UNDP, as an integral part of its mission to fight poverty and improve the lives of people around the world, is committed to being open, transparent and accountable. In 2015, as part of this commitment UNDP established a Global Shared Service Centre (GSSC) to ensure optimal and consistent provision of operational services in the areas of finance, HR, procurement, administration to UNDP Offices worldwide, and to provide training to UNDP Offices where needed. The Global Shared Service Centre (GSSC) is part of the Bureau for Management Services (BMS).
Based in Copenhagen, the GSSC HR/Operations team provides operational interlocutor support from an HR, administrative and operational perspective to the main pillar of GSSC departments which provide GSSC services to clients and partners. It acts as an efficient and client-oriented “go-to” team for implementation of services and activities. The Operations Team is, amongst others, responsible for delivery of services related to financial management, procurement, inventory and asset management, travel and logistics as well as human resources management and protocol services. This back-office support is provided to GSSC colleagues serving in Copenhagen and in the regional locations: Addis Ababa, Amman, Bangkok, Dakar, Istanbul and Panama City.
Under the overall guidance of the HR Analyst (Operations), the incumbent provides, the Operations Associate ensures administrative planning and support, execution of transparent and efficient operational services and processes, management of budget and good communication. The Operations Associate promotes a collaborative, client-oriented approach and supports the maintenance of high staff morale.
The Operations Associate will work closely with colleagues in the GSSC HR/Operations Team as well as with other units in GSSC in Copenhagen and in regional offices. S(he) will also have the opportunity to collaborate with colleagues in other UNDP units in the UN City and other UN agencies staff.
1. Provision of effective and efficient administrative support services:
2. Support to supply and assets management:
3. Support to knowledge building and knowledge sharing:
4. Effective administrative, logistical and onsite support:
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
The Operations Associate (NPSA6) will be reporting to HR Analyst (Operations). As several tasks are performed onsite and in the office, the Operations Associate (NPSA6) is expected to be physically present in the office on a daily basis.
Core Competencies:
Achieve Results:
Think Innovatively:
Learn Continuously:
Adapt with Agility:
Act with Determination:
Engage and Partner:
Enable Diversity and Inclusion:
Cross-Functional & Technical Competencies:
Administration & Operations / Assets Management:
Administration & Operations / Inventory management:
Administration & Operations / Documents and records management:
Business Development / Knowledge Generation:
Business Management / Communication:
Business Management / Digital Awareness and Literacy:
Business Management / Customer Satisfaction / Client Management:
Education:
Experience:
Language Requirements:
Important applicant information
All posts in the NPSA categories are subject to local recruitment.
Only short-listed candidates will be notified.
Possibility for Roster.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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