NS Working Supervisor (HGV) / Goruchwylydd Gwasanaethau Cymdogaeth

NS WORKING SUPERVISOR (HGV)
Reference number: ECO00707
Salary Range: Grade 6 – £32,061 – £36,363

Cardiff is a vibrant and growing city, and we have an exciting opportunity for a motivated
individual to join the Recycling & Neighbourhood Services Team as a Neighbourhood Service
Working Supervisor. Our team is committed to delivering excellent service to Cardiff’s
residents and visitors, ensuring high standards in street cleansing, waste management, and
environmental quality.

As a Neighbourhood Service Working Supervisor, you will provide day-to-day operational
supervision and control for all areas within the scope of cleansing services. You will ensure
excellent customer service, plan and organise resources, and drive a range of fleet vehicles.
The role involves monitoring daily work activities, responding to customer requests and
complaints, maintaining accurate records, and ensuring compliance with health and safety
requirements. You will also provide leadership and support to the workforce, setting an example
of best customer practice and standards.

Goruchwylydd Gwasanaethau Cymdogaeth
Cyfeirnod: ECO00707
Ystod Cyflog: Gradd 6 – £32,061 – £36,363

Mae Caerdydd yn ddinas fywiog sy’n tyfu, ac mae gennym gyfle cyffrous i unigolyn llawn
cymhelliant ymuno â’r Tîm Ailgylchu a Gwasanaethau Cymdogaeth fel Goruchwylydd Gwasanaethau
Cymdogaeth. Mae ein tîm wedi ymrwymo i ddarparu gwasanaeth rhagorol i drigolion ac ymwelwyr
Caerdydd, gan sicrhau safonau uchel o ran glanhau strydoedd, rheoli gwastraff ac ansawdd
amgylcheddol.

Fel Goruchwylydd Gwasanaethau Cymdogaeth, byddwch yn darparu goruchwyliaeth a rheolaeth
weithredol o ddydd i ddydd ar gyfer pob maes o fewn cwmpas y gwasanaethau glanhau. Byddwch yn
sicrhau gwasanaeth cwsmeriaid rhagorol, yn cynllunio a threfnu adnoddau, ac yn gyrru amrywiaeth
o gerbydau fflyd. Mae’r rôl yn cynnwys monitro gweithgareddau gwaith bob dydd, ymateb i
geisiadau a chwynion cwsmeriaid, cadw cofnodion cywir, a sicrhau cydymffurfiaeth â gofynion
iechyd a diogelwch. Byddwch hefyd yn darparu arweinyddiaeth a chymorth i’r gweithlu, gan osod
esiampl o ran arferion gorau a safonau cwsmeriaid.