NCR – Customer Service Associate NCR – Customer Service Associate

About Us

Welcome to Foundever Manila!

Sitel has 4 websites in Metro Manila, with its headquarters unfold throughout two buildings in OJV and Technopoint. Positioned in 1 Doña Julia Vargas, Pasig Metropolis.

Just some minutes away is our Sitel Eton Cyberpod – which holds the best variety of associates – roughly 5,000. Completes the Metro Manila websites is Sitel Pioneer positioned in Mandaluyong Metropolis.

Job Abstract

Foundever is on the lookout for passionate customer support associates who can stay and breathe our core values.

We’ll additionally want you to know your method round a pc and be snug supporting clients by way of cellphone, on-line chat, or electronic mail.

Clients will depend on you to reply their questions, tackle their issues, and assist them with a specific services or products.

What does that imply for you? You’ll be the voice of the model and it’s as much as you to develop customized and memorable experiences between our shoppers and their clients.

Major Job Duties

WOW Clients over the cellphone, on-line chat, or electronic mail

Enthusiasm and a Be BOLD perspective with nice customer support expertise

A WORK Collectively strategy with open communication, excellence in service, integrity, and accountability

Construct TRUST by working as a staff member, in addition to independently, with minimal supervision

Reveal a robust customer support orientation and take duty to make sure clients are satisfie

Expertise Goal

• Name Middle expertise a plus

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