OAM Call Center Associate
Indian Creek 10740
The OAM (Office of Access Management) Call Center Associate assists patients with scheduling appointments and insurance registration with The University of Kansas Health System’s outpatient clinics. These staff work in a call-center environment answering incoming patient calls as well as contacting patients who have received a specialty referral. The OAM Call Center Associate provides the highest level of customer service through friendly and compassionate patient interaction and scheduling appointments correctly. The OAM Call Center Associate successfully manages more complex scheduling needs and may serve as a preceptor for new staff. In addition to scheduling, the staff may review patient self-scheduled appointments for accuracy and create patient communication campaigns. The OAM Call Center Associate works out of the OAM Call Center location and may have the opportunity to work remotely at home after demonstrating consistent competency with job duties. Candidates for this position should have prior healthcare and/or call center experience.
JOB REQUIREMENTS
Required:
Proficiency of Level I skills, plus:
R-29870
We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (globalvacancies.org) you saw this posting.
Research Technician ICRISAT seeks applications from Malawian nationals for the post of Research Technician to…
As a Store Manager , you will have the opportunity to be part of a…
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American…
Procurement Process RFQ - Request for quotation Office UNDP-GEO - GEORGIA Deadline 14-Mar-25 @ 07:00…
Reference #: 260885 Job Details Job Location Berwyn Store - Berwyn, PA Position Type Part…
VSO is the world’s leading international non-governmental organisation that works through volunteers to create a…