Operations and Planning Manager

Job Function 

The Operations and Planning Supervisor is accountable for the supply of a spread of enterprise providers that help the final infrastructure and governance of the College. The role-holder is a member of the College Skilled Providers Management Group, working in partnership with senior colleagues throughout the College, Faculty and College. The role-holder has accountability for supply of an environment friendly and efficient suite of operational providers and for contribution to the event of service excellence inside the College’s skilled providers crew.

The role-holder will contribute, on behalf of the College, to the College-wide change programme, embedding a tradition of steady enchancment to successfully help the core enterprise of the college.

The position stories on to the Head of Skilled Providers inside the College.

Fundamental Duties and Tasks: 

1.       Strategic management and growth of a service design mannequin to help operations inside the faculty with respect to services and reception, timetabling, educational workload, and educating planning.

2.       Present clear management and course to the College Operations crew, together with accountability for the road administration of 16 employees members throughout numerous key operational areas, together with 8 direct stories. Operational areas embody; knowledge analytics, PA and governance help to the College Senior Management Group, timetabling, educating planning and resourcing help, services, and reception.

3.       Answerable for the implementation of an efficient governance construction inside the faculty, aligned with each the College’s governance and compliance framework and related native, nationwide, {and professional} our bodies inside the training sector.

4.       Oversee the event of College knowledge technique, working carefully with the Planning Insights and Analytics (PIA) crew to make sure College’s administration info growth plans and capabilities dovetail successfully with Faculty and College priorities and assets.

5.       Lead the event and implementation of enterprise continuity planning for the college, liaising immediately throughout the Faculty and College Providers to handle and mitigate the related operational dangers.

6.       Work in partnership with the College Head of Skilled Providers guaranteeing College compliance with College Well being and Security insurance policies and procedures.

7.       Lead the College’s skilled providers help for the educational workload mannequin, resourcing of educating and evaluation gaps, and timetabling.

8.       Key lead within the growth of a steady enchancment framework, embedding operational excellence and creating the required organisational functionality as a normal throughout the college.

9.       Working in collaboration with colleagues to guide numerous initiatives inside the faculty guaranteeing acceptable reporting to related stakeholders, significantly with respect to area growth and administration.

10.   Proactively community and develop robust collaborative relationships throughout the college to share finest follow and take away potential boundaries to the supply of enhanced efficiency.

11.   In partnership with senior leaders throughout the college develop an efficient workforce and capability planning framework with a key deal with the environment friendly alignment of individuals and infrastructure assets to ship an enhanced operational help service for workers.

12.   Senior skilled providers lead within the faculty in contributing to the College’s World Altering Transformation programme and Faculty initiatives to reinforce capability and functionality in supply of strategic targets.

13.   Deputise for the Head of Skilled Providers for the College as acceptable.

14.   Chair the College’s Well being, Security and Wellbeing Committee, reporting progress and recommending course of enhancements as essential to related Faculty and College Committees.

Information, {Qualifications}, Abilities and Expertise 

Information/{Qualifications} 

Important: 

A1 Diploma or equal qualification or substantial senior stage expertise in a management capability.

A2 Substantial information of governance and enterprise processes inside a big complicated organisation.

A3 Substantial information of Course of Enchancment and Change Administration.

A4 Confirmed observe report of managing initiatives.

A5 Demonstrable information of main the development of administration info functionality inside a fancy organisation.

Fascinating: 

B1 Information and understanding of the HE sector and potential challenges.

B2 Information of enterprise continuity planning in a fancy organisation.

Abilities
Important: 

C1 Wonderful organisational management and administration expertise.

C2 Wonderful communications and presentational expertise.

C3 Extremely efficient influencing and interpersonal expertise, together with negotiation and diplomacy.

C4 Extremely efficient management expertise as a strategic enterprise associate

C5 Confirmed observe report of main enterprise course of enchancment supply and alter throughout a fancy organisation.

C6 Confirmed observe report of profitable mission administration.

C7 Resilient and in a position to preserve momentum within the face of challenges and setbacks.

C8 Understanding use of enterprise analytics.

C9 Wonderful customer support, stakeholder administration and enterprise partnering expertise.

C10 The power to develop, ship and articulate a transparent imaginative and prescient.

C11 The power to develop operational plans to help strategic initiatives.

C12 Wonderful means to empower and encourage others to ship a high-performance tradition in a participative method.

Expertise
Important 

E1 Confirmed observe report of offering a high-quality skilled service throughout a multi-disciplinary vary in a fancy organisation.

E2 Sustained confirmed observe report utilizing Lean / different methodology within the supply of great advantages to the enterprise by way of course of enchancment/change administration programmes.

E3 Intensive expertise in a enterprise partnering position, working with senior employees to formulate, develop and efficiently ship key strategic targets.
E4 Confirmed observe report of efficiently main excessive performing groups.

E5 Confirmed expertise of main / managing a number of groups.

E6 Important expertise of offering top quality administration info to tell decision-making and of creating administration info technique.

Phrases and Situations 

Wage can be Grade 8, £48,350 – £56,021 every year.

This publish is full time and open ended.

As a part of Group UofG you may be a member of a world altering, inclusive group, which values ambition, excellence, integrity and curiosity.

As a valued member of our crew, you may count on:

1 A heat welcoming and interesting organisational tradition, the place your abilities are developed and nurtured, and success is well known and shared.

2 A superb employment package deal with beneficiant phrases and circumstances together with 41 days of depart for full time employees, pension – pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, advantages and low cost packages.

3 A versatile strategy to working.

4 A dedication to help your well being and wellbeing, together with a free 6-month UofG Sport membership for all new employees becoming a member of the College  https://www.gla.ac.uk/myglasgow/employees/healthwellbeing/.

We consider that we will solely attain our full potential by way of the skills of all. Equality, range and inclusion are on the coronary heart of our values. Functions are significantly welcome from throughout our communities and particularly individuals from the Black, Asian and Minority Ethnic (BAME) group, and different protected traits who’re under-represented inside the College. Learn extra on how the College promotes and embeds all facets of equality and variety inside our group https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We promote the ideas of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and maintain bronze, silver and gold awards throughout the College.

We’re investing in our organisation, and we’ll put money into you too. Please go to our web site https://www.gla.ac.uk/discover/jobs/ for extra info.