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Messenger / Office Helper

  • Contract
  • Lahore
  • Posted 4 months ago

UNDP - United Nations Development Programme

Background

 
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

 
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

 

UNDP is the leading United Nations organization, fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. 

 

The Agenda 2030, based on a set of 17 Sustainable Development Goals (SDGs), is underpinned by a strong commitment to leave no one behind and to reach the furthest behind first. It recognizes the multi-dimensional nature of poverty and inequality and provides a framework that comprehensively addresses all dimensions of well-being. Pakistan was one of the first countries in the world to endorse the Sustainable Development Goals (SDGs) at the Sustainable Development Summit held on 25 September 2015. In 2016, Pakistan Parliament unanimously approved the SDGs as the national development agenda. Since then, Pakistan has demonstrated an impressive policy, institutional, and financial commitment to achieving SDGs, embracing the 2030 Agenda for Sustainable Development, and leaving no one behind by adopting the UNDP-supported Goals frameworks as part of its national development planning. Since adopting the Sustainable Development Goals as the National Development Agenda, the Punjab Government took the lead in establishing the SDGs Support Unit at the Planning & Development Board in collaboration with the United Nations Development Programme. 

 

As a second-generation intervention of the long-standing National Initiative for SDGs (2016-2023), the Punjab SDGs Plus Project, as a joint initiative of UNDP Pakistan and the Government of Punjab, is launched to strengthen a policy integration approach, evidence-based decision-making, resilient institutional capacities, diversified partnerships, mobilization of innovative financing, and integrating climate resilience, innovation, social protection and inclusion to provide a comprehensive ‘SDG Push’ in priority policy areas to help Punjab embark on a stable, sustainable, and accelerated trajectory of achieving the SDGs. The project is anchored by an integrated framework comprising three key areas based on the provincial priorities, including:

 

Objective 1: Internalizing SDGs: Improved governance for SDGs aligned equitable and inclusive development planning, budgeting, expenditure tracking, monitoring, and reporting, with a special focus on underdeveloped/marginalized districts to achieve regional equalization.

Objective 2: Financing for Development and Climate Resilience: Public and private financing for development, identifying and channeling resources to reduce the development financing gap, focusing on SDG investments and climate financing.

Objective 3: Inclusive Development, Social Protection, and Innovation: Gender equality, inclusion, innovation, and digital transformation mainstreamed in SDGs to ensure we Leave No One Behind.

Under the overall guidance of the Project Manager and direct supervision of the Admin and Finance Associate, Punjab SDGs Plus Project, the Messenger´s/ Office Helper’s core responsibilities include the following: >


 
Duties and Responsibilities

 
Office Administration & Support Services

 

  • Deliver/distributes mail/messages within office and outside the office.
  • Serving of tea, refreshment in official meetings and official guests
  • Cleaning & dusting of the office and office equipment and furniture on daily basis.
  • Report to Admin & Finance Associate for any damages and breakages in the premises; as well as provide assistance in repair and maintenance of office equipment.
  • Assist office staff in photocopies, mail distribution, binding of official documents.
  • Support Admin and Finance Associate in managing administrative tasks.
  • Support the team in event management.
  • Performs other duties as assigned by supervisor. 

 

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.


 
Competencies
 
Core
  • Achieve Results:    LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
  • Think Innovatively:    LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
  •  Learn Continuously:    LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
  • Adapt with Agility:    LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible  
  • Act with Determination:     LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
  • Engage and Partner:    LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships. 
  • Enable Diversity and Inclusion:    LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.  

 

Cross-Functional & Technical competencies

 

Administration and Operations:  (Documents and records management) Ability to ensure systematic filing and maintenance of office records. 
Administration and Operations   (Inventory management) Ability to ensure efficient inventory consolidation and management of assets, ensuring accuracy and validity of information.
Administration and Operations: (Registry & correspondence management)  Ability to collect, register, maintain, and deliver mail; ability to manage archives.
Business Management: (Customer Satisfaction/Client Management) 

  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
  • Provide inputs to the development of customer service strategy. 
  • Look for ways to add value beyond clients’ immediate requests. 
  • Ability to anticipate client’s upcoming needs and concerns.

     

Required Skills and Experience

 
Education:
  • Secondary Education is required.
Experience:
  • Work experience in performing office support services in national or international organizations will be considered but it is not necessary.

Required skills:

  •  Demonstrating/safeguarding ethics and integrity.
  • Self-development, initiative-taking.
  • Acting as a team player and facilitating teamwork.

Desired skills:

  • Ability to use office equipment (Photocopier, scanner, printer etc.)
  • Ability to communicate and function effectively and independently in an international, multicultural environment is an asset.
  • Experience in facilitating meetings and events.  

 

Disclaimer

 

 
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 

 
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

 
Applicant information about UNDP rosters

 
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

 
Non-discrimination

 
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  

 
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

 
Scam warning

 
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