JOB DESCRIPTION

Role and responsibilities

The purpose of the HR Coordinator is to implement the delegated area of responsibilities.

Key Responsibilities

Generic responsibilities

1. Compliance and adherence to NRC policies, handbooks, guidelines, donor requirements and national labor law in all processes and procedures.
2. Prepare and submit reports and analysis and ensure proper filing of all support documents
3. Responsible for implementation of new country specific technical SOPs, guidelines and tools in Area
4. Support line managers in procedures and require support team trainings
5. Advice in personnel conflicts/processes when relevant
6. Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc.
7. Coordinate with relevant partners, suppliers, authorities, lawyers etc.
9. Ensure that staff records in all offices in the area are up to date and filed appropriately
10. Responsible for ensuring quality support to project implementation.
11. Contribute to the implementation of Safe and Inclusive Programming Minimum Standards across area of responsibility.

Specific responsibilities

• Oversee and manage the recruitment process, supporting hiring managers to ensure compliance with minimum standards and national laws, in proportion to the needs arising from the emergency response.
• Coordinate with the area office and country office HR teams to manage and administer responsibilities related to compensation and benefits, including contract management, payroll administration, and benefits allocation (such as insurance, overtime, leave, etc.) for national and international staff.
• Follow up on the onboarding process for newly hired international staff and ensure they are enrolled in inductions, providing them with tools, information, security awareness, and contextual challenges, in collaboration with relevant stakeholders and functions.
• Provide support to staff and line managers regarding employee relations management, including organizational resilience, working environment, disciplinary measures, grievance management, and work-related incidents.
• Promote well-being and a healthy work-life balance alongside all available support programmes, ensuring consistent follow-up and reporting on their effectiveness.
• Collaborate with the country office HR team on duty of care and mental health support for the area office team, as well as coordinate with the MENA regional office HR on solutions and methodologies.
• Ensure that HR emergency response plans and procedures function as intended, coordinating adjustments with country office management while maintaining updated records.
• Collaborate with the Health, Safety, and Security unit and other stakeholders on emergency preparedness plans such as evacuation.
• Be responsible for managing and tracking the emergency team rotation in and out of Gaza, including effective management and follow-up on Rest and Recuperation Leaves (R&R).
• Coordinate with the Palestine hub admin unit to support the Gaza team office admin-related work.

Requirements and Qualifications

Generic professional competencies:

• Minimum 3 years” experience working as an HR Coordinator in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience:

• Knowledge of the context in Palestine
• Fluency in Arabic, both written and verbal
• Qualification requirement: Bachelor’s degree or higher

What we Offer?

You will be working in an international and diverse organization with a dynamic atmosphere.

You will receive support and opportunities to expand your skills and enhance your expertise.

You will be working in our Office in Amman,

This position is Grade (07) Step (01). Salary & Benefits are based on Amman Duty Station.

Reports to: Area Manager.

Recruiter: Recruitment Team.

Contract Duration: 6 months renewable, based on the need of position, funding and performance.

E-mail: [email protected]

If you are interested to apply for this position, please check the full Job Description: JD-HR Coordinator HUB.docx

Applications are only accepted if submitted through NRC website.

Applications won”t be considered without a Resume and a Cover Letter in English.

For more information about NRC”s work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

About Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world”s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH