Neighborhood Hosts, IncGuest Services AgentfeaturedFull-Time/Anywhere in the World

We’re a resort and airbnb administration firm headquartered in NYC, with a do business from home workforce cut up across the globe (we had been working from house earlier than it was the development! 🙂 ). Based in 2015, we weathered the pandemic and are once more beginning to develop!

We’re on the lookout for a rockstar workforce member to fill out our visitor and reserving companies workforce. Your main position shall be to assist reply visitor questions, confirm and reply to reserving requests, and usually provide visitor help. The amount of inquiries is pretty low, so additionally, you will be requested to work on administrative, advertising, gross sales or analysis duties throughout this shift. These duties shall be assigned in accordance with your skillset and pursuits.

You may be anticipated to work out of your pc Monday to Friday, and monitor calls and messages out of your telephone on weekends (weekends are very sluggish with a typical shift seeing 1-2 messages the complete shift). When making use of, please describe your resort or airbnb visitor companies expertise.

Wage:
$1,250 – $2,500/mo. Is determined by expertise.

Necessities:

– 5+ years resort or airbnb visitor companies expertise

– 1 strong web reference to a minimum of 20mbps velocity

– A backup web connection in case of energy outages

– A laptop computer and mobile phone in a position to help the newest variations of igms and line2

– A peaceful demeanor and a fast wit

– Means to assume creatively beneath stress

– Means to work concurrently on a number of initiatives

Optionally available (tell us when you have any of the beneath abilities!):

– Social media expertise

– Gross sales expertise

– Advertising and marketing expertise

– Actual property analysis expertise

– Bookkeeping expertise

– Spanish, French, and/or German

– 3 weeks paid trip after your first 6 months

– 5 paid household and/or sick go away days after your first 6 months (convertible to trip days if not used)

– $1,000 schooling credit after your first 6 months

– Flexibility to modify shifts with different brokers as wanted

– Versatile selection of holidays (we ask you monitor out of your telephone, however will have the ability to rejoice with buddies/household as you want

– The flexibility to work from anyplace with an web connection

To Apply
Please ship a resume, connected as PDF.  Within the physique of the e-mail (not as an attachment), please embrace a canopy letter that describes your related expertise in addition to every other info you want to share.  When you have a linkedin, please embrace that as nicely. The topic line of your electronic mail ought to learn “Visitor companies agent” after which the shift you might be making use of for. So, for instance: “Visitor companies agent: 4pm – 12am”

Observe that we’ll not be hiring anybody with lower than 5 years resort or airbnb expertise. You’re anticipated to be working by yourself after a 1 week coaching interval, and that is sadly simply too steep a studying curve with out prior expertise.