Grainger Businesses
Job title:
On Web site Service Rep
Firm
Grainger Companies
Job description
Work Location Sort: OnsiteAs a number one industrial distributor with operations primarily in North America, Japan and the UK, We Preserve The World Working® by serving greater than 4.5 million prospects worldwide with merchandise delivered by way of modern expertise and deep buyer relationships. We’re devoted to offering worth for patrons, fostering an attractive tradition for staff members and driving robust monetary outcomes.Our welcoming office lets you study, develop and make a distinction by preserving companies operating and their folks protected. As a Nice Place to Work-Licensed™ firm, we’re on the lookout for passionate folks to hitch our staff as we proceed main the business over our subsequent 100 years.Place Abstract:The Onsite Service Consultant’s (OSR) principal perform is to help Grainger’s strategic imaginative and prescient to be Our Prospects’ First Selection by offering the very best service each time to prospects in serving to them handle their stock and operations.Job Tasks (You Will):Buyer Service/Stock AdministrationProviders a number of buyer areas on a chosen route by offering the next providers:Obtain and inventory bought product in designated buyer areas.Ensures correct product stocking ranges at buyer areas by scanning orders as stock is depleted.Oversee buyer stock areas by guaranteeing correct labeling and portions readily available are correct.Resolve buyer issues promptly and precisely in a fashion that can retain and promote buyer loyalty in accordance with Grainger coverage and process.Adjust to the security and inspection necessities of each Grainger and the power the place the service is being offered.Meet outlined KPI’s for the place.Account developmentAssist generate new orders by partaking with buyer to determine further product wants (e.g., seeks and captures “spot purchase” alternatives whereas on website, appears for added alternatives so as to add gadgets to program)Cross-functional partnershipsExecute onsite service part of account technique as outlined by cross-functional enterprise companions.Work with gross sales companions to enhance buyer expertise and improve enterprise.Training/Expertise (You Have):Highschool diploma and 1-3 years’ expertise in customer support/promoting (i.e., Retail / phone / warehouse) setting.Self-motivated, with excessive vitality and dedication to customer support and gross sales development.Should be snug on every day use of expertise.Potential to successfully collaborate with tact and diplomacy with inside and exterior prospects and cross-functional companions.Demonstrated means to use robust judgment, impartial problem-solving expertise, and understanding of Grainger’s Core Worth Proposition.Deal with numerous technical and operational points.Function in a quickly altering setting.Glorious verbal and written communication expertise.Background checks and drug screening could also be required (as warranted by Firm or buyer necessities in working on-site and/or working tools).Should possess and keep a sound driver’s license in province of residence.Could also be required to make use of a private car for transportation with legitimate insurance coverage which meet’s Grainger’s requirements.The place could require you to attend at our prospects’ websites. Some prospects could have alcohol and drug screening insurance policies for on-site contractors and distributors. You could be required to undergo such buyer screening procedures as and when requested as a situation of being permitted on such websites.This place is hourly and pays between $ 24.47 – $ 28.00. This function is bonus eligible.#LI-KG1Rewards and Advantages:
Our packages present selection and adaptability to fulfill your particular person wants. Take a look at a number of the advantages accessible to you with Grainger (could fluctuate based mostly on hours labored):
- Medical, dental, imaginative and prescient and prescription drug protection
- Paid break day (PTO) and as much as 12 firm holidays per yr (depending on dwelling province)
- Life insurance coverage protection, together with spousal and dependent life insurance coverage.
- Worker Household Help Program to assist staff members with bodily, emotional, psychological, monetary and different considerations
- Registered Retirement Financial savings Plan & Outlined Contribution Pension Plan that can assist you save to your monetary future
- Academic & Skilled Membership Charge Help program
- Worker reductions, staff member perks and extra!
DEI AssertionWe encourage you to use even when your expertise would not completely match this job publish as you should still be the proper candidate for this function or others. We aspire to create a tradition the place everyone seems to be snug being who they’re, can study and develop to comprehend their full potential, and is acknowledged and rewarded for his or her affect.Pre-employment background checks are required for all exterior candidates. Inner candidates bear a background verify once they transfer from a non-driving function to a driving function.Grainger is an Equal Alternative Office. All certified candidates are thought-about for employment with out regard to race, faith, intercourse, sexual orientation, gender id, nationwide origin, age, or incapacity. Lodging can be found on request.
Anticipated wage
Location
Kamloops, BC
Job date
Sat, 23 Mar 2024 23:57:39 GMT
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