Operations Manager

Teesside University

Job title
Operations Manager
Job reference
H3030
Application closing date
28/06/2023
Location
TU London
Salary
£37,504 – £44,724 per annum plus up to 10% bonus
Status
Permanent, Full time (35 hours per week)
Contractual hours
35
Basis
Full time
Attachments
Blank
Job advert

YOUR OPPORTUNITY AT TU LONDON

Opening in September 2023 this role offers a unique opportunity to be part of the ground-breaking development of Teesside University London from the very start.  Engaging with students from a range of backgrounds TU London will provide our students with the support they need to be employable, future-focused and ready for now.

We are looking for an Operations Manager to join our collaborative and vibrant community. At TU London we offer a friendly and supportive environment, empowering our students to work with impact and innovation within a sustainable global digital economy. By choosing a future with TU London you will be joining a committed, caring and ambitious team. 

TU London is based at Here East in Stratford, a vibrant and contemporary space.  Here East, part of Queen Elizabeth Olympic Park, is an innovation and technology campus with locally owned food and coffee outlets. There’s even a spa, barbers, retro video-game bar and a gym in the area.

ROLE: OPERATIONS MANAGER

SALARY: £37,504 – £44,724 per annum + up to 10% bonus

CONTRACT: Permanent, Full Time (35 hours per week)

We are currently looking for a flexible Operations Manager to ensure the smooth running of day-to-day operations at Teesside University London.

WHAT WE ARE LOOKING FOR

A proactive individual who can demonstrate flexibility and innovation in their approach to ensure effective campus operations which contribute to an outstanding student and staff experience.  This role balances key people and service management responsibilities with co-ordination of day-to-day activity on campus. You are a quick learner, with outstanding communication skills, an affinity for financial management, systems and processes. You are across the detail and can see the big picture. You will understand how to work with internal and external stakeholders to achieve goals.

Your responsibilities will include working closely with the Head of Student and Campus Life in manging operations at TU London. You will play a key role in maintaining effective relationships with external suppliers and service providers. You will ensure a well maintained, safe environment for our staff and students. The Operations Manager has key responsibilities including budget management and ensuring a range of services on campus such as IT and digital, cleaning and catering are provided to a high standard. The role involves ensuring excellent people practices, promoting equality & diversity and our one team TU London culture. The Operations Manager is integral in working closely with TU schools and central support departments to develop and maintain the University’s systems and procedures, ensuring a consistent and effective approach in their implementation. You will provide effective leadership management of the cross-campus Student & Operations assistant team, providing motivation, support and guidance, direction, and performance management.  You will effectively deploy the service to cover operational and administrative support to a range of functions from finance and people to academic administration.

You will have knowledge and experience as a strong team leader with excellent people, planning, organisational and operational management skills to motivate colleagues and to monitor finances and data daily. The successful candidate will be able to confidently make independent decisions on operational issues. You will either hold a degree or equivalent occupational experience. You will have experience of managing supplier relationships to ensure high standards are maintained.

Your skills and expertise will include the ability to demonstrate attention to detail and see the big picture for effective service delivery. You will have budget management skills, expertise in a range of IT systems and the establishment and maintenance of processes and procedures.

Further details on the role and what we’re looking for are available here

OUR OFFER

  • A competitive salary which allows for increases based on exceptional performance
  • Company bonus scheme
  • 30 days of annual leave (plus bank holidays) + paid leave over Christmas and New Year
  • 24/7 counselling support with our Employee Assistance Programme
  • An empowering working culture with hybrid working options available
  • Annual Eye Care and Glasses Voucher with Specsavers
  • Travel season ticket interest free loan scheme
  • Free shuttle bus from Stratford International or Stratford City Station
  • Enhanced family leave; up to 18 weeks full pay
  • Generous Pension Scheme
  • Learning and Development opportunities
  • Volunteering Leave (three paid days leave for community/charity activity annually)
  • Cycle to Work Scheme
  • Perks and Discounts at hundreds of retailers, restaurants and entertainment venues
  • Access to onsite facilities, exclusive discounts and social events at Here East

And much more!

At TU London, you will have the opportunity to make an impact in an innovative and supportive environment. If you are values driven and have a strong interest in a career in higher education, then we are keen to hear from you.

Job Description and Person Specification

JOB REFERENCE: H3030

CLOSING DATE: 28 June 2023

Please submit your application as soon as possible, we reserve the right to close earlier than this if we receive a high volume of suitable applications before this date

INTERVIEW DATES: 10TH & 11TH JULY 2023 – Interviews to be held at TU London

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