Monitoring and Evaluation Data Management Officer

The United Nations Development Programme (UNDP) actively supports Jordan in achieving sustainable development, leading to transformative change and tangible improvements in people’s lives. This is achieved through the design and implementation of policies and programs that address the country’s development challenges. UNDP emphasizes considerations such as Gender Equality, Private Sector Engagement, Environmental Sustainability, and Innovation, aligning local development solutions with the 2030 Agenda.

Collaborating with the European Union, UNDP aims to enhance the social and economic well-being of vulnerable refugees and host populations in Jordan, reducing relative inequalities. This collaboration focuses on effective funding planning, coordination, and management, strengthening institutional capacities at the Ministry of Planning and International Cooperation (MoPIC) to manage the Humanitarian, Development, and Syria Crisis Response (HD&SCR) efficiently. The Project seeks to align funding management with national priorities, international commitments, and responses to the Syrian crisis, accelerating Jordan’s progress toward human and sustainable development.

The objective will be achieved through: (1) Supporting strengthening human, institutional, digital, and technical capacities for HD&SCR funding coordination and management within MoPIC, targeting, namely, the Foreign Funding Unit and Humanitarian Relief Coordination Unit. Support will also be extended to MoPIC-related departments and sections, including the Aid Coordination Section (ACS); (2) Enhancing alignment of aid with national priorities and international commitments through dialogue, empirical data, and research; (3) Strengthening partnerships, communication, and ODA diplomacy.

Additionally, institutional governance shall be enhanced, raising human resource capacities of the relevant aid management units at MoPIC, including enhancing Results-Based Management (RBM); data management; communication and outreach; monitoring & evaluation (M&E) and reporting capacities. EMFF will support strengthening of Official Development Assistance (ODA) research as a source of information and knowledge on aid flows. Decision and policy making, as well as donor coordination, will be supported by dialogue, empirical data, and research.

The project will develop mechanisms for monitoring, evaluation, and reporting of results. The trajectory of the Project is envisaged to reconcile new and existing digital tools, along with any third-party interventions that support aid monitoring and funding management at MoPIC; through assessments, upgrading and alignment as needed to construct a wider, unified, and integrated data system leading to improved policy and programme design and delivery, while at the same time enhancing accountability, advancing transparency, and results management.

Institutional Arrangement

The M&E Data Management Officer will work under the guidance of the Governance and Peace Pillar Team Leader and in collaboration with the Project’s Team at UNDP and the Ministry of Planning and International Cooperation.

Development of M&E Framework:

• Lead on development and completion of the project M&E framework based on the final approved project work plan.
• Set up and maintain a database for the management of the indicator framework.  In collaboration with data providers, identify data sourcing methods and agree on all aspects of budget, frequency, reporting, etc.
• Collect and document baseline information and provide monitoring data to key project management processes.
• As required, support the development of the performance management/monitoring systems in accordance with their strategic and operational plans.
• Systematically document and disseminate project lessons.
• Support developing a centralized dashboard for monitoring and evaluation of projects’ cycles for HRCU and FFU compatibility and complementarity with existing digital systems at MoPIC and aligned to national digital transformation policies and standards.
• Ensure gender equality and social inclusion (GESI) is integrated into the M&E framework and results reporting, in coordination with the project’s Gender Specialist.

Implementation of M&E Framework:

• Set up and maintain a database for the management of the indicator framework.  In collaboration with data providers, identify data sourcing methods and agree on all aspects of budget, frequency, reporting, etc.
• Support efficient implementation, monitoring, and evaluation of the Jordan Response Plan (2024-2026) (JRP), as well as effectively report and deliver on resilience, sustainability analysis, and protection components, through the introduction of markers and trackers.
• Collect and document baseline information and provide monitoring data to key project management processes.
• Oversee and execute M&E activities as per the Annual Work Plan, with particular focus on results and impacts as well as on lesson learning. 
• Prepare a quarterly results tracker with key activities, indicators, baseline and targets under four result areas to obtain quarterly progress towards attainment of the annual results. 
• Undertake regular visits to the field to support implementation of M&E and to identify where adaptations might be needed. 
• Prepare draft TORs and evaluation questions for reviews and evaluations in accordance with UNDP guidance.
• Ensure that project’s results are well captured in the UNDP’s corporate platforms:  Integrated Work Plan, ROAR, Annual Business Plan, Strategic Plan reporting etc.

Capacity development

• Provide advice, support, and recommend assistance to project management in regard to monitoring and evaluation, performance management/ monitoring and results reporting.
• Organize and provide training in M&E for project and counterpart staff and primary stakeholders with view to developing local M&E capacity.
• Recommend and develop strategies to measure the performance of the Foreign Funding and Humanitarian Relief Coordination Units and support them to implement mechanisms for the collection and verification of performance data.
• Support project staff in the reporting of project activities and undertake quality assurance of project activities.
• Strengthen results-oriented planning, M&E, and reporting capacities at the Humanitarian Relief Coordination Unit (HRCU), Foreign Funding Unit (FFU), and Aid Coordination Section (ACS), supporting alignment of M&E processes with humanitarian and development objectives.
• Support RBM training that will be provided throughout the project for relevant staff at the Ministry of Planning and International Cooperation and primary stakeholders. 

Lesson learning

• Working with the Head of the Foreign Funding Unit, Humanitarian Relief Coordination Unit, and the Project team, supporting the design and implementation of a system to identify, analyze, document, and disseminate lessons learned. 
• Document lessons learned by the project with a focus on results, impact, and outcomes, and present these at least every 6 months.

Analysis and Reporting:

• Analyzing data to extract actionable insights and compiling findings into reports that inform stakeholders about the program’s progress, outcomes, and impact.

Performs other related duties, as may be assigned by the project manager or direct supervisor.

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
• Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

• Effectiveness: Performance and data analysis and sharing lessons

Digital & Innovation

• Collective intelligence design
  • Ability to design, lead or manage processes that help a collective to become smarter together by bringing together diverse groups of people, data, and technology. 
  • Ability to define and articulate why and how collective intelligence can add value to development programming (understanding problems; finding solutions; decision making and mobilising action; monitoring progress in real time, learning and adapting)
  • Being able to integrate different types of data (real-time, ‘ground- truth’ and novel data) to unlock fresh insights. 
  • Understand guidelines and principles around data privacy, ethics and protection
  • Increase diversity of inputs – and look beyond the ‘Usual suspects’, ability to navigate and manage a variety of actors, appreciate the diversity in perspectives, opinions, expertise. 
  • Ability to facilitate platforms or sessions where people can contribute by providing their views and ideas independently and freely.
  • Being people-centred: ensure people understand and can determine how their data is used. Feedback inputs and insights to empower people, don’t extract data 
• Developmental evaluation:
  • Learning and adaptation focused: ability to promote and facilitate ongoing reflection and adaptation; aimed at informing learning and portfolio related decision making.  
  • Being comfortable with unknown unknowns, uncertainty and understand the traits and value of working with emergence.
  • Being able to give direction rather than destination: 
    • monitor and learn about how we understand the present and our direction towards something better (general intent) – not measuring progress and milestones towards a specific predefined goal.
  • Being able to carry out evaluation thinking in complex systems and adapting evaluation strategies to changing realities.
  • Being inclusive, collaborative and co-creative: being able to design and implement evaluation frameworks with the variety of stakeholders and beneficiaries involved. 
  • Being flexible and able to use of a mix of methods, having a high tolerance for ambiguity and can draw on a variety of qualitative and quantitative evidence, is open to unorthodox types of evidence. 
  • Ability to set up the structures, conditions, rituals to create a culture for curiosity, reflection and learning and promote evaluation results and insights from a learning perspective.
  • Understand key principles of systems and complexity theory.

• Effectiveness: IRRF design, implementation, and monitoring.

Business Direction and Strategy 

• System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system

Business Management:

• Monitoring: Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results
• Evaluation: 
  • Ability to make an independent judgement based on set criteria and benchmarks
  • Ability to anticipate client’s upcoming needs and concerns

• Advanced University degree (Master’s degree or equivalent) in strategic planning, business administration and management, social science/ Management, project management, monitoring and evaluation, or other related fields is required or 
• A first Level university degree (Bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.