Monitoring Officer (Last Mile Supply Monitoring Solution), P-2, Temporary Appointment (6 months), Monitoring, Strategic Data and Evidence Center, UNICEF Supply Division, Copenhagen, Denmark, #128341

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, hope

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does – in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination. To the degree that any child has an unequal chance in life – in its social, political, economic, civic, and cultural dimensions – her or his rights are violated.

How can you make a difference?

The Monitoring, Strategic Data and Evidence Center (MSDEC) focuses on the generation, use and sharing of evidence and data as key contributions to supply chain optimization, programme design, and demonstrating results and achievements.

The Last Mile Supply Monitoring (LMSM) solution addresses a long-standing challenge of lack of visibility to the last mile of UNICEF’s supply chain. When partners receive supplies, they use the LMSM solution to report supply movements within their supply chain and the data is transformed into visuals available to both partners and UNICEF. Based on the increased visibility, UNICEF and the partner can strengthen programme implementation and identify potential inconsistencies so supplies reach the intended beneficiaries.

Under the supervision of the Monitoring Specialist within the Supply Chain Projects Unit in Monitoring, Strategic Data and Evidence Center (MSDEC) and in the framework of UNICEF Supply Chain Digitalization Initiative, the incumbent will support the introduction of the LMSM solution in Somalia.

1. Provide support to the Somalia Country Office in relevant areas related to the country-wide implementation of LMSM including setting up and providing user support and remote assistance to the UNICEF trainers during the training of local partner LMSM users.
2. Support in the overall project management of the LMSM solution in Somalia by e.g., preparing relevant materials. Participate in activities to create healthy stakeholder relationships to ensure a good collaboration with different UNICEF divisions and offices such as preparing for relevant meetings and develop written updates.
3. Monitor the use of the LMSM application and dashboard and collect user feedback to understand potential platform and dashboard enhancements. Communicate findings to relevant colleagues and support the implementation of the enhancements, including by testing.
4. Support improvements to the training approach and material. Identify and implement a relevant platform to share relevant guidance and training materials with the LMSM users and trainers.
5. Develop LMSM communication and advocacy materials such as the LMSM intranet page, relevant handouts and present the LMSM project in meetings with regions, countries or senior management.
6. Collect learnings from the Somalia experience to inform the global scale up of the LMSM project through observations, surveys or app feedback mechanisms. Also, support the preparation of the global scale up project, as required.
7. Perform any other duties or assignments as requested by the supervisor.

To qualify as an advocate for every child you will have…

Education

• An advanced university degree (master’s or higher*) in Business Administration, Public Health, Supply Chain Management, Social Sciences, or other related discipline.
• A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an advanced university degree.

Work Experience

• At least 2 years of progressive experience with logistics or supply chain management, including monitoring of the supply chain and using data to strengthen the performance – preferably in emergency settings such as Somalia.
• Specific UNICEF experience and knowledge of internal systems and processes is a strong asset.
• Project management experience involving local government and non-government stakeholders.
• Hands-on experience with development of training materials and facilitation of trainings. Also, experience with development of procedures such as standard operating procedures.
• Experience in building and maintaining excellent business relationships among different stakeholders.

Languages

• Fluency in English. Fluency in French is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

 UNICEF competencies required for this post are

• Builds and maintains partnerships
• Demonstrates self-awareness and ethical awareness
• Drive to achieve results for impact
• Innovates and embraces change
• Manages ambiguity and complexity
• Thinks and acts strategically
• Works collaboratively with others

Functional Competencies:

• Planning and Organizing (1)
• Applying Technical Expertise (1)
• Analysing (1)
• Persuading and Influencing (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at: http://www.whed.net/

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.