEOs); 

6.     Experience of implementing policy and procedures and involvement with future changes for a service area;

7.     Extensive experience of successful project management, including data analysis and report writing;


8.     Excellent oral and written communication skills and the ability to develop excellent working relationships both internally and externally

9.     Excellent digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system, project planning, financial systems

11.  Demonstrable self-motivation, creativity and initiative;

Desirable Criteria

1.     Experience of budgetary management, in particular working across currencies;

2.     Knowledge and experience of ensuring compliance with regulatory and organisational policy

3.     Experience of website design/development and use of social media, including running marketing campaigns.

 How to Apply
To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria.  Please don’t forget to check if there
are any weighted criteria (see above). 
While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.    
Submitting your application  
We prefer to receive applications online.   We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates.

What you need to submit    

·         A CV;

·         A supporting statement or covering letter which outlines how you meet all of the criteria within the Person Specification.


Contact details    
For a chat about the role or any further information please contact
Lucy Turzynski, Matariki Secretariat Manager on [email protected]

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices – Durham University  which provides information on the collation, storing and use of data.    

Appointment to this post is fixed term to cover the substantive post holder’s maternity leave and is not anticipated to be extended.

The post is full time fixed term for a
12 month period and may be offered on an internal secondment basis subject to the agreement of a current line manager.

When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds.

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