*** This position is open ONLY to NRC Internals***

Rights Respected, People Protected

About NRC:

The Norwegian Refugee Council (NRC) is a non-governmental humanitarian organization with 75 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, food security, livelihoods, legal Assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 6000 committed and competent employees involved in projects across four continents. NRC runs the world’s largest standby roster, NORCAP, with 650 professionals ready to be deployed on 72 hours notice when a crisis occurs.

NRC in the Islamic Republic of Iran:

NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 10 provinces in Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counseling, and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in the country. Next to our programs, NRC Iran also built an advocacy unit to develop joint messages and initiatives among INGOs to improve the rights of the displaced.   Following several recent breakthroughs, NRC Iran is scaling up substantially its activities in support of the Government of Iran’s efforts towards an estimated 3,6 million Afghans residing in the country and is expanding its programme unit.

Role and responsibilities

The purpose of the assistant position is to assist in the day-to-day implementation of the support function’s responsibilities.

The following is a brief description of the role.

Generic responsibilities:

• Ensure adherence to NRC policies, tools, handbooks and guidelines
• Assist with the implementation of the support function portfolio according to the plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function
• Liaison and follow up with police and relevant authorities for activity related approvals and administrative requests including (visa, vetting, residency etc.)
• Promote the rights of refugees and displaced in line with the advocacy strategy
• Identify and report protection needs and gaps and explore and propose new and safer ways to assist.

Specific responsibilities 

• Develop a Recording system for physical and electronic archives of all communications with national-level government authorities and keeping records on all outgoing and incoming communications.
• Ensure that the CAFIA tracker is updated every day.
• Draft and submit communications with national-level stakeholders.
• Assist with harmonized and credible translation of documents from English to Persian and vice versa.
• Develop administrative tools and ensure applying existing procedures to ensure timely and effective implementation of Government Liaison activities.
• Monitoring national and regional media to highlight developments relevant to the work of NRC in I.R. of Iran.
• Assist with liaising with national-level stakeholders to ensure the timely receiving the required permissions
• Conducting staff briefing sessions
• Set goals and deadlines in line with the area of responsibility for the role Critical interfaces
• Ensure all immigration procedures for international Travelers are received on due time. Including all kinds of Visas, residencies etc.

Competencies

Professional competencies

Generic professional competencies:

• Experience working in an administrative role for at least 2 years is desirable
• Previous experience working in complex and humanitarian contexts would be a plus point
• Documented results related to the position’s responsibilities
• Some knowledge of English

Context related skills, knowledge and experience:

• Bachelor’s degree in Business Administration, Management or related fields is an asset
• Proficiency in MS Office (MS Word, MS Excel and MS PowerPoint, in particular)

Behavioural competencies

• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Handling insecure environments
• Coping with change

What we offer:
Contract: 3 month probation with possibility of extension
Salary: based on NRC grade structure-This position is grade 5 of the organizational grading and structure
Duty Station: Iran-Tehran with some field visit

NRC in the Islamic Republic of Iran

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements