Minimum Service Delivery Standards Consultant | Peshawar- KP, Pakistan | 2024

Overview of Pakistan Building Healthy Families:

Building Healthy Families Activity (BHFA) is a USAID-funded 5-year project aiming to improve population health outcomes in Pakistan through stronger primary health care systems and encouraging uptake and continuation of voluntary FP/MNCH services. Using a market development and health systems strengthening approach, BHFA will support the GOP in Sindh & KP province and the private sector institutions to achieve three results:

1. Increase the capacity of the government and private health institutions to lead resilient, responsive FP/MNCH systems;
2. Improve utilization of quality FP/RMNCH products and services; and
3. Empower men and youth to communicate about, demand, and use essential services

As a member of the BHFA consortium, Chemonics will lead the strengthening of the following sub-systems: commodity security, supply chain, and last mile distribution; HRH management and planning; government stewardship of mixed health systems and developing health markets; pandemic preparedness; maternal and perinatal death surveillance and response system; and the integration and use of data from different information systems.

Purpose of this TA:

The primary objective of hiring the consultant is to draft a revised version of the Minimum Service Delivery Standards (MSDS) for Hospitals and Quality of Care. The revised standards will serve as a framework to enhance the quality of healthcare services provided by hospitals and healthcare facilities.

Scope of work:

• Review the existing MSDS for Hospitals and Quality of Care, along with any relevant guidelines, policies, or frameworks.
• Conduct a comprehensive analysis of best practices, international standards, and emerging trends in healthcare quality and service delivery.
• Identify gaps, areas for improvement, and updates required in the existing MSDS to align with current healthcare practices and regulations.
• Collaborate with key stakeholders, including healthcare providers, regulatory bodies, and professional associations, to gather input and feedback for the revision process.
• Develop a draft revised version of the MSDS, incorporating recommendations, updates, and enhancements based on the analysis and stakeholder input.
• Ensure that the revised MSDS is comprehensive, evidence-based, and aligned with national healthcare priorities and standards.
• Provide rationale and justification for proposed changes, including references to relevant research, guidelines, and literature.
• Prepare accompanying documentation, such as explanatory notes, implementation guidelines, and training materials, to support the adoption and implementation of the revised MSDS.

Deliverables:

The consultant will be expected to deliver the following:

1. Draft Revised MSDS Document: A draft version of the revised Minimum Service Delivery Standards (MSDS) for Hospitals and Quality of Care, incorporating recommendations, updates, and enhancements based on the analysis and stakeholder input.
2. Documentation and Justification: Rationale and justification for proposed changes in the revised MSDS document, including references to relevant research, guidelines, and literature.
3. Feedback Incorporation: Incorporation of feedback, inputs, and suggestions received during the consultative meeting into the draft revised MSDS document.
4. Final Revised MSDS Document: Submission of the final revised version of the MSDS for Hospitals and Quality of Care, along with accompanying documentation and recommendations.

ReportIng:

The consultant will collaborate closely with the assigned KP HCC Project Manager and the Deputy Team lead HSS BHFA based in Islamabad.

Level of Effort: The expected duration of the assignment is three (03) months with a total LOE (Level of Effort) of 30 days distributed as a maximum of 10 working days per month

Required expertise:

The individual must be able to perform each essential duty and responsibility satisfactorily. The qualifications listed below are representative of the required knowledge, skills, and/or abilities needed to perform the principal duties:

• Bachelor of Medicine, Bachelor of Surgery (MBBS) degree from a recognized institution.
• Extensive experience in healthcare quality improvement, standards development, or related fields.
• In-depth knowledge of hospital service delivery standards, quality assurance mechanisms, and accreditation processes.
• Demonstrated ability to conduct research, analysis, and synthesis of complex healthcare data and information.
• Strong writing skills, with the ability to draft clear, concise, and technically accurate documents.
• Experience working with multidisciplinary teams, stakeholders, and subject matter experts in the healthcare sector.
• Familiarity with relevant national and international healthcare policies, regulations, and guidelines.