Membership and Projects (Engagement) Officer (f/t)

Membership and Tasks (Engagement) Officer (f/t)

ESN – European Social Community

Brussels, Belgium

1) About ESN

The European Social Community (ESN) is the European Community for public social providers, bringing collectively greater than 170 nationwide, regional, and native public social providers administrations from 35 nations.

ESN promotes the event of efficient social coverage and social care apply by means of constructing and trade of information and experience. ESN contributes to European policymaking to enhance folks’s life probabilities by means of high quality public social providers.

To find extra, go to www.esn-eu.org.

2) In regards to the Position

It is a new place designed to supervise thematic tasks and facilitate membership growth, actively participating members in numerous tasks. The officer will work underneath the direct supervision of the Tasks Coordinator and the CEO.

3) Key duties

• Develop and implement detailed mission content material;
• Effectively handle assets and forecast necessities to attain mission goals;
• Put together and monitor mission budgets and work plans primarily based on scope of labor and useful resource wants;
• Oversee contracts with suppliers for project-related actions inside your purview;
• Monitor mission progress and make obligatory changes as required;
• Assess mission efficiency to establish areas for enhancement;
• Plan and coordinate content material for mission deliverables, together with experiences planning and implementation, and organising conferences, nationwide and European seminars, and conferences;
• Produce coverage paperwork to speak tasks progress and outcomes;
• Put together and adapt documentation for various stakeholders at native, nationwide, and European ranges;
• Characterize ESN at nationwide and European occasions as a speaker to disseminate tasks progress and outcomes.

4) Membership-related duties

• Implement ESN’s membership technique, together with members enrolment, retention, and engagement;
• Determine and suggest new alternatives for membership growth, reporting findings to the CEO and the ESN staff;
• Set up and coordinate efficient strategies for mapping members’ experience & information; facilitating common contact with them and fostering their involvement in ESN’s tasks and actions;
• Consider, recommend, and coordinate members’ participation in ESN’s tasks and actions;
• Preserve and replace the CRM system as obligatory;
• Organise actions and occasions for or with members and collaborate with colleagues to coordinate self-funded occasions such because the ESSC or the ESSA. This consists of supporting members’ participation, negotiating contracts, defining and monitoring budgets, guaranteeing funds and reimbursements, and sustaining correct data;
• Assist enchancment and implementation of inner processes associated to information recording, and reporting;
• Potential involvement in managing or mentoring an intern;
• Promote ESN’s actions and achievements throughout all exterior dealing with alternatives.

This checklist of duties will not be exhaustive, and different duties could also be required commensurate with the position.

5) {Qualifications} and expertise

• College diploma in public or social coverage, enterprise research, or a associated discipline;
• 3+ years of demonstrable expertise in mission implementation;
• Expertise working with a membership organisation;
• Confirmed skill to finish tasks inside specified scope, price range, and timeline;
• Information/expertise of mission administration methodologies and finest practices;
• Occasion administration expertise;
• Information of or sensitivity in direction of care and social providers, social work;
• Wonderful analytical expertise;
• Sturdy interpersonal expertise and resourcefulness;
• Expertise working with buyer relations administration techniques (e.g. Salesforce, HubSpot);
• Revolutionary, entrepreneurial, and open-minded method to membership growth and engagement;
• Skill to adapt to totally different work approaches, settings, and languages;
• Cultural and political sensitivity in relations with inner colleagues, nationwide members, and companions;
• Close to-native proficiency in written and oral English, plus fluency in no less than one different European language;
• Fascinating: Enterprise growth expertise.

6) Situations

• Full-time place (38h/week), with a everlasting contract;
• Remuneration in response to expertise and corresponding to comparable positions in Brussels;
• Extra advantages embrace vacation pay, a 13^th-month wage, a year-end bonus, lunch vouchers, transportation reimbursement, hospitalisation insurance coverage, eco-vouchers, further holidays, and Christmas go away.

We provide the chance to work with a well-respected European community working for a extra inclusive society in a multicultural work surroundings. ESN helps workers of their skilled growth.

7) Submission

Please adhere to the next pointers when submitting your utility:

In a single PDF file, not than 3 pages, handle your utility in English to ESN’s CEO, Alfonso Lara-Montero, at recruitment@esn-eu.org together with:

1. Your CV (ideally in Europass format);
2. A canopy letter detailing your expertise and the way you meet the necessities;
3. Within the topic of your e mail: ESN Membership & Tasks Engagement Officer – Your Title Surname.

8) Recruitment course of

• Deadline: Thursday 18/04/2024 @ midnight;
• Promptly ship your utility. In case your CV is retained, you could be referred to as for an interview quickly;
• Desired begin date: Second week of Could;
• Solely shortlisted candidates might be contacted;
• Please, apply solely when you have the best to work and reside in Belgium (possessing a piece allow, at the moment dwelling in Belgium, or prepared to relocate quickly).

9) Equal Alternatives Assertion

We welcome functions from all backgrounds, notably these from deprived socio-economic backgrounds, no matter ethnicity or skill.

On the European Social Community, it’s our coverage to deal with all staff and job candidates pretty and equally no matter their gender, sexual orientation, marital standing, race, color, nationality, ethnic or nationwide origin, faith, age, incapacity, commerce union membership standing, or another protected attribute.

Candidate particulars are retained on a reserve checklist for six months. If you need your information eliminated earlier, please inform ESN accordingly.