Operations Manager – Contract Logistics

Job title:

Operations Supervisor – Contract Logistics

Firm

CMA CGM

Job description

CEVA Logistics is likely one of the main logistics corporations globally, with over 1,300 services in additional than 170 nations providing an entire vary of contract logistics, freight forwarding, transportation and distribution administration providers. It presents provide chain assist, together with logistics session, trade particular customization, world stage freight administration and system implementation.

At CEVA, we put individuals first and we attempt for higher methods in all the pieces we do; our tradition is embodied by Boldness, Creativeness, Exemplary and Excellence. With these values on the core of our enterprise, our office employs 110,000 various, cohesive crew members who maintain one another accountable and encourage one another to create a secure, and inclusive work atmosphere.

Abstract: Accountable for main, directing and managing inbound and/or outbound website operations to make sure constant excessive stage service high quality and buyer satisfaction, worthwhile, price environment friendly operations, and compliance with firm insurance policies and procedures, ISO requirements and different regulatory pointers. Fashions and acts in accordance with our guiding rules and core values.

Typical Obligations:

• Lead, direct and handle inbound and/or outbound website operations to make sure that the operations employees executes service agreements at, or above the shopper’s requirements.
• Maximize profitability by way of superior customer support, efficient and immediate communications and follow-up on all pending issues with the shopper.
• Plan and monitor each day staffing schedules, and alter accordingly to make sure enough staffing ranges that assist operational calls for and enterprise aims.
• Handle income and bills to funds constraints.
• Guarantee directives, guidelines and procedures are communicated to all operations’ employees.
• Guarantee security strategies, practices and applications are applied and maintained.
• Be certain that freight is being moved in a secure and well timed method using applicable gear and instruments.
• Keep a clear, skilled and secure working atmosphere by inspecting and scheduling upkeep, and guaranteeing that every one workplace and warehouse gear is correctly accounted for and in secure working situation.
• Make the most of superior communications abilities to encourage employees and develop efficient working relationships with friends, executives and purchasers.
• Handle and oversee administrative features to make sure all paperwork is processed effectively and in a well timed method and meets all compliance necessities.
• Practice and certify new staff on all efficiency requirements.
• Personally coach, prepare and mentor direct stories and supply profession improvement alternatives by way of coaching and high quality administration actions.
• Conduct annual efficiency critiques for all employees inside division and deal with all worker efficiency issues promptly and straight in accordance with CEVA personnel insurance policies and procedures.
• Maintain abreast of rising know-how adjustments and improvements by way of formal or casual research, studying enterprise {and professional} publications, networking and participation in skilled organizations.

Necessities:

• Capacity to learn, analyze, and interpret normal enterprise periodicals, skilled journals, technical procedures, or governmental rules. Capacity to jot down stories, enterprise correspondence, and process manuals.
• Able to speaking and interacting successfully with multi-functional and various backgrounds and skill to successfully current data and reply to questions from administration, staff and clients.
• PC Literate. Intermediate proficiency in Microsoft Workplace, web, web-based and job particular software program functions.
• Demonstrated expertise in managing the monetary facets of the division (buying, funds preparation and assessment, monetary reporting and monitoring bills.)
• Demonstrated management abilities in influencing departments and implementing and managing change.
• Demonstrated potential to plan, set up and handle a number of tasks and set priorities.
• Demonstrated understanding of venture administration methodologies and administration of a number of tasks.
• Change administration rules and software, drawback evaluation and definition, danger various analysis and drawback decision strategies required. Collaborative decision-making abilities.
• Capacity to determine and perceive points, issues and alternatives; evaluating information from completely different sources to attract conclusions. Capacity to discover alternate options and positions to succeed in outcomes that acquire assist and acceptance from all stakeholders.
• Capacity to keep up steady efficiency below strain or opposition; dealing with stress in a way acceptable to others and the group.
• Makes use of applicable strategies and versatile interpersonal type to assist construct cohesive crew to facilitate the completion of crew targets. Expert in delegation of authority to successfully meet organizational and strategic targets
• Leads by instance, placing clients first. Develops and sustains optimistic enterprise relationships.
• Should be capable of learn, write, and talk fluently in English.

Minimal:

• Excessive Faculty Diploma or GED.
• Minimal 5 years associated operational management expertise.
• Minimal three years supervisory or managerial expertise.
• In depth information of all merchandise, providers and operations.
• Legitimate state issued Driver’s License.
• Forklift Driver Certification.
• Different skilled certifications could also be required.

Most well-liked:

• Bachelor’s Diploma in Transportation, Logistics, Provide Chain Administration most well-liked or an equal mixture of schooling and work expertise.
• Three years of trade expertise.

At CEVA we’re dedicated to making a secure and wholesome work atmosphere.

We provide:

• A Aggressive Compensation PackageComprehensive Well being & Dental Advantages
• Skilled Growth Alternatives
• Persevering with Training

CEVA is an equal alternative employer who agrees to not discriminate towards any worker or job applicant and is dedicated to a various and inclusive workforce. Lodging can be found upon request for candidates with disabilities collaborating in all facets of the choice course of.

We thank all candidates for making use of, nonetheless, solely profitable candidates will likely be contacted for an interview.

Anticipated wage

Location

Halton Hills, ON

Job date

Sat, 09 Dec 2023 03:34:30 GMT

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