MIS Officer

Position Title: MIS Officer

Department: Information Technology

Reports To: Senior ICT and Systems Manager

Location: Remote

No of Position: One

Vacancy No: AF-N-2-2024

Closing Date: April 30, 2024

AUAF Background

The American University of Afghanistan is Afghanistan has only nationally accredited, private, not-for- profit, non-partisan, and coeducational institution of higher education. It opened its doors in 2006 with an initial enrollment of 50 students, and since that, time has grown to enroll more than 1,700 full- and part-time students across undergraduate, graduate, and professional training programs. Despite a changing political and security climate in Afghanistan, AUAF has successfully lived up to its mission to provide equal access to high-quality higher education across gender, ethnicity, and socio-economic background.

Our professional community comprises a diverse, talented Afghan and international faculty and staff who work together in support of our students and toward a sustainable, ambitious future for the provision of American-style education in Afghanistan.

Position Summary

• The MIS Officer will be responsible for the administration of database and information systems, troubleshooting technical problems, and designing and generating reports.
• The MIS Officer shall ensure the smooth running of all information systems and shall ensure that the client’s expectations are met and quality services are provided. Having good communication and problem-solving skills are the fundamental requirement.
• Provision of required assistance in the implementation of new information systems and new deployments.
• Design and generate new reports based on the requirements of functional departments.
• Manage backup and recovery processes of information systems.

Responsibilities:

1. Database and Applications

• Maintain and administrate existing information systems;
• Assist in systems’ implementation, operations, and maintenance;
• Troubleshoot and resolve the system issues and problems;
• Work with related departments to improve system-based solutions and their usages;
• Apply regular backups and ensure system security;

1. Training and Reporting

• Ensure staff remained trained and effective at using the information systems;
• Generate regular and ad-hoc reports for needy destinations and functional departments;
• Document MIS-related guidelines, manuals and procedures;
• Submit periodic (weekly/monthly/ quarterly/ annual) progress reports to the Senior ICT and Systems Manager;
• Perform other relevant tasks assigned by the Senior ICT and Systems Manager.

Required Qualification, Experience, and Skills

• Bachelor in IT, Computer Science, or Software Engineering
• Shall have at least 3-4 Years of relevant experience
• Expertise in IT and MIS Systems and Applications
• Extensive experience in the administration of information systems
• Knowledge and experience with ERP systems such as Microsoft Dynamics GP and Microsoft Dynamics 365 Business Central will be an advantage
• Strong knowledge and experience of SQL
• Strong knowledge and experience of SSIS and SSRS
• Knowledge of web programming languages (.NET, ASP.NET CORE, C#)
• Knowledge of Data Analysis and Business Intelligence tools will be an advantage
• High level of integrity and an evolved concept of responsibility and innovations
• Shall have strong communication and problem-solving skills
• Shall have strong skills to work under pressure
• Shall have strong multi-tasking skills
• Shall be flexible to stay in the office beyond the office hours when and if required
• English is the working language in AUAF (spoken, read, and written); Familiarity with Dari and Pashto would be useful