Job Description:
Baptist Health Medical Group is looking for a Medical Call Center Rep (Scheduler) to join our Oncology team at our Patient Connection Hub.
This is the job you’ve been waiting for! In an effort to help improve the customer service experience and streamline the appointment scheduling process for our patients, Baptist has created the Patient Connection Hub, a state-of-the-art healthcare call center. Agents are trained to field calls from patients to their Baptist Health Medical Group providers across the state to schedule appointments, complete referrals, retrieve medical records, and provide other services. The hub is a one-stop experience designed to streamline patient and provider communication.
This position is for the Oncology Department at our Patient Connection Hub located at 5200 Commerce Crossings Drive, Louisville, KY 40229.
Position Responsibilities
Minimum Education, Training, and Experience Required
Preferred Skills
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