Job Description
Why NetSuite?
Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a number of modules including: Finance, Inventory Management, Supply Chain Management, Manufacturing, CRM, Procurement, HR Management, E-Commerce and Project Management.
What you’ll do:
Work collaboratively in partnership with Professional Services and Partners, with learners throughout the EMEA Region, to help them build product knowledge, increase user adoption and achieve ROI.
Deliver customer-specific tailored training including Pre-UAT, Train the Trainer, End User Training, and Go Live Support based on their implementation project scope, virtually and onsite
Understand and apply adult learning techniques and modify according to customers’ specific needs, using learning industry best practices and techniques in daily engagements
Deliver Learning Lab workshops and webinar series to a broad customer base
Understand the NetSuite application in all functional areas as they relate to customer learning requirements
Take full ownership of multiple concurrent customer training projects with the flexibility to manage a changing schedule of differing complexities, collaborating with ease and grace
Participate in Project Kick-offs, training requirements definition and scoping conversations, advising and supporting customers
Adhere to Global Education Services Delivery methods, processes, procedures, and policies in the development and delivery of training services
Participate in the development of new offerings and improvement to processes
Represent the Global Education Services team and management as well as coordinating with Customer Success and Subscription Services teams. This position will be reporting directly to a UK-based manager
Qualifications/Skills required:
Minimum 2 years in the technology industry
1+ years’ experience in a functional training or consultative role with emphasis on technology and business process training development, design, and delivery
Strong presentation, training and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences
Understanding of common industry standards as related to ERP along with standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Sales Force Management, (Opportunity, Proposal, Sales Orders, Forecasting, Territory Management and Quotas), Inventory Management (Purchasing and Fulfillment) as well as support (Cases Management and Territory Management)
Ability to drive value with the customer
Excellent time management skills, with the ability to manage multiple demands and reprioritize as customer timelines shift
Highly adaptable and open to change so that one may best serve customers’ needs
Excellent written and verbal English skills that can be applied to documentation development, curriculum review, delivery and communication
Spanish or German language skills would be a plus
#LI-Hybrid
Career Level – IC3
Responsibilities
Why work at Oracle
Join a global workplace where you can make an impact.
We offer competitive salaries and exciting benefits – along with flexible and remote working to suit your lifestyle.
Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning.
Be yourself in an inclusive culture where employee resource groups champion our diverse communities.
What we’ll offer you
A competitive salary with exciting benefits
Flexible and remote working so you can do your best work
Learning and development opportunities to advance your career
An Employee Assistance Program to support your mental health
Employee resource groups that champion our diverse communities
Core benefits such as medical, life insurance, and access to retirement planning
An inclusive culture that celebrates what makes you unique
Life at Oracle and Equal Opportunity
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
https://www.oracle.com/corporate/careers/diversity-inclusion/
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
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