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Omni Interactions Work from Home Customer Service RepfeaturedContract/USA Only

  • Remote/Home-based
  • Anywhere
  • Posted 3 months ago

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Please apply from a laptop computer or desktop.

Work From Residence. Set Your Personal Schedule.  Get Paid.
 
Becoming a member of Omni Interactions as an unbiased contractor, you’ll achieve entry to quite a lot of unique contracts. 
If you happen to companion with us, you’ll do business from home, offering customer support to Omni’s purchasers. 
You possibly can present customer support over the cellphone, over chat, by working tickets, or by making outbound cellphone calls. 
You earn cash by supporting Omni’s purchasers.  
Earn a living from home
No hassles of commuting
Schedule your individual hours
Work when it is handy for you
Acquire expertise in several industries
Excessive pay charges
 

About our software course of
That is the beginning of your journey to contracting with Omni. After you have joined our group of distant buyer care contractors, you’ll have unique entry to view all open contracts.
 
Start your journey by clicking the “Apply Now” button and finishing your profile. As a part of the applying course of, you will have to take an internet evaluation which is able to solely take quarter-hour to finish. If you happen to meet the necessities, you will obtain an invite inside 24 hours to log in to our on-line portal the place you’ll be able to view and apply to contracts that match your pursuits. Remember to take a look at our know-how necessities earlier than making use of.
 

Overview
Omni helps many consumers. Impartial contractors who’re among the many certified candidates will present customer support (taking inbound cellphone calls, answering chat messages, & responding to emails) for Fortune 500 firms.
You’ll work together with clients primarily by means of inbound cellphone calls and presumably chat/e-mail, serving to them with all their wants.
 
Schedule:
Versatile work schedule choices out there
⏰ Majority of labor hours are throughout weekdays and daytime
️ Alternative to create a piece schedule that works greatest for you
 
Earnings & Income:
Contract earnings differ by shopper, with aggressive charges usually starting from $14 to $20 per hour
Pay is decided by your cellphone name standing when helping clients
Extra incentives out there primarily based on shopper and efficiency metrics. 
 
Required Expertise for Profitable Contractors:
Distinctive written and verbal communication abilities
✅ Confirmed monitor file in customer support and delivering excellent buyer care
Eager consideration to element with sturdy problem-solving abilities
Pleasant, empathetic tone, {and professional} demeanor
Self-motivated, proactive, and resourceful mindset
‍ Proficient in utilizing know-how, together with laptop purposes and software program.
 

Vital Info  
Know-how & Gear Necessities:
Quiet and safe work setting throughout working hours
Private laptop with a minimal of 8GB RAM (tablets and Chromebooks usually are not permitted)
Wired USB headset with microphone for clear communication
Excessive-speed wired web with a minimal of 10 Mbps obtain velocity for seamless connectivity
Working system of Home windows 10 or Home windows 11 (some purchasers might settle for AppleOS)
Legitimate and up-to-date antivirus software program put in
Good cellphone, Android pill or iPad is required for program work, together with an authentication app.
Home windows 10 or Home windows 11 working system have to be used (some purchasers will settle for an AppleOS)
 
Work Atmosphere Necessities:
Quiet, uninterrupted house
⌨️ Organized desk space
 
 
We’re at the moment unable to work with contractors residing in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Contractors should additionally efficiently go a felony background verify.
 
We are capable of work with contractors residing in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, South Carolina, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming.
 
Contractual Relationship: The connection between you and Omni Interactions is a contractual relationship. You’ll stay an unbiased contractor throughout your program task. Omni Interactions is not going to be chargeable for withholding taxes in your earnings whereas contracted with Omni Interactions. Whenever you obtain your contract, you’ll be requested to conform to haven’t any declare towards Omni Interactions hereunder or in any other case for trip pay, sick depart, retirement advantages, Social Safety, employee’s compensation, well being or incapacity advantages, additional time, unemployment insurance coverage advantages or worker advantages of any variety.

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