Position: Information Analyst CrisisInSight

Reports to: Team Leader

Supervision of: None

Budget responsibility: None

Starting date: ASAP

Duty Station: Amman, Jordan (no travel required)

Duration and contract type: National contraxct,1 year – 100%. High likelihood of renewable contract.

Eligibility: Candidates with the right to live and work in Jordan

Only applications including a CV and cover letter in English will be considered.

About ACAPS

Who we are: 

ACAPS is an independent analysis provider. We are an independent analytical voice helping humanitarian workers, influencers, fundraisers, and donors make better-informed decisions and respond more effectively to disasters.

What we do: 

We inform crisis response: We aim towards reshaping the humanitarian narrative by providing timely and independent needs analysis, data, training, and methodological tools while advocating for a more evidence-based response to crises.

We collaborate with honesty and Creativity: ACAPS maximises synergies with humanitarian responders, specialised analytical organisations, academic institutions, the private sector, and civil society and encourages them to implement a collaborative approach.

As humanitarian needs continue to rise steeply, there is an increasing parallel demand in the sector for high-quality, independent analysis to guide resource prioritisation and programmatic responses. ACAPS is uniquely positioned in the humanitarian architecture to respond to these challenges, operating as a global public good to the humanitarian sector by providing independent, multi-sectoral analysis to enable humanitarian stakeholders to better understand and address the needs of crisis affected populations across the globe.

ACAPS is a project hosted by the Norwegian Refugee Council (NRC) and governed by a Consortium of NRC, Save the Children and Mercy Corps. ACAPS is currently at an exciting stage of its growth trajectory, with a fast-expanding decentralised global team. Due to an increased awareness of ACAPS value add to the humanitarian sector, ACAPS conducts analysis on crises in Afghanistan, Colombia, Ethiopia, Sudan, Ukraine, and Yemen with team members working within many of these countries. This is in addition to multiple global teams providing analysis spanning over 150 countries and 100 active crises worldwide.

CisisInSight: 

The CrisisInSight team supports the humanitarian community by providing up-to-date information on more than 100 key crises around the globe. This enables crisis responders to better understand and thereby better address the needs of the affected population, and at the same time strengthening the assessment ecosystem.

Purpose of the position

Contribute to ACAPS’ timely analysis of humanitarian crises, thus enabling crisis responders to make better informed decisions. This is a position for people interested in a career in the humanitarian sector and who are specifically interested in qualitative and quantitative analysis, humanitarian planning, and in promoting evidence-based decision making. The information analyst will develop valuable knowledge in analysis techniques, including secondary data review, joint analysis, and data management.

The Information Analyst in this role will be focusing on analysis and reporting for the Middle East and North Africa (MENA), and central Asia.

 

Operate in line with the ACAPS values

We share and strive to maintain the values of agency, candour, integrity, diversity, evolution, ambition, and collaboration in everything we do. The post holder is expected to develop the position in line with these values. The ACAPS values live in the way we manage our teams, create our content and engage with stakeholders.

NRC, as the contracting body, is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

Role and responsibilities

Main responsibilities

1. Research and Analysis: Conduct monitoring of information on global political, economic, social, and humanitarian developments in the assigned countries of responsibility and design and write analytical reports about them.
2. Methodology and quality assurance: Support the development of ACAPS knowledge and guidance on better data collection, data preparedness activities, analysis, and reporting.
3. Collaboration: Represent ACAPS and provide visibility to CrisisInSight work externally. Engage with the Middle East team (dedicated team at ACAPS working on specific analysis projects on the region) to produce coherent analysis across the organisation.

Specific responsibilities

1. Research and Analysis
   1. CrisisInSight Global Severity Index
      • Analyse quantitative and qualitative data from the INFORM Severity Index.
      • Conduct the analysis of baseline and historical event data.
      • Through regular monitoring of crises, identify when is necessary to produce qualitative or quantitative analysis reports to draw attention to specific situations.
      • Guarantee the quality of data collected by supporting data quality control processes.
   2. CrisisInSight other products
      • Gather and analyse quantitative and qualitative data to feed the Humanitarian Access Index and global risk analysis, and in general to ACAPS portfolio.
      • Conduct trend and risk analysis of evolving crises to feed the ACAPS quarterly risk report.
      • Work in collaboration with the entire analysis team to ensure timely production and dissemination of ACAPS original products.
      • Produce thematic ad hoc reports and analysis.
      • Update the country pages of ACAPS website using analysis and data collected for ACAPS products.
      • Support the communications team to disseminate analysis reports by providing summary text and tag lines for use on social media platforms such as Facebook and Twitter, and on occasion, carrying out dissemination activity via social media.

2. Methodology and quality assurance

• Contribute to the improvement of ACAPS analysis methodologies. Participate in internal evaluation to improve the quality of analysis activity.
• Provide technical support to ACAPS data collectors on data collection processes in accordance with ACAPS methodologies and information needs, as well as through sharing of context knowledge.
• Contribute to the joint reflexion of the team regarding the evolution of ACAPS analysis products (product design and development).
• Support the review process of methodology documents and analysis products and provide support to ACAPS methodology development notably in doing research for developing technical briefs.

3. Collaboration: Internal/external and networking

• May represent ACAPS and provide visibility to CrisisInSight work by delivering presentations on CrisisInSight products and crises monitored to key stakeholders.
• Establish a network of key informants at a field level and conduct regular interviews to integrate and support analysis and research.
• Lead joint analysis with key stakeholders by organising Analytical ‘Coffee Meetings’ for the region(s) monitored.
• Support the CrisisInSight Team Leader and Senior Analyst in maintaining any new collaboration assigned to CrisisInSight.
• Collaborate with the Middle East Team and Middle East Senior Analyst on specific analysis products the team leads on.
• Exchange, on a regular basis, information on the countries monitored with the analysts working on projects assigned to the Middle East Team.

4. Perform other duties in the organisation as appropriate, including but not limited to:

• Provide support to other analysts and ACAPS colleagues on products, monitoring, and briefing notes.
• Participate in, support, or lead specific ad hoc projects, as requested.
• On occasion be available to research and draft Briefing Notes outside of regular working hours or weekends.

 

Professional Competencies

• Relevant Master’s degree (or Bachelor’s degree with at least 3 years’ experience in relevant sectors) preferably in humanitarian action, social sciences (anthropology, sociology, economics, political science, psychology, geography, etc.), international relations, public health, epidemiology or other relevant education.
• Previous experience (minimum 2 years) in research, analysis, information management, advocacy, or other relevant experience in the humanitarian sector or related fields (development, international relations, social science, etc).
• Knowledge of quantitative and qualitative research and analysis methods (mixed and multi) and ease with handling, large amounts of quantitative data.
• Written clarity, including ability to analyse complex concepts and synthetize information.
• Ability and confidence to make judgment calls when interpreting ambiguous data.
• Demonstrated understanding of the principles of emergency preparedness, response and early recovery.
• Demonstrated understanding of needs assessments in humanitarian crisis.
• Fluent written and oral communication skills in English. Knowledge of Arabic and any other language is an asset.
• Excellent working knowledge of Microsoft Office suite particularly Excel.
• Familiarity with R, Python, Tableau, PowerBI, or similar software is preferable.

Behavioural Competencies

• Planning and delivering results: Ability to work efficiently under pressure, manage multiple tasks and meet deadlines, while maintaining attention to detail. Ability to work autonomously and proactively.
• Working with people: Proven cooperation and inter-personal skills, including proven capacity to work very efficiently in a team.
• Communicating with impact and respect
• Active listening
• Adapting and responding to change: Flexible, including willingness to work overtime.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements