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OnTheGoSystemsTop 100WordPress Technical Supporter speaking English and German (Spanish is also a plus!)featuredFull-Time/Anywhere in the World

  • Remote/Home-based
  • Anywhere
  • Posted 8 months ago

At OTGS we’re bridging linguistic and cultural boundaries. With our merchandise, we foster world communication and empower folks to supply and attain providers and merchandise worldwide. Our purpose is to assist purchasers succeed.
We’re hiring help specialists for WPML workforce. You’ll troubleshoot issues and assist purchasers use our merchandise. You can be answering consumer questions, figuring out and fixing issues, inspecting configurations and code, collaborating with workforce members, and escalating points or new options to our improvement groups.
We’re on the lookout for an skilled WordPress technical supporter talking ENGLISH AND GERMAN (ideally additionally Spanish) for WPML Boards at OTGS to hitch our robust workforce of supporters and builders.
It’s vital to be a great workforce participant and a very good communicator with self- self-discipline, particularly when you find yourself nearly executed however there’s a consumer reporting a difficulty that wants debugging.

What you’ll do:

  • Reply to questions from purchasers,
  • Debug points,
  • Have a look at configurations and code strains,
  • Collaborate with Help workforce members,
  • Escalate points or options to Improvement groups.

What we wish you to have:

  • At the very least 2-3 years of confirmed expertise in a Technical Buyer help function,
  • Wonderful English and German (each written and spoken) – Spanish could be a plus!
  • Experience in WordPress UI and Codex (+ templates, taxonomy, customized publish varieties)/ WP CLI / GIT fundamentals / HTML / CSS, JavaScript / Chrome DevTools (or related),
  • Expertise constructing web sites utilizing WordPress,
  • Excellent problem-solving abilities,
  • Endurance and robust consideration to element,
  • A dependable robust web connection (we’ve calls day by day).

What we provide:

  • 100% distant place,
  • Full-time place with paid public holidays, trip, and sick depart,
  • Paid sabbatical (sure, most individuals in our workforce follow us for years!),
  • Being a part of a workforce of good, self-driven people,
  • Ample alternative to progress and advance,
  • Assembly and collaborating with workforce members throughout the globe.

In regards to the workforce and the way we work

You will be a part of a workforce of good and enthusiastic individuals who love getting issues executed and take satisfaction of their work.

We worth a great stability between work and private life and revel in working remotely.

Our workforce unites folks from all around the world, with totally different backgrounds, languages, cultures and collectively we create helpful merchandise.

Above all, we’re on the lookout for individuals who simply love serving to others and get satisfaction from resolving issues.

We invite you to change into a part of a particular workforce!

Apply for this position
To assist us observe our recruitment effort, please point out in your cowl/motivation letter the place (globalvacancies.org) you noticed this job posting.

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