NPO – Programme Operations Officer

OBJECTIVES OF THE PROGRAMME

To support and collaborate with the Member States for further development and implementation of national policies and strategies to advance universal health coverage by strengthening of Health Systems. This includes strengthening Human resources for Health, delivery of high-quality integrated health services, Access to safe medical products and health technologies, Health Information Systems, Health Financing, leadership and Governance, community participation, and Digital Health.

DESCRIPTION OF DUTIES

Under the direct supervision of the Director, Department of UHC/Health Systems and overall guidance of Director, Programme Management, the incumbent will perform the following functions:

A) Administration

• Provide support to the head of the department in the administrative operations of the office in key operational areas including HR, procurement, budget and finance, logistics, office administration; and ensure consistent delivery services to coordinators and technical teams within the department
• Monitor quality assurance and compliance of transactions and provide advice to the head of the department by identifying internal operational and administrative risks; and proposing risk mitigation: management and corrective/compliance measures including creating awareness amongst the staff on the various compliance &programme requirements.
• Enhance capacity of administrative staff within the department through training initiatives.
• Promote close collaborative working arrangements with other departments and Units/Programmes, at Regional and country office level including HQ. Ensure adherence to WHO rules and regulations including SOPs and checklists for various operations of the department; Serve as department’s focal point in emergency relief and disaster management operations.

B) Programme planning and Programme management

• Provide support to the head of the department in the preparation of office operational budget including conducting of budget center programme budget and work planning exercises.
• Provide analytical inputs for financial and technical monitoring of implementation of programmes and prepare periodic reports for discussions in department’s meeting, recommending ways to accelerate implementation; assist in monitoring effective use of the human and financial resources of the department
• Provide support in full implementation of governing bodies resolutions and decisions, analyse and prepare follow-up plan of action, liaise with relevant departments/units and prepare periodic progress reports on implementation, highlighting operational bottlenecks and proposing solutions.
• Facilitate biennium assessment of the operational workplans including preparation of budget centre reporting including conducting timely orientation and supporting technical teams for such assessments. Participate actively in the work of the SEAR Programme Planning Management Network.

C) Resource and Grant agreement management:

• Support allocation of financial resources/ award mapping of the operational and HR plans, providing periodic financial reports, data, and statistics in accordance with WHO’s rules and regulations and donor requirements.
• Review contracts and donor proposals and agreements and liaise with responsible technical officers and resource mobilization team within the regional office for finalizing donor agreements, timely initiation of the agreement, its smooth implementation, timely donor reporting and smooth closing donor agreements Perform any other duties as assigned within field of competence.

REQUIRED QUALIFICATIONS

Education

Essential: First level university degree in management, public or business administration, social sciences or related field from a recognized university.

Desirable: Training in Business Administration or Program management

Experience

Essential: Minimum of two years of progressive work experience in general administration/ program management.
Desirable: Previous working experience in WHO or other UN agencies preferably insenior GS/NPO category

Skills

• Thorough knowledge of WHO goals, policies, rules and regulations, structure and functions.
• Knowledge of programme planning, monitoring, and evaluation process.
• Excellent written and oral communication skills. Very good interpersonal skills.
• Demonstrate dability and skills to manage high profile and sensitive/classified information.
• Skills in quality assurance and compliance- monitoring.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Ensuring the effective use of resources
• Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.

REMUNERATION

Remuneration comprises an annual base salary starting at INR 3,008,136 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level
• Only candidates under serious consideration will be contacted.
• A written test and/or an asynchronous video assessment may be used as a form of screening.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected]
• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• For information on WHO’s operations please visit: http://www.who.int.
• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].
• This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
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