Neighborhood Hosts, IncGuest Services AgentfeaturedFull-Time/Anywhere in the World

We’re a resort and airbnb administration firm headquartered in NYC, with a work at home workforce cut up across the globe (we had been working from dwelling earlier than it was the development! 🙂 ). Based in 2015, we weathered the pandemic and are once more beginning to develop!

We’re in search of a rockstar workforce member to fill out our visitor and reserving providers workforce. Your main position shall be to assist reply visitor questions, confirm and reply to reserving requests, and usually provide visitor assist. The quantity of inquiries is pretty low, so additionally, you will be requested to work on administrative, advertising, gross sales or analysis duties throughout this shift. These duties shall be assigned in keeping with your skillset and pursuits.

You can be anticipated to work out of your laptop Monday to Friday, and monitor calls and messages out of your cellphone on weekends (weekends are very gradual with a typical shift seeing 1-2 messages all the shift). When making use of, please describe your resort or airbnb visitor providers expertise.

Wage:
$1,250 – $2,500/mo. Is dependent upon expertise.

Necessities:

– 5+ years resort or airbnb visitor providers expertise

– 1 stable web reference to at the very least 20mbps pace

– A backup web connection in case of energy outages

– A laptop computer and cellular phone capable of assist the newest variations of igms and line2

– A peaceful demeanor and a fast wit

– Capacity to suppose creatively below stress

– Capacity to work concurrently on a number of initiatives

Optionally available (tell us when you’ve got any of the beneath abilities!):

– Social media expertise

– Gross sales expertise

– Advertising expertise

– Actual property analysis expertise

– Bookkeeping expertise

– Spanish, French, and/or German

– 3 weeks paid trip after your first 6 months

– 5 paid household and/or sick go away days after your first 6 months (convertible to trip days if not used)

– $1,000 schooling credit after your first 6 months

– Flexibility to modify shifts with different brokers as wanted

– Versatile alternative of holidays (we ask you monitor out of your cellphone, however will be capable to rejoice with pals/household as you want

– The power to work from anyplace with an web connection

To Apply
Please ship a resume, connected as PDF.  Within the physique of the e-mail (not as an attachment), please embody a canopy letter that describes your related expertise in addition to another info you wish to share.  When you have a linkedin, please embody that as effectively. The topic line of your electronic mail ought to learn “Visitor providers agent” after which the shift you might be making use of for. So, for instance: “Visitor providers agent: 4pm – 12am”

Word that we’ll not be hiring anybody with lower than 5 years resort or airbnb expertise. You might be anticipated to be working by yourself after a 1 week coaching interval, and that is sadly simply too steep a studying curve with out prior expertise.