Operations and Planning Manager

Job Goal 

The Operations and Planning Supervisor is accountable for the supply of a spread of enterprise providers that assist the final infrastructure and governance of the College. The role-holder is a member of the College Skilled Providers Management Group, working in partnership with senior colleagues throughout the College, School and College. The role-holder has accountability for supply of an environment friendly and efficient suite of operational providers and for contribution to the event of service excellence throughout the College’s skilled providers group.

The role-holder will contribute, on behalf of the College, to the College-wide change programme, embedding a tradition of steady enchancment to successfully assist the core enterprise of the varsity.

The position reviews on to the Head of Skilled Providers throughout the College.

Foremost Duties and Obligations: 

1.       Strategic management and growth of a service design mannequin to assist operations throughout the college with respect to amenities and reception, timetabling, educational workload, and educating planning.

2.       Present clear management and path to the College Operations group, together with accountability for the road administration of 16 employees members throughout varied key operational areas, together with 8 direct reviews. Operational areas embody; information analytics, PA and governance assist to the College Senior Management Group, timetabling, educating planning and resourcing assist, amenities, and reception.

3.       Chargeable for the implementation of an efficient governance construction throughout the college, aligned with each the College’s governance and compliance framework and related native, nationwide, {and professional} our bodies throughout the schooling sector.

4.       Oversee the event of College information technique, working carefully with the Planning Insights and Analytics (PIA) group to make sure College’s administration data growth plans and capabilities dovetail successfully with School and College priorities and assets.

5.       Lead the event and implementation of enterprise continuity planning for the varsity, liaising instantly throughout the School and College Providers to handle and mitigate the related operational dangers.

6.       Work in partnership with the College Head of Skilled Providers making certain College compliance with College Well being and Security insurance policies and procedures.

7.       Lead the College’s skilled providers assist for the tutorial workload mannequin, resourcing of educating and evaluation gaps, and timetabling.

8.       Key lead within the growth of a steady enchancment framework, embedding operational excellence and creating the required organisational functionality as a regular throughout the varsity.

9.       Working in collaboration with colleagues to guide varied initiatives throughout the college making certain acceptable reporting to related stakeholders, significantly with respect to area growth and administration.

10.   Proactively community and develop robust collaborative relationships throughout the college to share finest apply and take away potential obstacles to the supply of enhanced efficiency.

11.   In partnership with senior leaders throughout the varsity develop an efficient workforce and capability planning framework with a key give attention to the environment friendly alignment of individuals and infrastructure assets to ship an enhanced operational assist service for employees.

12.   Senior skilled providers lead within the college in contributing to the College’s World Altering Transformation programme and School initiatives to reinforce capability and functionality in supply of strategic aims.

13.   Deputise for the Head of Skilled Providers for the College as acceptable.

14.   Chair the College’s Well being, Security and Wellbeing Committee, reporting progress and recommending course of enhancements as essential to related School and College Committees.

Information, {Qualifications}, Abilities and Expertise 

Information/{Qualifications} 

Important: 

A1 Diploma or equal qualification or substantial senior stage expertise in a management capability.

A2 Substantial data of governance and enterprise processes inside a big complicated organisation.

A3 Substantial data of Course of Enchancment and Change Administration.

A4 Confirmed monitor report of managing initiatives.

A5 Demonstrable data of main the development of administration data functionality inside a posh organisation.

Fascinating: 

B1 Information and understanding of the HE sector and potential challenges.

B2 Information of enterprise continuity planning in a posh organisation.

Abilities
Important: 

C1 Wonderful organisational management and administration expertise.

C2 Wonderful communications and presentational expertise.

C3 Extremely efficient influencing and interpersonal expertise, together with negotiation and diplomacy.

C4 Extremely efficient management expertise as a strategic enterprise associate

C5 Confirmed monitor report of main enterprise course of enchancment supply and alter throughout a posh organisation.

C6 Confirmed monitor report of profitable challenge administration.

C7 Resilient and in a position to keep momentum within the face of challenges and setbacks.

C8 Understanding use of enterprise analytics.

C9 Wonderful customer support, stakeholder administration and enterprise partnering expertise.

C10 The flexibility to develop, ship and articulate a transparent imaginative and prescient.

C11 The flexibility to develop operational plans to assist strategic initiatives.

C12 Wonderful capacity to empower and inspire others to ship a high-performance tradition in a participative method.

Expertise
Important 

E1 Confirmed monitor report of offering a high-quality skilled service throughout a multi-disciplinary vary in a posh organisation.

E2 Sustained confirmed monitor report utilizing Lean / different methodology within the supply of great advantages to the enterprise by means of course of enchancment/change administration programmes.

E3 Intensive expertise in a enterprise partnering position, working with senior employees to formulate, develop and efficiently ship key strategic aims.
E4 Confirmed monitor report of efficiently main excessive performing groups.

E5 Confirmed expertise of main / managing a number of groups.

E6 Important expertise of offering prime quality administration data to tell decision-making and of creating administration data technique.

Phrases and Situations 

Wage will likely be Grade 8, £48,350 – £56,021 each year.

This put up is full time and open ended.

As a part of Group UofG you’ll be a member of a world altering, inclusive neighborhood, which values ambition, excellence, integrity and curiosity.

As a valued member of our group, you possibly can count on:

1 A heat welcoming and interesting organisational tradition, the place your skills are developed and nurtured, and success is widely known and shared.

2 A wonderful employment package deal with beneficiant phrases and situations together with 41 days of depart for full time employees, pension – pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, advantages and low cost packages.

3 A versatile method to working.

4 A dedication to assist your well being and wellbeing, together with a free 6-month UofG Sport membership for all new employees becoming a member of the College  https://www.gla.ac.uk/myglasgow/employees/healthwellbeing/.

We imagine that we will solely attain our full potential by means of the abilities of all. Equality, variety and inclusion are on the coronary heart of our values. Purposes are significantly welcome from throughout our communities and particularly individuals from the Black, Asian and Minority Ethnic (BAME) neighborhood, and different protected traits who’re under-represented throughout the College. Learn extra on how the College promotes and embeds all elements of equality and variety inside our neighborhood https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We promote the ideas of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and maintain bronze, silver and gold awards throughout the College.

We’re investing in our organisation, and we are going to put money into you too. Please go to our web site https://www.gla.ac.uk/discover/jobs/ for extra data.