Org. Setting and Reporting
The Staff Employment and Administration Section (SEA) is one of three Human Resources (HR) Sections within the Bureau of Administration and Services (ADB) within ICAO. SEA is dedicated to operational aspects of HR management and service, such as contract management, benefits and entitlement administration, separation handling and servicing retirees, administration of social security and pension benefits, staff accreditation matters and oversight of the Medical Centre. The ICAO Medical Centre has been established to ensure prompt access to medical services that will enable the Organization to fulfil its duty with regard to health care of staff members. The ICAO Medical Centre provides medical services to all ICAO staff (including Regional Offices), delegates, staff of UN Organizations based in Montreal. The Medical Centre’s main function is to reduce health related risks for staff and for the organization as a whole. The Medical Centre provides occupational health services and oversight of all health-related programmes. The incumbent reports administratively to the Human Resources Specialist (Social Security and Benefits), with whom s/he consults on matters that relate to the support of the Medical Centre. The incumbent receives guidance from the Medical Doctors on medical-related matters and complex issues but is required to work autonomously on the day-to-day operations of the Medical Centre.
Responsibilities
Function 1 (incl. Expected results) Performs occupational health services, achieving results such as: • Prepare sick leave reports/certificates and certification of sick leave in consultation with the Medical Officers. • Provide guidance to HR Administration on sick leave, service-incurred accidents or illnesses, possible cases of termination for health reasons or disability as well as other workforce issues. • Review (in consultation with the Medical Consultant(s) and advise HR Administration on remote working privilege due to illness, return to work and limited reasonable accommodation assessments. • Record and analyse sick leave data and investigate the causes of sickness and injuries in the workplace and propose preventative approaches. • Act as focal point to local, regional governmental and international health authorities (i.e. UNHQ, DHMOSH, UNMD, WHO, CDC, Québec’s Ministry of Health and Social Services, Regional Public Health Authorities and Public Health Agency of Canada). • Assist in drafting and implementing policies and procedures related to occupational safety and health framework. • Promote Occupational health and safety and wellbeing in the workplace; plan, coordinate and participate in addressing work environment and occupational health issues, such as holding periodic training sessions in cardio-pulmonary resuscitation and promoting good health and support and facilitate information sessions on common health issues. • Ensure preparedness and adequate response to longer-term medical emergencies, such as the COVID pandemic, by providing the appropriate advice to management and staff, providing protective equipment, and monitoring and tracking any related medical issues. Function 2 (incl. Expected results) Performs medico-administrative duties, achieving results such as: • Manage and coordinate the daily operations of the Medical Centre. • Collaborates with the Medical officers and administrative staff in establishing policies and practices that ensure quality in the delivery of medical care. • Supervise the Administrative Assistant/Receptionist in the medical Centre. • Ensure proper filing of medical and other records and evaluate when files should be sent for archiving. Verify the digitizing of medical files, when required. • Maintain an adequate inventory and stock control of medications/vaccines and other medical supplies and equipment. • Support medical administration, including requests for procurement of medical supplies. • Ensure the full use, application and operability of Electronic Medical Records (EMR) software and any relevant software applications in use by the Medical Center. • Process pre-employment medical clearances and advise SEA in a timely manner. Function 3 (incl. Expected results) Performs Clinical Duties, achieving results such as: • Review travel health services, including risk assessment, advice, vaccinations, and travel clearance (Review immunization needs of staff travelling on mission and administer appropriate vaccines, as required. Provide instructions to staff on tropical and other infectious diseases). • Immediate treatment and care of workplace injuries or major medical emergencies in the workplace, including the coordination of activities of Medical Officers or other medical points of contact (external medical service providers, clinics, etc.) • When required, be on-call with the Medical Officers. Function 4 (incl. Expected results) Performs other related duties, as assigned.
Competencies
Core Competencies: Professionalism: Knowledge of occupational health nursing requirements, treatments and procedures; ability to respond to emergencies and provide first care to patients and prepare for treatment; knowledge of major medical office equipment and ability to use them; ability to take initiative in emergency situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed. Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve. Managerial Competencies: Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
Education
Essential: An advanced-level university degree (Master’s degree or academic equivalent) in Nursing, or related field, is required. A first-level university degree in combination with two additional years of qualifying experience in Nursing (BScN), or related field, may be accepted in lieu of the advanced university degree Licences/Certification • Licence as a registered nurse in Quebec. • Certification in Tropical Diseases and Travel Medicine. • Certification in Basic Life Support (BLS), First Aid (FA) and Automated External Defibrillator (AED).
Job – Specific Qualification
Not available.
Work Experience
• A minimum of three (3) years of experience as a nurse in a hospital Intensive Care Unit (ICU), Emergency Room (ER) environment, or in a clinic is required. • A minimum of three years of experience working in Occupational Health is required. • Experience in responding to emergencies and providing first care to patients and preparation for treatment is required. • Experience in responding to emergencies and providing first care to patients and preparation for treatment is required. • Proven experience in the use of modern information and communications technology for the processing and management of medical data is required. • Experience in preparing reports and in training is required. • Work experience within an international or government organization is desirable.
Languages
Essential Fluent reading writing and speaking abilities in English and French. Desirable A working knowledge of any other language of the Organization (Arabic, Chinese, Russian, Spanish).
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
The ICAO Assembly recently reaffirmed its commitment to enhancing gender equality and the advancement of women by supporting UN Sustainable Development Goal 5 “Achieve gender equality and empower all women and girls.” Female candidates are strongly encouraged to apply for ICAO positions, especially in the Professional and higher level categories. It should be noted that this post is to be filled on a fixed-term basis for an initial period of two (2) years (first year is probationary for an external candidate). ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization within the duty station. ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. The Standards of Conduct for the International Civil Service adopted by ICAO, which are applicable to all staff members, are defined in the ICAO Service Code (Staff Regulations). ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC). The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered. Remuneration: Level P-2 Rate Net Base Salary per annum USD 50,377 Post Adjustment (net) per annum (*) USD 26,498 (*) Post Adjustment is subject to change.
United Nations Considerations
In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis. Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.